Inexpensive = Piece of Junk; Expensive = Valuable

27 replies
It is facinating how certain audiences view inexpensive, conveniently-priced items as cheap; and give more value to high-ticket items. I see many companies taking advantage of this on a daily basis. In fact...

True Story: There was an instance where, two different home-cleaning companies sold a product that was developed in the same factory (keep in mind: they're selling the EXACT SAME product!). Company A goes on to sell it for around $20, and Company B sells it for upwards of $100!

Is Company B guilty of highway robbery?
#expensive #inexpensive #junk #piece #valuable
  • Profile picture of the author espe
    Company B is really ambitious, but I think company A can get more sales.. by the way it depends on the product, you are talking about a home cleaning product so in this case is not a piece of junk because of being affordble. But if you were talking about cars then yes, expensive = valuable
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  • Profile picture of the author blillard
    Company B makes more money with less sells. It is just as easy to sell an item for $100 then it is $1. Company a has A to make 5 sell to match company b's 1 sell.
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    • Profile picture of the author Sandra Martinez
      it depends on the marketing strategy and the target public.

      higher value meaning better quality is ingrained in each one of us.

      there was a tale in a book I read once, a lady used to sell jewelry made out of semi precious stones typical of a tourist place. She was not selling and was ready to make a sale and lower everything to half price.

      She had a call and had to leave town, so she left a note to her employee to cut all prices in half. The lady understood wrong the note and doubled all the prices.

      When the owner arrived to the store found out that everything had been sold. As the new pricing was more in rapport with the sense of value of the clients - who wanted to take something valuable and special back home or to give as presents.
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    • Profile picture of the author mywebwork
      Originally Posted by blillard View Post

      Company B makes more money with less sells. It is just as easy to sell an item for $100 then it is $1. Company a has A to make 5 sell to match company b's 1 sell.
      Agreed - but it takes a different marketing strategy, and probably a different market.

      Try changing the price of your 7 dollar WSO to 35 dollars (or as your example would indicate, 700 dollars) and see if it still holds true. It probably won't, it's the wrong market.

      Nonetheless you do make a valuable point, I'm just saying that it is more than simply raising the price.

      Bill
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    • Profile picture of the author Fraggler
      Originally Posted by blillard View Post

      Company B makes more money with less sells. It is just as easy to sell an item for $100 then it is $1. Company a has A to make 5 sell to match company b's 1 sell.
      But what if the Company A's product (due to its pricing) has a potential market 10 times the size of Company B's?

      Company A might have to make more sales but they now know more buyers than Company B: The next offer they send out will be seen by more buyers than Company B's mailing list.

      Company A however has more customers to deal with when things go wrong which may eat into profit margins, having to hire more customer service staff and dealing with the logistics of having a large customer base.
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      • Profile picture of the author myob
        Company B can afford to provide additional services and technical support, catering to a more discriminating market. This ensures a recession-proof customer base.

        Seriously, companies such as Proctor and Gamble are particularly noted for having the exact same formulas branded for market share and with tiered price points by demographics. They are geniuses at marketing.

        For example, a bar of soap will sell for $20 in an upscale neighborhood, and the exact same product can sell for under a dollar at a discount store. Switching prices will devastate sales in both markets. This marketing practice is not at all unusual.
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        • Profile picture of the author Ryan Dodson
          Originally Posted by myob View Post

          Company B can afford to provide additional services and technical support, catering to a more discriminating market. This ensures a recession-proof customer base.

          Seriously, companies such as Proctor and Gamble are particularly noted for having the exact same formulas branded for market share and with tiered price points by demographics. They are geniuses at marketing.

          For example, a bar of soap will sell for $20 in an upscale neighborhood, and the exact same product can sell for under a dollar at a discount store. Switching prices will devastate sales in both markets. This marketing practice is not at all unusual.
          Well put.

          Wow, it's amazing how much you can learn from this place in just one thread. Thanks to all who gave their input.

          Looking back, the main reason I was so shocked by the price difference was the less-than-steller quality of the product having used it myself. In this case, making it...

          Originally Posted by John McCabe

          Expensive = Overpriced Junk
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        • Profile picture of the author John Lenaghan
          Originally Posted by myob View Post

          Company B can afford to provide additional services and technical support, catering to a more discriminating market. This ensures a recession-proof customer base.
          This is partly why I buy Apple computers. Their tech support is much better than any other brands I've ever owned, and their customer service is too.

          They recently replaced the battery on my Macbook Pro for free, even though I'm almost two years past the end of the warranty. Apple has the profit margin to do stuff like that, where an out-of-warranty battery replacement on most PCs would eat up the profit from the next 5-10 systems they sell.

          If everything is equal and company B is selling the exact same thing for 5x the price, they're probably only going to be able to do that for so long. At some point, people will realize they could buy it for 20% of the price elsewhere.

          But if they offer added value in some way, then they'll not only be able to command the higher price, they'll probably have people who intentionally skip the competitor at 20% of the cost to pay them what they're asking.

          John
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      • Profile picture of the author ian buckingham
        Originally Posted by Fraggler View Post


        Company A however has more customers to deal with when things go wrong which may eat into profit margins, having to hire more customer service staff and dealing with the logistics of having a large customer base.
        I absolutely agree with you fraggler, Retail is really really hard and its just a matter of being a numbers game for company A its percentages the more you sell the more problems there are. i have been selling on ebay now as a power seller for a year and i tell you what its very very hard to keep up volume sales with all the rest of the admin and the problems that ensue.
        though the advertising quote does come to mind " Reassuringly expensive "
        id rather sell less for a higher ticket price myself.
        and yes company B may have a better environment, better marketing or more expensive marketing technique but i think company A will run into more trouble.
        I'd be tempted to set up a company C ;-) 60% of the way toward company B hehe
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  • Profile picture of the author imback
    Nothing more than a Marketing strategy. Depending on who you are targeting and your location the price point can vary drastically.


    CHAD
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  • Profile picture of the author Micah Medina
    Boy oh boy, I have a friend who works in home audio and the stories he could tell you.

    He made an ultra lightweight, efficient speaker system and tried selling it for 300 bucks - only saw profit when he added a zero to the exact same product.
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  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by Ryan Dodson View Post

    Is Company B guilty of highway robbery?
    Only if they're selling it on the highway.

    With no information other than that provided in your initial post, in which company would you yourself want to buy a small stockholding, company A or company B?
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  • Profile picture of the author JamesGw
    It's called premium/prestige pricing. People do it all the time.
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  • Profile picture of the author Truxx
    This is classic marketing at it's core.

    Originally Posted by Ryan Dodson View Post


    Is Company B guilty of highway robbery?
    That's the beauty of a free market. Ultimately it will be the market, or the mass of people buying from Company B, that will decide whether they are charging appropriately.

    Solving the formula of balancing the mass perceived value with the maximum price people are willing to pay will yield you the most sustainable long term income.
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    • Profile picture of the author JohnMcCabe
      With proper positioning and marketing, it's equally possible to get:

      Inexpensive = Bargain; Expensive = Overpriced Junk

      I was just reading a marketing book where the writer advocated hooking customers with bargain prices. His rationale for selling at prices 1/10 of his competition was that he no longer had to prove he was worth the price. His competitors had to prove they were ten times better. Of course, he had a consumable product that his best customers bought again and again.
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      • Profile picture of the author marcuslim
        It's the difference between paying premium prices for coffee at Starbucks vs normal prices elsewhere. You pay for the perceived value when you are at Starbucks. Similarly, you pay more for Apple laptops because of the coolness factor that the Apple brand is famous for. So you pay for the coolness factor, which is the higher perceived value.
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  • Profile picture of the author Mike Hill
    Cheap in price is never a bad thing... These 2 companies are obviously going after different segments of the market. Maybe that's the only way Company 'B' felt it could compete?

    Maybe Company 'A' has the market locked up tight at that dollar value and it would take a lot more effort, marketing and money to beat them so Company 'B' simply went and serviced a completely different segment of the market where the customers there equate Value and quality with the amount of money they spend.
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  • Profile picture of the author JDArchitecture
    Originally Posted by Ryan Dodson View Post

    True Story: There was an instance where, two different home-cleaning companies sold a product that was developed in the same factory (keep in mind: they're selling the EXACT SAME product!). Company A goes on to sell it for around $20, and Company B sells it for upwards of $100!

    Is Company B guilty of highway robbery?
    They aren't the exact same product if they have different lables.

    This is nothing new. Some companies have sold their own products under different names -- same thing in the package -- for as long as I can remember.
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  • Profile picture of the author Dennis Gaskill
    Same with a short wave radio bought. The model I bought from Radio Shack was $150. Another company with a high end name sells the exact same model with a different name plate for $300. Same radio made by the same company, double the price. It pays to do your research on electronics.
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    Just when you think you've got it all figured out, someone changes the rules.

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  • Profile picture of the author neverlastn
    The point is not the price but the margin. If you want to make money out of your initial investment in 10 or 20 years from now, you Have to Have a large enough margin. So if the cost of a car is $1000 and you sell it for $1300, you won't be here in a year (that's for sure ) If on the other hand your car costs $1700 to produce but you sell it for $4500 (just going the extra mile with the R&D) - you will be there in 10-20 years (or maybe not- don't blame me!) Anyway - you get the point - you have to justify your margin with the quality of your product and then the price doesn't really matter.
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  • Profile picture of the author Andyhenry
    This happens in IM.

    One person sells his stuff for $17 another $1997 - both sell the information for the same amount and both have happy customers.

    This is common in most niches.
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    nothing to see here.

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    • Profile picture of the author WebPen
      Originally Posted by Andyhenry View Post

      This happens in IM.

      One person sells his stuff for $17 another $1997 - both sell the information for the same amount and both have happy customers.

      This is common in most niches.
      I think every good marketing book would agree with you.

      Why not have different prices for different clients?

      It's all about the value to the customer, not to you.

      Check these puppies out: Most Expensive Purses

      If people didn't think purses could be worth $46K, they wouldn't buy them.

      But if you're a multi-millionaire who's hardly had to work a day in your life, what do you care about $46K?

      Or take my friend who was making about $50K a year and bought thousands of dollars worth of shoes every year.

      Even though she could have spent that money elsewhere, to her the value was all about the shoes- it doesnt matter that they're just pieces of leather (or whatever shoes are made out of) that connect your feet to the ground.

      It's about the value to the customer- that rich person will drop $45K on a purse in no time because of the social status boost it gives them.

      A middle class person will spend $50 or whatever on a purse because to them, that's a good deal.

      A poor person will spend $5 on a purse from the local Ross or whatever
      ....and all 3 purses were made in the same factory.

      That's just smart marketing. You made lots of money and made everyone happy.
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  • Profile picture of the author Lucas Adamski
    Its all about positioning your offer. Better marketers will increase perceive value and target the right market better, so can charge much more for the same offer. IT all comes down to good marketing.
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  • Profile picture of the author bloomingrose
    I agree it is about the positioning, and that different markets tolerate different pricing. I am amazed at the deals I can get on WF.
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  • Profile picture of the author Super Warrior
    Company B is taking advantage of customer ignorance. In no way, its robbing the customers. If the customer is not lazy and research oriented then he will find soon that company A is selling the same product at a much low price.


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  • Profile picture of the author Alan Ashwood
    Originally Posted by Ryan Dodson View Post

    It is facinating how certain audiences view inexpensive, conveniently-priced items as cheap; and give more value to high-ticket items.
    True Story: There was an instance where, two different home-cleaning companies sold a product that was developed in the same factory (keep in mind: they're selling the EXACT SAME product!). Company A goes on to sell it for around $20, and Company B sells it for upwards of $100!
    Is Company B guilty of highway robbery?
    Wow! Small question - big subject. I'll try to simplify.

    There are many factors at play here:
    Marketing. Company A has to advertise and promote to 10 times the number of customers, so their costs may be much higher.
    Packaging and presentation. Assuming that the products both have identical packaging. A fancy box can give higher perceived value, and therefore command a better price.
    Retailers credibility and image. A local bargain store will not have the same overheads as a major high street store, and thus doesn't have to cover high staffing/premises costs etc.
    Repeat Business. If the retailer wants to sell higher cost items later, they may use the $20 ticket to attract customers, or build mailing list. However, if it's a one off sale, the higher ticket price could bring in much higher revenues.
    Uniqueness. You can't use Apple Computers or Dyson vacuum cleaners as examples, because the products themselves command high value, and couldn't be undersold at cheap prices.
    Market Forces. In an economic climate such as we have now, people are 'shopping around' more carefully, especially using the internet. If both A and B are marketed similarly, company A should logically outsell company B easily. Having said that, company B would still make sales as some people go the easiest route, and even may not trust the cheaper source. (Don't ask for statistics though).
    Supply and demand. If there's a perceived scarcity for the product it could command a much higher price (remember the Telly Tubbies about ten years ago, and the Cabbage Patch Dolls before that).

    Even in IM, I have come across identical products (with different names), selling at vastly different prices. One that springs to mind was marketed at $47 complete, and sold elsewhere at $297 on it's launch date. The vendor sold thousands at $297, due to excellent marketing. The same product was slightly modified a year later, and sold again at $197, then again at $97.

    In answer to the question, no, I don't think company B is committing highway robbery. In a free market, any business will try to get the best price they can for any sales, which is fair enough. I think they're more likely to be around for a while than the cheap seller, company B.

    Any thoughts?
    Cheers

    Alan

    .
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    Now where did I put that pencil?

    Time for a cuppa.
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  • Profile picture of the author telemartnetwork
    It depends on the products & strategy which company is adopting in market to increase their sales & to promote their product. Company A & B are different & may be B is more powerful & strong, as compared to A. If A gets full chance, it can easily capture the potential market.
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