Outsourcing Fudamental

4 replies
Here is a key question relative to outsourcing, PLEASE- those with actual experience outsourcing tell me what you think:


I have a well defined set of skills. I am a business man. I am not a techie. I have never written a line of code in my life... nor do I intend too.

I am setting out to develop a number of internet based businesses and I will be outsourcing the programming.

I am in the process of evaluating whether I want to do this on a project by project basis using odesk or elance or a similar service OR do I want to look at hiring a full time high quality Filipino programmer/developer. (opinions on this are welcome....)

Here is my key question:

It seems in most of the reading I have done about outsourcing (and I have done a ton) the vast majority of case studies and examples given have the focus basically on hiring others to do all sorts of tasks so you can focus your time on more valuable things. So your outsourcing things you would normally be doing, things you fully understand and know how to do, but things you simply are choosing NOT to do but to outsource instead.

This is not what I am looking to do. In all the various businesses I have started and run, I have hired employees to do things I knew needed to be done but that I did not necessarily know exactly how to do. My goal, rather than being to free up my own time by having someone else do what I could do is to rather hire somebody to do something I know I need done but that I do not personally have the skill set to do.

This is a very important distinction as it demands a totally different approach to hiring and managing.

So: Does anyone have experiencing outsourcing things that they did not personally have any idea technically how to do and if so, what advice and tips can you provide.


THANKS!


Terry
#fudamental #outsourcing
  • Profile picture of the author Tspringer
    Surely somebody else has looked at outsourcing from this angle....


    Terry
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  • Profile picture of the author magiclouie
    Originally Posted by Tspringer View Post

    Here is a key question relative to outsourcing, PLEASE- those with actual experience outsourcing tell me what you think:


    I have a well defined set of skills. I am a business man. I am not a techie. I have never written a line of code in my life... nor do I intend too.

    I am setting out to develop a number of internet based businesses and I will be outsourcing the programming.

    I am in the process of evaluating whether I want to do this on a project by project basis using odesk or elance or a similar service OR do I want to look at hiring a full time high quality Filipino programmer/developer. (opinions on this are welcome....)

    Here is my key question:

    It seems in most of the reading I have done about outsourcing (and I have done a ton) the vast majority of case studies and examples given have the focus basically on hiring others to do all sorts of tasks so you can focus your time on more valuable things. So your outsourcing things you would normally be doing, things you fully understand and know how to do, but things you simply are choosing NOT to do but to outsource instead.

    This is not what I am looking to do. In all the various businesses I have started and run, I have hired employees to do things I knew needed to be done but that I did not necessarily know exactly how to do. My goal, rather than being to free up my own time by having someone else do what I could do is to rather hire somebody to do something I know I need done but that I do not personally have the skill set to do.

    This is a very important distinction as it demands a totally different approach to hiring and managing.

    So: Does anyone have experiencing outsourcing things that they did not personally have any idea technically how to do and if so, what advice and tips can you provide.


    THANKS!


    Terry
    Hi Tspringer,

    If I may put my 2 cents in, this is actually doable but then expect some difficulties at first and some problems along the way. I know you know that these things are inevitable.

    I am not sure when you say you are not a techie, but I hope you have tried buying a domain and selecting your webhosting. Then if you want someone to set up a website for you, be sure to provide these things and give specific clear instructions everything you want to have for your site.

    You should of course look for someone who is very honest because he/she might take advantage on you considering the fact that you are not a techie. He/she might send you a report about technical problems just to make some excuses.

    For me, I would prefer that my employer is a techie and has already greater experience so that I will just follow his/her lead. Likewise, if I will be running into some issues, I could just inform my employer about them and expect some great thoughts and solutions from him/her.

    More power to you!

    Cheers,
    MagicLouie
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  • Profile picture of the author seasoned
    Well, I AM writing a book on this. I WAS going to take my time, but I just came up with several new chapters, because of some INCREDIBLE incompetence. You would be SHOCKED at the millions of dollars thrown down the toilet for NOTHING!

    Basically, for most here, there are only TWO problems! That is IT, just TWO!!!!!!

    1. LAY IT OUT PROPERLY!!!!!!!!! I will cover that in my book. Failure to lay things out properly has cost the contract I am on now EASILY MILLIONS of USD!!!!!! NO, I am NOT exaggerating! Lay it out RIGHT, and it may take a good person MINUTES to do. Lay it out WRONG, and it may take decades. OK, minutes is not TOO likely, but it HAS happened before. Decades is possible, and has happened before. YEARS happens ALL THE TIME!

    2. PEOPLE LIE! TEST THEM!!!!!!!!! Unfortunately, you have to have someone you KNOW that is competent do the technical interview. Certifications are RARELY any good, and "formal education" is near WORTHLESS! If you can't do a technical interview, your ONLY hope is a portfolio, or past references.

    OK, so NOW you know why you have such a hard time finding such a book! BTW you have NOT read a ton about outsourcing! How do I know? I have read a lot, and there is VERY VERY VERY VERY little about laying out a project. You're lucky if they even MENTION "standards", "lessons learned", "best practices". I was on one project, and they told me I would get the files! OK..... I asked for a signal file, so I would know it was done. They said "NO!"! THEN, they said **I** would have to download them! I downloaded things via FTP. Months later, they said I would have to use RCP. I DID! I was the ONLY one apparently in the WHOLE company that was able to set it up! When I told them how to set it up, they hadn't a CLUE, and refused to believe me. MONTHS later, after the project was done and running in production, I found a "Standards" document that NOT ONLY said transfers were to be done via RCP, but explained it just the way I did. It was written by people at and for that company YEARS before I arrived! If they had given that document to me, it could have saved MONTHS! SERIOUSLY, it cost me a week or two, and others kept having the same problems, and I kept having to explain it. They had LONG meetings about it!

    BTW standards includes this like O/S, databases, transfer methods, naming standards, applications, languages, etc.... SERIOUSLY, one little standards document can save a LOT of time. And IT generally says NOTHING about the PROJECT! A standards document simply sets standards and basic expectations. In the ABOVE case, a standards document might have setup a signal file, and RCP, which avoids meetings and testing something you should KNOW won't be accepted.

    Steve
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  • Profile picture of the author Mike McAleer
    I would say to try to learn it yourself because it gives you a feeling of self worth that you could learn something and do it.

    But if you do want an outsourcer, I highly suggest getting one from the US just because they are much higher quality.
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