So a buyer of one of my products is requesting a refund directly with Paypal, I'm using WSO PRO system for this, so they handle automatically the delivery of the file, NONE of my other 100+ customers complained about this, anyway, the reason he gives: "He never received the product (Using WSO PRO System) and that he never downloaded it"
Buyer asking for a refund because he never received the product via WSO PRO?
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So a buyer of one of my products is requesting a refund directly with Paypal, I'm using WSO PRO system for this, so they handle automatically the delivery of the file, NONE of my other 100+ customers complained about this, anyway, the reason he gives:
"He never received the product (Using WSO PRO System) and that he never downloaded it"
He's saying this AFTER 4 ENTIRE DAYS of his purchase, 4 DAYS and till now he decided to ask for a refund, not because the product was not working, but because "He never received it"
I'm using WSO PRO system for this, I and he received the confirmation from the system, he probably missed the email in the SPAM folder or he didn't know how to download it, I don't know, but I think this claim is ridiculous, after 4 days and he NEVER contacted us before about this issues... don't you think this is a bit suspicious?
ALSO! One day after the purchase he contacted us JUST to tell me that he think he payed TWICE, LOL yeah sure, Paypal and Warrior Payments CONFIRM that he only paid ONE TIME,
Honestly this sounds to me like he wanted to ge the product then a refund, since the first attempt didn't worked he nw claims he never received the product.
I told him I could send him the copy of the product.
Thanks guys!
Regards
George
"He never received the product (Using WSO PRO System) and that he never downloaded it"
He's saying this AFTER 4 ENTIRE DAYS of his purchase, 4 DAYS and till now he decided to ask for a refund, not because the product was not working, but because "He never received it"
I'm using WSO PRO system for this, I and he received the confirmation from the system, he probably missed the email in the SPAM folder or he didn't know how to download it, I don't know, but I think this claim is ridiculous, after 4 days and he NEVER contacted us before about this issues... don't you think this is a bit suspicious?
ALSO! One day after the purchase he contacted us JUST to tell me that he think he payed TWICE, LOL yeah sure, Paypal and Warrior Payments CONFIRM that he only paid ONE TIME,
Honestly this sounds to me like he wanted to ge the product then a refund, since the first attempt didn't worked he nw claims he never received the product.
I told him I could send him the copy of the product.
Thanks guys!
Regards
George
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