Something Weird Is Happening...

10 replies
Okay, so after I posted a WSO for a new membership site( link to WSO is in sig tag for the new membership site ), I have yet to get one "completed" sign up.

The back story behind the "completed" sign up part is that the new membership site is run using a WordPress blog, and so the sign up is a 2 parter....1) New member registers on the blog for free....2) New member logs in and completes paid subscription sign up via PayPal

Getting the free portion of the sign up process isn't the weird part. That was expected frankly.

The weird part is that after someone signs up for a free account and they don't follow through with the paid sign up process, I immediately receive notification of a new monthly membership sign up through my other, older membership site( again, listed on the bottom line of my sig tag below ).

I checked the emails cross-referencing to be sure that the emails don't match for the free WP blog sign up portion and the paid membership subscription to the old membership site(which has nothing to do with the new membership site by the way), and they don't match.

Is this just a strange coincidence, or is there some sort of miscommunication as far as the sign up process for the new WP blog membership site goes?

I tried to lay everything out instructional wise so that there wouldn't be any complications, but this is just getting me to the point where I'm beginning to wonder.

What are your thoughts?

Any insight would be great.


Tracy
#happening #weird
  • Profile picture of the author Andy Money
    Are you using buttons for the Paypal payment? Are they somehow the same code for the buttons?
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  • Profile picture of the author jjpmarketing
    This is what I would do. If you can afford it, I would start using DLGuard or Amember Pro. If I am not mistaken, either one of those programs will automate this process for you. In you current situation, I would just contact the free members via email with a friendly reminder on the signup process. Make certain you have something of value to entice them into paying for the membership.
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    • Profile picture of the author Tracy Yates
      Good Idea Dennis. Should have set that up in the autoresponse message instead of leaving it at the default.

      Think I'll go ahead and do that. Thanks for the suggestion.


      Tracy
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      • Profile picture of the author Kay King
        Can you get a friend to go through the signup process to see where they end up? Then you'll at least know if there is a problem.

        kay
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        Remember all those times when you wished the weekend would last forever? Well, wish granted. Happy now?
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        • Profile picture of the author DrC
          At the risk of me posting a completely worthless post because I dont actually have an answer for you, lol, I have had similar issues before and it was related to my paypal buttons. I received paypal notifications for sign ups at a site I built YEARS ago . . . very weird. I just went in and re posted the buttons. Everything worked fine after that.
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          • Profile picture of the author jjpmarketing
            Your welcome, Tracy. Glad I could help.

            As for paypal buttons, I believe if you encrypt the button it will limit your options on re-directing users.
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            • Profile picture of the author Tracy Yates
              DrC,

              The only membership that actually makes use of a button would be the old membership site, which, as I said, is run purely by URL redirection after payment. And people are getting to the right page after sign up.

              The new membership site makes use of a WP plugin that is running on a script, therefore, the members after the first step of the sign up are forwarded directly once they re-login to the membership site off to PayPal.

              But, the second part of the new membership sign up process isn't being completed, and I'm getting more subscribers/members to the old site ( around a couple new subs per day ) since running the new membership site as a WSO.

              Again, could just be coincidence, and everything is working properly, but I won't know until I get the first completed sign up to the new membership site. Guess I'll have to just wait it out and see what happens.

              As a precaution, I took Dennis' advice and emailed all the new membership site "first step" sign ups reminding them that there was still one last step before they could fully access all the members only content.


              Tracy
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