Fiverr Refunds 2 sales - Why?

by 17 replies
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Hi - I ordered two gigs on Fiverr way back in January which were completed to my satisfaction. Imagine my amazement when they were refunded by Fiverr this morning.

Why? and as the products I bought were pdfs, does that mean that I should be wary of using them because there was something wrong with them??

The guy who supplied the information is no longer listed on fiverr so I can't contact him ......

Mar
#main internet marketing discussion forum #fiverr #refunds #sales
  • If I remember correctly, a while back there was a minor upset about ppl selling info in pdf downloads that didn't have the rights to do so. Maybe that is why you got a refund and the person you bought it from is no longer there.
    • [1] reply
    • Thanks for that - I obviously will have to treat the information in the pdfs very carefully - re-writing would seem like an option because that should keep me out of trouble about copyright issues. Hopefully!

      Mar
      • [1] reply
  • the seller's account must have been closed, nothing else, his pays frozen, and your money sent back!..
  • Thanks for your replies -

    The email I got was from the Fiverr customer service team -

    It's disconcerting to find I have bought two products which I now consider suspect, especially as I used content from at least one of them in email newsletters. I will have to be much more careful and use them for ideas and not content directly from the pdfs.

    Mar
  • Hmm, that is weird...

    Probably because the seller either cancelled or something with those PDFs being sold without the rights occurred as mentioned earlier.
    • [1] reply
    • happens alot, alot of ebooks out there saying sell ebooks on fiverr.

      Teh thing is most people do not check the reprint and distribution rights of the ebook they have, too busy dreaming of how much money they will make on fiverr.
  • I got a canceled/refunded order last night too. It was from an order I bought in August of last year. Strange indeed.

    The seller is well know and trusted here on the forum and there was no shadiness in the deal at all, so I wonder what happened. I guess I can email him and ask.
    • [1] reply
    • I had the exact same thing happen. Also a prominent Warrior, probably the same person.

      I was VERY satisfied with the product. And in my case, the product was recipes (1,000 bacon recipes!), which are not subject to copyright, so I don't think it's a rights issue.

      I've contacted Fiverr support but haven't heard back yet.

      Jeff
      • [1] reply


  • Chances are that the seller violated a rule and got his account deleted... but I don't think it affects you (I think you can still use the product), unless he sold you a product that he had no rights to do so.


    W
  • I got the notice too, it was from a well known warrior. The pdf's created used scraped info so it was blatant copyright violation. They ultimately got him for that I guess.
  • OK, the other side of the coin - I've got a couple of gigs running just now - not that busy but hey, I don't have a lot of time at present.

    Suppose I violate a fiverr rule and they suspend me or terminate my account - are they going to nuke all my existing (satisfactory) orders and will they take money from my paypal account to refund those already completed and satisfactory sales?? That's a scary thought :O)

    Mar

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    Hi - I ordered two gigs on Fiverr way back in January which were completed to my satisfaction. Imagine my amazement when they were refunded by Fiverr this morning. Why? and as the products I bought were pdfs, does that mean that I should be wary of using them because there was something wrong with them??