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Anyone not getting responses from RAP help desk?

by Johnnyk100
6 replies
Fellow warriors, does anyone have any insights into Rapid Action Profits customer service? In the past they have been great but I have a help desk inquiry that has not been responded to for some time and my posts in the forum are immediately deleted with no explanations.

John
#desk #rap #responses
  • Profile picture of the author Rus Sells
    I forwarded this thread link to the owner. I don't know if he's slammed or not but please be patient.

    Hopefully he'll see it if or before the mods delete this thread.

    Good luck!
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    • Profile picture of the author Johnnyk100
      Thanks Rus!
      Signature

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      • Profile picture of the author Paul Myers
        That's not a sign that he's slammed with questions.

        If Sid deleted posts in the support forum, you're almost certainly doing something Wrong. You may want to take a look at the situation and ask how you might be creating the response you're getting.

        Sid Hale and Sam Stephens (of DL Guard) provide the best support I've ever gotten on anything. Verio is a close third, but even they aren't up there with those two.


        Paul
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        .
        Stop by Paul's Pub - my little hangout on Facebook.

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        • Profile picture of the author KatheLucas
          Hi Guys,

          Just a short note here...

          If Sid has been a little behind (which he never gets VERY behind) it's for a VERY GOOD reason.

          Welcome to iDavi

          Just launched, and we all know how THAT can be.

          If you haven't been in the RAP camp, I can't think of a better time to jump in.

          Kathe and the gang
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  • Profile picture of the author vivyrelax
    I want to tell I've always received a very quick and very professionnal service from RAP support and from Sid himself. If you have some problem, be patient, this company is very professionnal and I can tell you I'm not easy to understand with my bad english but they always be kind and professionnal with me. You are in very good hands. Trust me.

    Vivyrelax
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  • Profile picture of the author Sid Hale
    Hi John,

    Originally Posted by Johnnyk100 View Post

    Fellow warriors, does anyone have any insights into Rapid Action Profits customer service? In the past they have been great but I have a help desk inquiry that has not been responded to for some time and my posts in the forum are immediately deleted with no explanations.
    You're right. Two days is an abnormally long time to wait for a response from me, but one of those was a Sunday, and as Kathe mentioned above, sometimes you have to juggle priorities a little.

    check your mail
    Signature

    Sid Hale
    Coming Soon... Rapid Action Profits (Pro)

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