Question for sellers:what do you do in this situation.

13 years ago

You have got a golden opportunity to play with his/her mind.

Bend over backwards to give him the best support in the world.

Give him freebies.

If you know his address, send him something expensive to thank him for being a customer and that you've had a fabulous year so far.

Scare the living daylights out of him because he'll never be able to figure out how he can effectively compete with you if you're giving all that to your customers.

[ 12 ] Thanks
3 replies

Signature

Dan's content is irregularly read by handfuls of people. Join the elite few by reading his blog: dcrBlogs.com, following him on Twitter: dcrTweets.com or reading his fiction: dcrWrites.com but NOT by Clicking Here!

Dan also writes content for hire, but you can't afford him anyway.

{{ DiscussionBoard.errors[4034215].message }}

masterjani

13 years ago

Originally Posted by Dan C. Rinnert

You have got a golden opportunity to play with his/her mind.

Bend over backwards to give him the best support in the world.

Give him freebies.

If you know his address, send him something expensive to thank him for being a customer and that you've had a fabulous year so far.

Scare the living daylights out of him because he'll never be able to figure out how he can effectively compete with you if you're giving all that to your customers.

Thank you for your great idea,I always proud myself in this situation because my competitors are following me closely.

Thanks
1 reply

Signature

Increase your Google rank - (VARIETY SEO) High Quality Backlinks From Different Sources

{{ DiscussionBoard.errors[4034269].message }}

Black Hat Cat

Banned 13 years ago

Originally Posted by masterjani

Thank you for your great idea,I always proud myself in this situation because my competitors are following me closely.

On the contrary, I wouldn't do that at all. I would give him terrible service, and make him think I'm nobody to worry about. If you give him the impression you're going the extra mile, guess what? He's likely to step up his game as well, making things more competitive for you.

[ 2 ] Thanks
1 reply

{{ DiscussionBoard.errors[4040706].message }}

ExRat

13 years ago

Hi masterjani,

Bend over backwards to give him the best support in the world.

Give him freebies.

If you know his address, send him something expensive to thank him for being a customer and that you've had a fabulous year so far.

Scare the living daylights out of him because he'll never be able to figure out how he can effectively compete with you if you're giving all that to your customers.

And....

On the contrary, I wouldn't do that at all. I would give him terrible service, and make him think I'm nobody to worry about. If you give him the impression you're going the extra mile, guess what? He's likely to step up his game as well, making things more competitive for you.

Do a combination of both of these, that way you'll really confuse them.

It might be worth keeping an eye on new content from them, particularly if you position your product around something unique.

On that note, if you think they might steal your content/ideas and you want to be really evil, prepare some specially made products for the competitor which give misleading/false information. I think they call it counter intelligence.

Thanks

Signature

Roger Davis

{{ DiscussionBoard.errors[4040831].message }}

williamrs

13 years ago

Originally Posted by Dan C. Rinnert

You have got a golden opportunity to play with his/her mind.

Bend over backwards to give him the best support in the world.

Give him freebies.

If you know his address, send him something expensive to thank him for being a customer and that you've had a fabulous year so far.

Scare the living daylights out of him because he'll never be able to figure out how he can effectively compete with you if you're giving all that to your customers.

Yes, it would be funny!

But I simply don't worry too much about competition. There will always be competitors and it's just part of the game. I try to focus a lot more on my customers and partners and try to identify what are their needs and concerns. IMO, as long as your customers are happy with your products and services the competition is not something for you to worry about.

W

Thanks

Signature

Steal My Profit Strategy

>> Download Now <<

{{ DiscussionBoard.errors[4035192].message }}

debra

13 years ago

Originally Posted by Dan C. Rinnert

You have got a golden opportunity to play with his/her mind.

Bend over backwards to give him the best support in the world.

Give him freebies.

If you know his address, send him something expensive to thank him for being a customer and that you've had a fabulous year so far.

Scare the living daylights out of him because he'll never be able to figure out how he can effectively compete with you if you're giving all that to your customers.

Your just TOO scary sometimes.

[ 1 ] Thanks

{{ DiscussionBoard.errors[4037365].message }}

Keith Everett

13 years ago

Originally Posted by masterjani

I have a question,that I need to ask to warriors for long time.I am facing this situation continuosly from many of my competitors.
What do you do when your competitor buys your product.And talk to you like an anonymous buyer.But you know he is your competitor.

Don't worry about competitors, if they are checking you out, good luck to them, you see it all the time, competitors using your ideas. As long as they don't flat out steal your stuff and pass it off as their own, why worry.

Their is plenty of room for everyone,

Keith

[ 1 ] Thanks

Signature

Living Large & In Charge. Full Time Digital Marketer & Warrior.

{{ DiscussionBoard.errors[4034340].message }}

SusanUSA

13 years ago

I don't mess with folks like that. I rid myself of the angst by forgiving them (even if they haven't asked) and then get on with service-giving and money-making activities.

Thanks
1 reply

Signature

SusanUSA

Believe me! If I can do it, so can you!

How a grandma made $12k+ in 5 weeks on her first IM offer spending less than $100!

{{ DiscussionBoard.errors[4034716].message }}

Alexa Smith Banned 13 years ago

Originally Posted by SusanUSA

I rid myself of the angst by forgiving them (even if they haven't asked)

Forgive them for what? Did they do something wrong? :confused:
- Thanks
{{ DiscussionBoard.errors[4035137].message }}

kittmulcahy

13 years ago

I absolutely agree with Dan, kill them with kindness!! Competition is fierce in this IM world & this will happen often. You should actually be flattered that they are checking out your product. Just always have good customer service for all your customers & you'll never have to worry about competition!

Thanks

{{ DiscussionBoard.errors[4035165].message }}

GetMoreTraffic

13 years ago

Just bank their money, and say "thank you very much."

I think you will find that your bank will take the money, whether it came from a competitor or not.

Thanks
1 reply

Signature

Discover the fast way to accelerate your affiliate income

FREE WSO: Click Here To Find Out "HOW TO TRIPLE YOUR CLICkBANK PROFITS OVERNIGHT!"

{{ DiscussionBoard.errors[4035270].message }}

myob

13 years ago

LOL! I have no problem taking my competitors' money.

Thanks
1 reply

{{ DiscussionBoard.errors[4035301].message }}

masterjani

13 years ago

Originally Posted by SusanUSA

I don't mess with folks like that. I rid myself of the angst by forgiving them (even if they haven't asked) and then get on with service-giving and money-making activities.

This is what i currently doing.

Originally Posted by kittmulcahy

I absolutely agree with Dan, kill them with kindness!! Competition is fierce in this IM world & this will happen often. You should actually be flattered that they are checking out your product. Just always have good customer service for all your customers & you'll never have to worry about competition!

Sure i will.

Originally Posted by williamrs

Yes, it would be funny!

But I simply don't worry too much about competition. There will always be competitors and it's just part of the game. I try to focus a lot more on my customers and partners and try to identify what are their needs and concerns. IMO, as long as your customers are happy with your products and services the competition is not something for you to worry about.

W

Originally Posted by Rob@TheCopyWriter.com

Just bank their money, and say "thank you very much."

I think you will find that your bank will take the money, whether it came from a competitor or not.

Originally Posted by myob

LOL! I have no problem taking my competitors' money.

haha,yaa true. it is a nice feeling to have your competitors money.

Thanks

Signature

Increase your Google rank - (VARIETY SEO) High Quality Backlinks From Different Sources

{{ DiscussionBoard.errors[4037351].message }}

omk

13 years ago

I'd treat them like any other customer. Don't waste your time trying to get back at them. Instead spend more time on how to make your product better and make more money!

Thanks
1 reply

{{ DiscussionBoard.errors[4037361].message }}

masterjani

13 years ago

Originally Posted by omk

I'd treat them like any other customer. Don't waste your time trying to get back at them. Instead spend more time on how to make your product better and make more money!

yes this is something i am doing currently.But one thing still make me scare is that he is a big competitor thats why i spend sometime to think about that.

Thanks

Signature

Increase your Google rank - (VARIETY SEO) High Quality Backlinks From Different Sources

{{ DiscussionBoard.errors[4038069].message }}

Scott Lambency

13 years ago

These are great ideas.. I suggest that you get on their list and spy on them too (if you haven't done that already)

Check out their offers. Check out what they're offering their list and find out how you can really overdeliver on value.

If your competitor is checking you out, it could be a sign that they view you as a potential threat. I wouldn't worry too much about it, just take their money and don't be too transparent.

You could scare the sh*t out of them for fun, and it would be.. but you could also just bank their money and conduct business as usual... Let them drop their guard and think you're no one to worry about, and then outcompete them with ease.

Here's another thought: What if they're checking your stuff out not as a competitor, but as a potential jv partner?

Thanks
1 reply

Signature

Greatness is difficult to appreciate from close up. The great mountain on the horizon is only the ground when you are standing on it.

{{ DiscussionBoard.errors[4040890].message }}

masterjani 13 years ago

@Black Hat Cat

This is another brilliant idea.

@ExRat

Already Experienced it.Some one try to steal and I stopped him by PM message.I always follow them when they try to stay anonymous.But still sometimes one or two competitor are having great exposure and experience than me.I can't stop them without proper proof.Once happened one of the guy bought product from me from another forum and sold here in WSO.I can't stop him as i am new at that moment.

@Scott Lambency

JV might not work well as competitor stays anonymous to me.
- Thanks
Signature
Increase your Google rank - (VARIETY SEO) High Quality Backlinks From Different Sources
{{ DiscussionBoard.errors[4045531].message }}

Jeff Hampton

13 years ago

Partner with them.

Thanks

{{ DiscussionBoard.errors[4040977].message }}

CDarklock

13 years ago

Originally Posted by masterjani

What do you do when your competitor buys your product.

That is not my competitor. That is my customer. I have his money, he has my product. He gets treated like everyone else.

When someone pretends to be something they're not, I've always found it most productive to just let them, and pretend you believe it. Just like when your four year old comes up wearing a bathtowel around his neck and says "I'm Batman." Same basic idea, and it can actually be fun.

[ 1 ] Thanks

Signature

"The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers

{{ DiscussionBoard.errors[4045598].message }}

JuicyDesignStudio

13 years ago

What's wrong with market research???

Thanks
1 reply

{{ DiscussionBoard.errors[4046024].message }}

Michael Oksa

13 years ago

Originally Posted by JuicyDesignStudio

What's wrong with market research???

Nothing...unless it's being done under false pretenses. In the physical world I think this would be a form of corporate espioange.

All the best,
Michael

Thanks
1 reply

Signature

"Ich bin en fuego!"

{{ DiscussionBoard.errors[4046048].message }}

bretski

13 years ago

Originally Posted by Michael Oksa

Nothing...unless it's being done under false pretenses. In the physical world I think this would be a form of corporate espioange.

All the best,
Michael

Freakin' Secret Shoppers are goin' DOWN! Double Naught Spies, you say! I hate Double Naught Spies!

Thanks
2 replies

Signature

***Affordable Quality Content Written For You!***
Experience Content Writer - PM Bretski!

{{ DiscussionBoard.errors[4046436].message }}

Cataclysm1987 13 years ago

Tell them you make most of your money by doing the following:

1. Placing up lots of unnecessary adsense ads and floating banners everywhere

2. Spamming unsolicited messages to e-mails randomly scraped across the web

3. Direct linking affiliate offers

4. Buying guaranteed traffic and CPV traffic direct to your sales page

5. Using twitter for anything

Hopefully they will believe you and start wasting their time on those things while you take their customers. XD
- Thanks
Signature

No signature here today!
{{ DiscussionBoard.errors[4046466].message }}

Michael Oksa

13 years ago

Originally Posted by bretski

Freakin' Secret Shoppers are goin' DOWN! Double Naught Spies, you say! I hate Double Naught Spies!

Laugh all you want, but corporate espioange IS a real problem.

Furthermore, secret shoppers wouldn't count because they are hired by a secret shopping firm which is hired by THE BUSINESS. Hello! That's not the definition of false pretenses.

If a competitor simply purchases a product so they can look at it, analyze it, etc., then that's fine. However, the part of the OP I was referring to was when they "talk to you like an anonymous buyer". THAT'S false pretenses, and that IS a problem.

But I shake my fists vigorously at Double Naught Spies!!!

All the best,
Michael

Thanks
1 reply

Signature

"Ich bin en fuego!"

{{ DiscussionBoard.errors[4046720].message }}

masterjani

13 years ago

Originally Posted by CDarklock

That is not my competitor. That is my customer. I have his money, he has my product. He gets treated like everyone else.

When someone pretends to be something they're not, I've always found it most productive to just let them, and pretend you believe it. Just like when your four year old comes up wearing a bathtowel around his neck and says "I'm Batman." Same basic idea, and it can actually be fun.

So far i treated them like everyone else.But in some circumstances they are trying to resell that's why i am always hesitant and follow them afterwards even i enjoy there money.

Originally Posted by Michael Oksa

Laugh all you want, but corporate espioange IS a real problem.

Furthermore, secret shoppers wouldn't count because they are hired by a secret shopping firm which is hired by THE BUSINESS. Hello! That's not the definition of false pretenses.

If a competitor simply purchases a product so they can look at it, analyze it, etc., then that's fine. However, the part of the OP I was referring to was when they "talk to you like an anonymous buyer". THAT'S false pretenses, and that IS a problem.

But I shake my fists vigorously at Double Naught Spies!!!

All the best,
Michael

You are absolutely right.If competitor shows his identity and bought my product then it wont be a problem.One of my competitor here in WF bought my product and assured me that he wont sell those in this forum that is professional business.

Otherwise in anonymous way means,we always need to spend some more time to follow him.

Thanks

Signature

Increase your Google rank - (VARIETY SEO) High Quality Backlinks From Different Sources

{{ DiscussionBoard.errors[4046889].message }}

funkynassau

13 years ago

When we were first setting up our online biz we bought our American competitor's same type of product to see what they were actually selling to people. Nothing wrong with that, and I am positive it's been done to us too. All part of doing business.

Thanks

Signature

ChipFixx custom mixed auto touchup paint kits.
http://www.chipfixx.ca

{{ DiscussionBoard.errors[4046489].message }}

Scott Lambency

13 years ago

Originally Posted by Ken_Caudill

I hard sell 'em until they buy or run away if I have the time.

WHADDAYA MEAN YOU DON"T WANT THE PLATINUM PACK?

ARE YOU STUPID?

Hahaha, I like that! You really know how to hit those emotional hot buttons :p

Thanks
1 reply

Signature

Greatness is difficult to appreciate from close up. The great mountain on the horizon is only the ground when you are standing on it.

{{ DiscussionBoard.errors[4046958].message }}

masterjani 13 years ago

Originally Posted by Scott Lambency

Hahaha, I like that! You really know how to hit those emotional hot buttons :p

Missed that post.Liked it.
- Thanks
Signature
Increase your Google rank - (VARIETY SEO) High Quality Backlinks From Different Sources
{{ DiscussionBoard.errors[4048395].message }}

Question for sellers:what do you do in this situation.

Trending Topics

How did you turn it all around?

Any thoughts on golf's latest phenom...Scottie Scheffler??

What's the Best IM-Related Skill to Learn Today That Can Help in the Future?

Some interesting stats about brand comms

best high quality crypto traffic.