FAQ that WSO sellers should put on their sales page

12 replies
If you look at very many WSO's you'll see the same questions posted over and over again. Why not have WSO sellers put all these FAQ all together in one place on their sales page. Perhaps have them in a bold rectangular box so prospective buyers will be sure to see it.

This will save the sellers from having to answer the same questions time and time again. Also, let's face it if a WSO is popular and has many pages, very few prospects are going to browse page after page just to see if their question was already asked. By having these FAQ right on the sales page, it solves that problem.

Here is a list I've come up with.

1. Do you offer a money back guarantee? If so what are the conditions?

2. How much does it cost to get this started besides the cost of the WSO?

3. After the initial set-up, how much time does it take on a daily basis?

4. How much, if any of this can be outsourced?

5. Is this online or offline?

6. Does this work outside the U.S.?

7. My English isn't very good, can I still do this?

I think I covered most of the commonly asked questions, perhaps some of you can come up with more.

Of course I realize that there will be some WSO's that some of the above questions would not even apply.
#faq #page #put #sales #sellers #wso
  • Profile picture of the author eklipz316
    Good tip. Some of those would also be very useful to include on non-WSO products that are sold elsewhere.
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  • Profile picture of the author lotsofsnow
    Excellent. I will download those and use for next WSO.
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  • Profile picture of the author Joseph Robinson
    Banned
    8. Will I have to work to implement this?

    9. Do you actually use this method? Or Just Sell it?

    *Bonus Silly Question* Why does that Clickbank screenshot look fake?
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  • Profile picture of the author Michael Oksa
    While I think it's a great set of questions in theory, the reality is that most of those questions will have answers that vary from person to person.

    Here's one way they could be answered accurately:

    1. Do you offer a money back guarantee? If so what are the conditions?
    Yes, BUT I choose NOT to publish my guarantee because it attracts serial refunders. As a business owner, I find it easier to have an unconditional AND unpublished refund policy.

    2. How much does it cost to get this started besides the cost of the WSO?
    I don't know the business details of ALL of my customers. Do you already have a domain name? Hosting? What tasks do you already know how to do? Will you have to pay outsourcers? How do I know?

    3. After the initial set-up, how much time does it take on a daily basis?
    No idea. I can tell you how long it takes me, but that doesn't mean anything. Are you easily distracted? How efficient are you? What is your current skill level?

    4. How much, if any of this can be outsourced?
    It can probably ALL be outsourced, but again...I don't know EVERY single buyer well enough to answer this with across-the-board accuracy.

    5. Is this online or offline?
    That does seem like a fair question. I would ask, "does it matter if it works?"

    6. Does this work outside the U.S.?
    A lot of things do, but I suppose some sites (like Amazon Associates) are limited geographically.

    7. My English isn't very good, can I still do this?
    Again, it depends. Some things don't require you to know English at all. Or, at least you will be able to do them if you know enough English to read the sales letter. However, I do think this is a fair question.

    So, those are my answers. As you can see, there is no realistic way to answer some of them. But I do appreciate where you are coming from.

    I would also add that potential buyers may not want to ask some of these questions in the WSO itself and to contact the seller directly.

    All the best,
    Michael
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    • Profile picture of the author Tina Golden
      While it's a great idea in theory, it wouldn't do much to halt those types of questions. If you look at the WSO section now, you'll see tons of questions asked that are clearly answered in the post. A good percentage of people do not bother to read the entire post before asking questions.
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      • Profile picture of the author rangers1958
        Originally Posted by Tina Golden View Post

        While it's a great idea in theory, it wouldn't do much to halt those types of questions. If you look at the WSO section now, you'll see tons of questions asked that are clearly answered in the post. A good percentage of people do not bother to read the entire post before asking questions.
        Your point is well taken, that's why I mentioned a bold box that all those FAQ's would be in so would be buyers couldn't help but see the answers.
        Then again something I just thought about how many of those buyers asking questions they already know the answer to, just to get their post count up?
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        • Profile picture of the author ajwilliams
          Wow!! I never would have thought to ask a stupid question that has already been answered just to get post count up. Do people really do that?

          The idea of answering the questions in the original WSO post is a good one. However, it would seem logical to me that you would do that anyway. But hey, when you do a WSO, I guess you are expected to be there to answer questions whether they have already been answered or not.

          There is no easy way is there?

          A J
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      • Profile picture of the author LegitIncomes
        Originally Posted by Tina Golden View Post

        While it's a great idea in theory, it wouldn't do much to halt those types of questions. If you look at the WSO section now, you'll see tons of questions asked that are clearly answered in the post. A good percentage of people do not bother to read the entire post before asking questions.
        Happens all the time, I really wish people would read. I've got answers on Page 1 to questions on Page 5.
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      • Profile picture of the author Dennis Gaskill
        Originally Posted by Tina Golden View Post

        While it's a great idea in theory, it wouldn't do much to halt those types of questions. If you look at the WSO section now, you'll see tons of questions asked that are clearly answered in the post. A good percentage of people do not bother to read the entire post before asking questions.
        Same thing happens in these threads in main forum. People don't even read the entire original post, let alone the ensuing comments, before they reply. Then they wonder why the aren't getting any forum love. :rolleyes:
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  • Profile picture of the author Rus Sells
    Maybe one should not be able to post on a WSO thread until after they purchase.

    I also get weary of addressing questions that have obviously been answered before. I especially love those who ask you to completely pre-pitch your product to them.
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  • Profile picture of the author WillR
    Good sellers will include the most common FAQ on their main WSO page anyway. As others have mentioned though this does not stop people asking those same questions - it happens all the time to me.
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  • Profile picture of the author idreesfarooq
    This will be very helpful for launching my first WSO
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