Customer Relationship Management Question
Hi guys,
I am looking for help with choosing a customer relationship management system for my SEO business. Right now my company designs and builds websites for local businesses, and then does SEO for them.
What I'm looking for is a way to keep track of all our existing clients and also the many potential clients who have contacted us and whom we want to keep in touch with. I want to keep track of all the various SEO activities we do for our existing clients each month, as well as to be able to send out group emails as well as individual client emails and website ranking reports each month.
I have about 60 clients right now. My business has grown pretty organically, by word of mouth, and so I really don't have much experience with using any CRM system or software. Right now I'm getting by using Google Aps for emails and the Contact program connected to their email to keep track of my clients.
Can anyone recommend a good CRM program?
I am looking for help with choosing a customer relationship management system for my SEO business. Right now my company designs and builds websites for local businesses, and then does SEO for them.
What I'm looking for is a way to keep track of all our existing clients and also the many potential clients who have contacted us and whom we want to keep in touch with. I want to keep track of all the various SEO activities we do for our existing clients each month, as well as to be able to send out group emails as well as individual client emails and website ranking reports each month.
I have about 60 clients right now. My business has grown pretty organically, by word of mouth, and so I really don't have much experience with using any CRM system or software. Right now I'm getting by using Google Aps for emails and the Contact program connected to their email to keep track of my clients.
Can anyone recommend a good CRM program?
Garland Coulson, "The E-Business Tutor"
Internet Mentorship
Internet Marketing Speaker
Internet Marketing Help Blog