Just Nailed A ****Weasel Selling My Stuff On Fiverr

by BIG Mike Banned
75 replies
Cool, he was selling it when a customer alerted me to it:

Fiverr

He was also selling other products that don't belong to him

Ironically, the stuff he was selling was old and outdated (contrary to his claims), the crack to it plugged in a trojan so he wasn't only screwing me, but his customers as well. Go figure...

Although it took a day of back and forth email to sort out the legal details, the guy that helped me, Ryan, was quick to act on it on his end, once he had credible info on copyright ownership.

I'm glad to see that Fiverr has a fairly rapid response to issues like these.
#fiverr #nailed #selling #stuff #weasel
  • Profile picture of the author Online Bliss
    Hey Mike,
    that's good to know that Fiverr
    actually investigates and responds quickly.
    Those who put down Fiverr should take note.
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  • Profile picture of the author onegoodman
    Congratulation Big Mike, This is the first post i ever heard that fiverr responding I think you are a VIP over there lol
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    • Profile picture of the author anton343
      Nice one Mike,

      I caught someone selling one of my products on there. The cheeky get was also directing people to my download link.

      However rather than contact fiverr, I changed the download link so his customers will get nothing and he'll get a whole lot of grief
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      • Profile picture of the author onegoodman
        Originally Posted by anton343 View Post

        Nice one Mike,

        I caught someone selling one of my products on there. The cheeky get was also directing people to my download link.

        However rather than contact fiverr, I changed the download link so his customers will get nothing and he'll get a whole lot of grief
        Nice move I think that hurts, most people who doing stolen stuff, wouldn't bother download it and upload it again
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      • Profile picture of the author AnniePot
        Originally Posted by anton343 View Post

        Nice one Mike,

        I caught someone selling one of my products on there. The cheeky get was also directing people to my download link.

        However rather than contact fiverr, I changed the download link so his customers will get nothing and he'll get a whole lot of grief
        I hope you replaced the information on your download page with some "meaningful" references to the thief..
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        • Profile picture of the author anton343
          Originally Posted by AnniePot View Post

          I hope you replaced the information on your download page with some "meaningful" references to the thief..
          Missed that Annie thanlks for the idea will do that now

          Anton
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      • Profile picture of the author Curt7
        Originally Posted by anton343 View Post

        Nice one Mike,

        I caught someone selling one of my products on there. The cheeky get was also directing people to my download link.

        However rather than contact fiverr, I changed the download link so his customers will get nothing and he'll get a whole lot of grief
        That won't work. He already has at least one copy of your products. When his first customer alerts him that he can't download it, he will put it up on a file sharing site like Rapid Share or Mediafire and insert the new link in his offer. He can repeat this as many times as you find his link, and have it deleted. All he has to do is to rename the zip file he uploads to the file sharing sites.

        Your best option is to try to get him banned from Fiverr.
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  • Profile picture of the author Jaymark
    Yeah that's good to hear that they shut that stuff down.
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  • Profile picture of the author Mahara Adhe
    There is a lot of that on Zeerk and Gigbux as well. Awesome job with stopping that guy!
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    • Profile picture of the author Kai Pei
      I was wondering about the compliance over at Fiverr.

      Congrats Big Mike!

      Just out of curiosity - what further repercussions or consequences will the scoundrel selling your stuff be faced with?
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  • Profile picture of the author geekology
    Good to hear a +ive note on Fiverr cust service. Something that you don't really get to listen often
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  • Profile picture of the author Ga RedNeck
    Didnt think they allowed cracks I'm glad you busted him
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  • Profile picture of the author stevenjacobs
    Banned
    It is great that fivver is taking action so fast to fix stuff.
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  • Profile picture of the author kindsvater
    Originally Posted by BIG Mike View Post

    Although it took a day of back and forth email to sort out the legal details, the guy that helped me, Ryan, was quick to act on it on his end, once he had credible info on copyright ownership.
    I'm not sure this is favorable for Fiverr.

    There is no reason why they should have required you to prove copyright ownership.

    The title of that Fiverr offer, by itself, should have resulted in an immediate nuking of the Fiverr account with a complaint to PayPal. (Which I hope you also did).

    Wouldn't it be nice if a service simply deleted garbage, "cracks", and other illegal conduct, instead of making money off of it until the actual product owner discovered what was happening, complained, and had to jump through hoops to prove their ownership?

    .
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    • Profile picture of the author BIG Mike
      Banned
      Originally Posted by kindsvater View Post

      I'm not sure this is favorable for Fiverr.

      There is no reason why they should have required you to prove copyright ownership.

      The title of that Fiverr offer, by itself, should have resulted in an immediate nuking of the Fiverr account with a complaint to PayPal. (Which I hope you also did).

      Wouldn't it be nice if a service simply deleted garbage, "cracks", and other illegal conduct, instead of making money off of it until the actual product owner discovered what was happening, complained, and had to jump through hoops to prove their ownership?

      .

      To be fair, they took the offer for my products down immediately, pending the followup on the legal stuff (it was pretty standard).

      Once that was resolved I sent in another request on behalf of the other product owners stating, "To go on record that you've been advised of copyright infringement....blah, blah, blah."

      Interestingly enough, they then took down all the gigs this guy had.

      I will be talking with PayPal on Monday (I've got an account manager to deal with this) as the seller is actually Fiverr (feedback@fiverr.com). I purchased a copy of it to confirm that they were our products, cracked etc., before reporting him.

      The other open issue is dealing with the buyers, who, from the first comment left, seemed to understand it was an illegal offer and purchased it anyways.
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      • Profile picture of the author azmanar
        Originally Posted by BIG Mike View Post

        To be fair, they took the offer for my products down immediately, pending the followup on the legal stuff (it was pretty standard).

        Once that was resolved I sent in another request on behalf of the other product owners stating, "To go on record that you've been advised of copyright infringement....blah, blah, blah."

        Interestingly enough, they then took down all the gigs this guy had.

        I will be talking with PayPal on Monday (I've got an account manager to deal with this) as the seller is actually Fiverr (feedback@fiverr.com). I purchased a copy of it to confirm that they were our products, cracked etc., before reporting him.

        The other open issue is dealing with the buyers, who, from the first comment left, seemed to understand it was an illegal offer and purchased it anyways.
        Congrats !!

        Finally, someone is doing something about the Thieves.

        I always saw the sort of response like,
        -> Don't waste your time, MOVE ON ! ...

        Moving on is a good thing, but doing something about the thieves is also important.
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  • Profile picture of the author tpw
    I have found fiverr very responsive to complaints.

    Now if there were a more effective way to kill the other fraud online...
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  • Profile picture of the author Keith Everett
    Originally Posted by BIG Mike View Post

    Cool, he was selling it when a customer alerted me to it:

    Fiverr

    He was also selling other products that don't belong to him

    Ironically, the stuff he was selling was old and outdated (contrary to his claims), the crack to it plugged in a trojan so he wasn't only screwing me, but his customers as well. Go figure...

    Although it took a day of back and forth email to sort out the legal details, the guy that helped me, Ryan, was quick to act on it on his end, once he had credible info on copyright ownership.

    I'm glad to see that Fiverr has a fairly rapid response to issues like these.
    Full marks to Fiverr, Glad you got it sorted BIG Mike. I detest people who can't get off their A** and produce anything of worth. Instead they have to steal other people's stuff. I call them parasites..

    Keith
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  • Profile picture of the author BabyMama
    WOW Big Mike that's terrible especially that he was selling it with a virus attached. Its a shame that there are so many dishonest people around. There are some great gigs on Fiverr but there are also scammers and it brings the quality of the site down!
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  • Profile picture of the author WillR
    I wish I had the problem of people reselling my stuff on OTHER websites. Unfortunately my biggest problem is the idiots continually trying to sell parts of my products on THIS very website...

    It's good that we can all keep an eye out for each other. Just today I noticed someone else's WSO being sold on fiverr so I alerted them also.
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  • Profile picture of the author jamesburchill
    When people are frightened, stressed-out or generally at their wits end (for any number of reasons) they tend to be more inclined to act in ways that we consider unethical, illegal, immoral, or down-right stupid. It's human nature. And with the economy as it is, and so many people struggling to make ends meet, there are more people then ever prepared to act in the ways I just explained. Sad but true. And while I don't condone the actions, and frankly find it a royal pain in the rear to deal with too - I try and remember this when it happens to me. Just my 2 cents.

    James

    PS. And then I nail 'em for it... just because I understand, doesn't mean I let it slide
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    • Profile picture of the author PimpSEO
      Fiverr smart to get rid of sellers like that. It`s in the long term interest of their business to maintain quality. What buyer is going to be happy with some out-of-date half-working cracked software?

      I hate those little scammers. Not because they`re immoral, but because they`re losers. One guy was SELLING my free report on a different forum. It`s like 10 pages, what he couldn`t write his own? Loser! :rolleyes:
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    • Profile picture of the author Istvan Horvath
      Originally Posted by jamesburchill View Post

      When people are frightened, stressed-out or generally at their wits end [...] they tend to be more inclined to act in ways that we consider unethical, illegal, immoral, [...]
      Only if they were raised in that way; i.e. if they didn't get a solid foundation of basic values in the family.

      I understand you don't condone it - but I think it's an issue of "nurture" not of "nature".
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      • Profile picture of the author jamesburchill
        Originally Posted by Istvan Horvath View Post

        Only if they were raised in that way; i.e. if they didn't get a solid foundation of basic values in the family.

        I understand you don't condone it - but I think it's an issue of "nurture" not of "nature".
        Yes I agree "upbringing" has its place, but at the core we are basically hard-wired a certain way. Stress affects each of us differently.

        Stress symptoms: Effects on your body, feelings and behavior - MayoClinic.com

        For example, the single parent who's lost their job and can't find another quickly, who gets no support from home (regardless of upbringing) and is running of 'financial fumes' is likely to get real basic in their behaviours - real quick.

        Like I said, I don't condone it, and I'll act on it when I see it - but I do try and understand it.

        James
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    • Profile picture of the author azmanar
      Originally Posted by jamesburchill View Post

      When people are frightened, stressed-out or generally at their wits end (for any number of reasons) they tend to be more inclined to act in ways that we consider unethical, illegal, immoral, or down-right stupid. It's human nature. And with the economy as it is, and so many people struggling to make ends meet, there are more people then ever prepared to act in the ways I just explained. Sad but true. And while I don't condone the actions, and frankly find it a royal pain in the rear to deal with too - I try and remember this when it happens to me. Just my 2 cents.

      James

      PS. And then I nail 'em for it... just because I understand, doesn't mean I let it slide
      Hi James,

      It is not about survival. They are thieves ... pure and simple.

      Stealing is a habit and a sport to them. A hard to break habit. It is in their blood to steal since their juvie days.
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      • Profile picture of the author bretski
        Originally Posted by azmanar View Post

        Hi James,

        It is not about survival. They are thieves ... pure and simple.

        Stealing is a habit and a sport to them. A hard to break habit. It is in their blood to steal since their juvie days.
        A lot easier to steal someone's WSO and try to sell it than it is to steal a loaf of bread though. Just sayin'... and if you can't understand that kind of motivation then that's good. It just means that life hasn't beat you up too bad.
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        • Profile picture of the author azmanar
          Originally Posted by bretski View Post

          A lot easier to steal someone's WSO and try to sell it than it is to steal a loaf of bread though. Just sayin'... and if you can't understand that kind of motivation then that's good. It just means that life hasn't beat you up too bad.
          Hi Bret,

          Guess I'm lucky. We're not a land of plenty, but we simply have enough for everyone. There is no need to steal for food and clothes. Work for it or just ask for it.

          But some chose to steal.

          We do have silly kids who steal for fun and excitement. They even rob 7-11s just to buy better mobile phones, video games and to pimp their rides. Drug addicts steal and rob, to get their daily fix. We also have many cases of gangs crossing our borders to steal and rob, competing against local gangs. And we have scams and credit card clonings. And we have daylight robberies in the millions by several big fish.

          None of them are about food. All of them chose to be thieves. It is lucrative.

          The same thing for online thieves.

          They know what we are - "The Move On Type of People Who Do Not Waste Time To Deal With Their Illegal Activities.". That's why they have been getting away with it for a very,very long time and expanding it further ... far and wide. We "move on", they move on even faster.

          And what Mike and Rus did is just awesome. Stop them cold.
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  • Profile picture of the author sbucciarel
    Banned
    I have reported several Fiverr gigs that I did not own the products myself but they were selling other people's WSOs. They always removed them within 24 hrs.

    Glad you got the guy.
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  • Profile picture of the author Karan Goel
    Then how did the seller get 7 up thumbs?
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    • Profile picture of the author kenmichaels
      ive have always had problems with people getting my software cracked and passing it around or reselling. real irritating some times. for you guys who cant lock your stuff, it must be a real night mare. On the flip side
      my partner and i joke around, we say things like, its not how many copies we
      sell that determines if the software was a success, but rather how fast it hits the black market....

      edit--
      i forgot to say we used to waste a lot of time nuking these guys, but we never could keep
      up, and its always a losing battle, so we just gave up. much less tress this way
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      • Profile picture of the author jamesburchill
        Originally Posted by kenmichaels View Post

        i forgot to say we used to waste a lot of time nuking these guys, but we never could keep up, and its always a losing battle, so we just gave up. much less tress this way
        So true. I just feel a little sad for these folks, if all they can do is knock-off and copy us, they'll always be lagging behind picking up scraps. If you believe in the idea it's better to focus on positive action than chasing these guys and "funding the frustration" then you'll be happier, healthier and wealthier for it

        James
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  • Profile picture of the author Joe Mobley
    Big Mike,

    I don't know if this would have helped in your situation but I find Google Alerts a wonderful 'thang'.


    Joe Mobley
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  • Profile picture of the author cypherslock
    Moral of the story: Never piss off a former Marine.
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  • Profile picture of the author Rus Sells
    Thanks for posting this! Triple + reps to Fiverr!

    I caught some douche reselling gpscraper for 5 bucks on Fiverr! 5 bucks for a $349 software application that's mine! The thing is not only was he screwing me but he was also screwing any person who bought my software because the version he was selling doesn't work any longer.

    I sent a DCMA notice to Fiverr and his gig was down that same day too!
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  • Profile picture of the author xxxJamesxxx
    I get it all the time with a certain product of mine.

    I'm constantly writing DMCA letters to Torrent sites etc.

    Infact it's happening to me that much, I've now got a fill-in-the-blanks DMCA letter in notepad.

    James Scholes
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    • Profile picture of the author Sarevok
      Originally Posted by xxxJamesxxx View Post

      I get it all the time with a certain product of mine.

      I'm constantly writing DMCA letters to Torrent sites etc.

      Infact it's happening to me that much, I've now got a fill-in-the-blanks DMCA letter in notepad.

      James Scholes
      Damn, each time I sell a book on kindle I'll be paranoid as **** now lol.

      (Books that I actually took a while writing)
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  • Profile picture of the author Suze Thomas
    Unfortunately, the Fiverr clones, of which there are many, are not so responsive. At least in my experience.
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  • Profile picture of the author E. Brian Rose
    I have caught two people selling my products on Fiverr and two people selling my products as their own WSOs here. They were all taken down fairly quickly. One of the Fiverr guys moved over to Digital Point and started selling the product there. DP never responded to my DMCA notice and left the thred open. I finally got it removed when I found out the address of the thief. Let' just say that I can get nasty when it's necessary
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  • Profile picture of the author gearmonkey
    Sometimes buying crack software is better because I just got an email from Incansoft@gmail.com refusing to give me updates and support because I complained about the SPAM-MAIL they were sending.

    They said it's against Incansoft TOS to complain about receiving spam mail. Here's the email they sent:

    you have violated our terms of use, so you are no longer eligible for support or further communication from us. All other email from you will be marked as spam.
    It's a sad, sad world we live in. I just spend over $80 on Incansoft software the last 3 months, and now I don't get any support or updates.
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    • Profile picture of the author BIG Mike
      Banned
      Originally Posted by gearmonkey View Post

      Sometimes buying crack software is better because I just got an email from Incansoft@gmail.com refusing to give me updates and support because I complained about the SPAM-MAIL they were sending.

      They said it's against Incansoft TOS to complain about receiving spam mail. Here's the email they sent:



      It's a sad, sad world we live in. I just spend over $80 on Incansoft software the last 3 months, and now I don't get any support or updates.

      Why don't you tell the whole truth? The reason below is why we cut you off from support - no one said anyone about updates.

      What's sad is rather than simply click the unsubscribe links at the bottom of the email, you chose to try and start a war.



      If you wish to SPAM my email I will spam your email. I am giving out incansoft@gmail.com email address to every donation site, porn site, religious site, SEO site, and every sleazy spammy site that will clutter your email box by the 1000's daily!

      You ****ed with the wrong person this time!!!


      > To:
      > Subject: Thousands of .edu Backlinks
      > From:
      > Date: Fri, 16 Sep 2011 20:07:32 -0500
      >
      > Howdy Sarah Beers,
      >
      > I don't know how this one slipped by me, but I just discovered a sweet deal on a well reviewed info product that teaches how to get thousands of .edu backlinks to your sites.
      >
      > The price when first released in June was $5. It is still a very good bang for your buck at the current $9 price. Surely even a couple of hundred .edu inbound links is worth considerably more than the asking price.
      >
      > Thumbs up on this one. It's good solid information, even at the next price jump which will be $27.
      >
      > Thousands of .edu Backlinks
      >
      > All The Best,
      >
      > John Rogers, Michalis "BIG Mike" Kotzakolios and Diego Hernando
      > Follow Incansoft on Twitter: Incansoft (@Incansoft) on Twitter
      >
      >
      > Email:
      > Address: Kotzakoliou, SA, Souliou 2, Ptolemaida, Kozani, 50200, Greece
      >
      >
      > You are receiving this email because you have purchased one or more of our products in the past. If you do not wish to receive any further email from us, please scroll down and click the link below to be automatically and instantly removed from our database:
      >

      >
      >
      >
      > To receive only Incansoft product updates and information: http://www.incansoft.com/SubChange.p...S7TJ9N45JEMBTo unsubscribe from all Incansoft mailings: http://www.incansoft.com/UnSub.php?I...XHS7TJ9N45JEMB
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    • Profile picture of the author Patrick Pretty
      Originally Posted by gearmonkey View Post

      Sometimes buying crack software is better . . .
      Prosecutors could paint this as a virtual acknowledgement that you're willing to commit the state-level crime of receiving stolen property and converting it to your own use, also known in the BlueFart alleys of intellectual-property theft as "wink-nod." The word "crack" can be used to show you understand the criminal parlance and the legal implications of buying cracked software. The world "sometimes" can be used to show understanding, calculation, planning and intent.

      Assuming your lawyer is clueless and puts you on the witness stand in your own defense, the prosecutor may ask you questions such as these. It will be a moment of gripping drama with plenty of well-practiced theatrics.

      "So, Mr. GearMonkey, you acknowledge that you buy cracked software sometimes?" the prosecutor may snicker as the jury watches you squirm on the stand. "How much cracked software have you bought? And why do you buy cracked software only part of the time?"

      Any reasonably skilled prosecutor will find a way to use your words against you even if you don't take the stand -- and then stand back and watch you screw yourself into the floor of the courthouse. The jury will observe your body language as you twist and turn and squirm for cover behind your lawyer.

      Big Mike quoting the email threat his business received from gearmonkey. If you wish to SPAM my email I will spam your email. I am giving out [emailaddydeleted] email address to every donation site, porn site, religious site, SEO site, and every sleazy spammy site that will clutter your email box by the 1000's daily!

      You ****ed with the wrong person this time!!!
      Apparently unwilling to stop at a state-level crime, gearmonkey appears to have no reservations about announcing a willingness to dial it up to the point where it could morph into a federal crime. This sort of vitriol can be used to show a criminal lack of restraint and an attitude of "Do what I want -- or else." It easily can be used to paint a picture of an extortion or blackmail bid.

      Patrick

      P.S. When folks display a lack of personal restraint to this degree, it could morph into cyberstalking and an organized smear campaign across multiple platforms. Such things have happened on social-media sites. In the context of IM, such incidents raise the costs of doing business online and force companies to devote resources to putting out fires they didn't start. There is no justification for it in any context. In short, the customer is not always right -- and it's not rare in IM for vendors to be subjected to extortion bids, subtle or "in your face."
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  • Profile picture of the author gearmonkey
    Big Mike just proved how they are SPAMMING emails and, if you complain, refuse support and updates.

    I gave them over $80 of my hard earned cash the past few months and this is how they treat paying customers?

    I didn't give them my money to SPAM my email account with crap mail. I just wanted to buy their software to grow my business. Instead, I get this crap.

    That's not very professional at all. And it's sad.

    Live and learn, I guess. I'm only out $80... But I could have used that money to buy useful software from a reputable company.

    EDIT:

    I asked them several times to stop emailing me SPAM mail. I didn't unsubscribe because I paid for software that, like all SEO software, needs periodic updates. Why pay $80+ for outdated software?
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    • Profile picture of the author DianaHeuser
      Originally Posted by gearmonkey View Post

      Big Mike just proved how they are SPAMMING emails and, if you complain, refuse support and updates.

      I gave them over $80 of my hard earned cash the past few months and this is how they treat paying customers.

      I didn't pay them my money to SPAM my email account with crap mail. I just wanted to buy their software to use to grow my business. Instead, I get this crap.

      That's not very professional at all. And it's sad.
      I have to agree with Mike. Just click the unsubscribe button at the bottom if you don't like their sales emails. That is not a spam email.

      Support however is another story. I am not sure what their support policy is but I am sure they would not leave their paying customers without any form of support.
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      • Profile picture of the author gearmonkey
        Originally Posted by DianaHeuser View Post

        I have to agree with Mike. Just click the unsubscribe button at the bottom if you don't like their sales emails. That is not a spam email.

        Support however is another story. I am not sure what their support policy is but I am sure they would not leave their paying customers without any form of support.
        The problem is, Diana, is once you unsubscribe, you no longer receive updates on software you paid good money for.

        I purchased and gave them my private, personal information in good faith. Now I am suffering because they want to SPAM my email box daily.

        I asked them repeatedly to stop emailing spam. Once I threaten to take this to the next level, to show them how unprofessional they are, they respond with:

        you have violated our terms of use, so you are no longer eligible for support or further communication from us. All other email from you will be marked as spam.
        Maybe I handled this in a brute force way to get my point across. Still no reason to treat a paying customer like this.
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        • Profile picture of the author BIG Mike
          Banned
          Originally Posted by gearmonkey View Post

          The problem is, Diana, is once you unsubscribe, you no longer receive updates on software you paid good money for.
          Not true - you're notified within the software of available updates.

          I purchased and gave them my private, personal information in good faith. Now I am suffering because they want to SPAM my email box daily.
          Oh give me a break - John sends out a few emails a month, not daily. You are so overreacting to this.

          I asked them repeatedly to stop emailing spam. Once I threaten to take this to the next level, to show them how unprofessional they are, they respond with
          No, you did not and you did not unsubscribe from either list.

          Maybe I handled this in a brute force way to get my point across. Still no reason to treat a paying customer like this.
          Payment doesn't entitle you to be abusive or threatening...ever.
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          • Profile picture of the author gearmonkey
            Originally Posted by BIG Mike View Post


            Oh give me a break - John sends out a few emails a month, not daily. You are so overreacting to this.
            I can take screen shots of a spam email from incansoft@gmail on the 9/15 and another spam email from incansoft@gmail on 9/16.

            Be professional and make a different support email from your spam email. Problem solved.
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      • Profile picture of the author BIG Mike
        Banned
        Originally Posted by DianaHeuser View Post

        I have to agree with Mike. Just click the unsubscribe button at the bottom if you don't like their sales emails. That is not a spam email.

        Support however is another story. I am not sure what their support policy is but I am sure they would not leave their paying customers without any form of support.
        Diana,

        Here is our policy from Incansoft:

        We respect our customers and work hard to provide prompt, courteous support to them. Customers who submit threatening, abusive or harrassing support requests will immediately forfeit their right to Technical Support from Incansoft.

        We have this policy in place for situations just like guy who's email I posted. He's been emailing and harassing our support staff, threatened to cause us injury by having us bombed with spam (which he did - the spam folder exploded this afternoon).

        I've got two really great support techs full time and I'm not losing them because of people like the GuitarMonkey. Difficult customers are one thing - this is completely different.
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    • Profile picture of the author BIG Mike
      Banned
      Originally Posted by gearmonkey View Post

      Big Mike just proved how they are SPAMMING emails and, if you complain, refuse support and updates.

      I gave them over $80 of my hard earned cash the past few months and this is how they treat paying customers?

      I didn't give them my money to SPAM my email account with crap mail. I just wanted to buy their software to grow my business. Instead, I get this crap.

      That's not very professional at all. And it's sad.

      Live and learn, I guess. I'm only out $80... But I could have used that money to buy useful software from a reputable company.
      Dude, you're just digging a hole for yourself. You're the one harassing my support staff, you're the one refusing to unsubscribe and making threats.

      And you're calling us unprofessional?

      Take it outside the forum...
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  • Profile picture of the author Paul Myers
    So, you admit that rather than unsubscribing from the customer list, you threatened to forge-subscribe and spam-bomb them?

    Am I understanding that correctly?


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  • Profile picture of the author DianaHeuser
    No problem Mike. I understand totally. Thanks for clearing it up for me.
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  • Profile picture of the author gearmonkey
    Big Mike,

    I purchased the software, not the spam. Why is that so hard to understand.

    Had I known that the stipulation was SPAM-MAIL with every purchase of software, I would have given my money to a reputable company with standards.

    I didn't sign up to the SPAM-MAIL, I only wanted to buy functional software with good support to grow my business.

    Boy, if hindsight was 20/20.

    As for harassing your employees, you harass me everytime you blast your spam. I emailed support and asked you to stop, instead of "Okay, sorry, we won't spam you anymore", I get MORE SPAM!!!.
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    • Profile picture of the author Paul Myers
      The problem is, Diana, is once you unsubscribe, you no longer receive updates on software you paid good money for.
      Did you read the links at the bottom? Specifically, the option to change to their product updates and info only?

      I repeat: Did you in fact send the threatening email Mike pasted into this thread?

      If so, your posts here on this topic are demonstrably false accusations made with the intent of harming a seller on inaccurate bases. Want to guess how long the ban is for that when we have this kind of proof?


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      • Profile picture of the author gearmonkey
        Originally Posted by Paul Myers View Post

        Did you read the links at the bottom? Specifically, the option to change to their product updates and info only?

        I repeat: Did you in fact send the threatening email Mike pasted into this thread?

        If so, your posts here on this topic are demonstrably false accusations made with the intent of harming a seller on inaccurate bases. Want to guess how long the ban is for that when we have this kind of proof?


        Paul
        Are you the guy responsible for SPAMMING my email box? I gave my email to Incansoft in good faith. You are abusing it!

        I emailed support several times and asked you to stop spamming me. You replied back with MORE SPAM.

        I got two spam emails the past two days. One on 9/15 and another on 9/16.

        So you want me banned from WF because I'm upset about you spamming peoples email box. We give our email to you in good faith! You are abusing peoples' emails!!!

        How can we trust Incansoft when you abuse our email?
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        • Profile picture of the author Paul Myers
          Are you the guy responsible for SPAMMING my email box? I gave my email to Incansoft in good faith. You are abusing it!
          No, I have no connection with Incansoft at all, aside from having spent a few bucks with them.

          I'm the moderator who's asking you a question that will determine how long I ban you from this forum.

          The email Mike pasted in has a very clear option for unsubscribing from the general announcement list and getting only emails related to Incansoft products. Updates are also available through the products themselves, which makes your arguments spurious. And it's not even remotely unusual for someone to notify customers about other products they think might be of interest. Not all sellers do it, but it's pretty common.

          This dispute was none of the forum's business until you came charging in here making unfounded allegations. You've been a member long enough to know about Rule #1.

          The innuendo about dealing with "reputable" companies instead was just more depth to the hole you're digging.


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          • Profile picture of the author gearmonkey
            Originally Posted by Paul Myers View Post

            No, I have no connection with Incansoft at all, aside from having spent a few bucks with them.

            I'm the moderator who's asking you a question that will determine how long I ban you from this forum.

            The email Mike pasted in has a very clear option for unsubscribing from the general announcement list and getting only emails related to Incansoft products. Updates are also available through the products themselves, which makes your arguments spurious. And it's not even remotely unusual for someone to notify customers about other products they think might be of interest. Not all sellers do it, but it's pretty common.

            This dispute was none of the forum's business until you came charging in here making unfounded allegations. You've been a member long enough to know about Rule #1.

            The innuendo about dealing with "reputable" companies instead was just more depth to the hole you're digging.


            Paul
            It is realated to WarriorForum because the spam link in the spam mail is to WarrirorForum WSO forum. It's a direct link to Warriorforum.

            So yes it is related.

            I asked incansoft to stop sending me spam mail. It was asked several times. They responded with more spam.

            They spammed twice the last two days. I gave them my hard earned money and my private information and they are abusing it.

            I have purchased lots of products from WSO and incansoft are the only ones spamming me. I don't get spam mail from other sellers (at least not yet).
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            • Profile picture of the author bretski
              Originally Posted by gearmonkey View Post

              It is realated to WarriorForum because the spam link in the spam mail is to WarrirorForum WSO forum. It's a direct link to Warriorforum.

              So yes it is related.
              Chances are it isn't a direct link but I think you're too full of hate and rage right now to really hear what anyone is saying. Chances are it was an affiliate link.

              Are you really freaking out because someone sent you a few emails that you had the option of ignoring or deleting? I can forward you some real spam if you want to take a look at what spam looks like in your inbox.
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        • Profile picture of the author BIG Mike
          Banned
          Originally Posted by gearmonkey View Post

          Are you the guy responsible for SPAMMING my email box? I gave my email to Incansoft in good faith. You are abusing it!
          Careful dude - Paul is a member and moderator here...he's not on the Incansoft staff. Don't focus your anger on him

          I emailed support several times and asked you to stop spamming me. You replied back with MORE SPAM.
          No we didn't - our auto reply at that email address only provides more info on support issues.

          I got two spam emails the past two days. One on 9/15 and another on 9/16.
          Two whole emails? That you agreed to receive? :rolleyes:

          You're getting redundant and this is going nowhere. I'm going to leave the outcome of this in Paul's capable hands.
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    • Profile picture of the author BIG Mike
      Banned
      Originally Posted by gearmonkey View Post

      Big Mike,

      I purchased the software, not the spam. Why is that so hard to understand.

      Had I known that the stipulation was SPAM-MAIL with every purchase of software, I would have given my money to a reputable company with standards.
      Then maybe you should read our Privacy Policy, which was written by a lawyer:

      An important part of our services includes being able to provide information to you. As a result, you expressly consent to receiving communications from us via email, fax, telephone, mail, or any other delivery method.

      As a customer you are agreeing to receive information about the product or service you purchased. This may include, but is not limited to, information about product or service updates, new features, or information we believe you may find interesting.

      We may also send you information about other products and services our company offers.

      We may allow advertising to our customers, or engage in joint ventures, which result in your receiving advertisements from selected third parties.


      And then maybe you should take a few minutes and learn the definition of spam.

      I didn't sign up to the SPAM-MAIL, I only wanted to buy functional software with good support to grow my business.
      You shot yourself in the foot with support - not our fault...

      As for harassing your employees, you harass me everytime you blast your spam. I emailed support and asked you to stop, instead of "Okay, sorry, we won't spam you anymore", I get MORE SPAM!!!.
      So in the last email you just sent us:

      Then send me a ****ing refund. I paid for support, not spam from you c**suckers.

      We should be polite while you call us names? No one at Incansoft wants any communication with you because of your abusive language towards them .

      How would you expect to get support when you're biting the hand of the guys who you may someday need help from?
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      • Profile picture of the author gearmonkey
        Originally Posted by BIG Mike View Post


        How would you expect to get support when you're biting the hand of the guys who you may someday need help from?
        You were asked several times to stop spamming. The solution to my requests were sending me, yet, more spam.

        I got spammed by you on 9/15 and 9/16 -- back-to-back days!!!

        The hand that I may need someday need? You lost my trust when you repeatedly abuse my private information.

        Why did I pay $80 for abusing my private information? Do you see how unprofessional that is?

        Again, you never answered the question, why don't you make a separate email account from your support email account?

        That would solve this problem and you and I wouldn't be at odds with each other. But when I get spam mail from someone who I am suppose to trust, that's crossing the line!

        I admit that I am very peeved right now. I lost $80 dollars of my hard earned cash and had to deal with 3 months of your spam mail. Enough is enough, man. This is just ridiculous!
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  • Profile picture of the author doingwrite
    I'm glad you nailed the guy. The first time I found someone had copied something of mine (it was an ezine) I really felt violated. I know we are putting things out there that can easily be stolen, but it really rubs me when it happens!
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  • Profile picture of the author DianaHeuser
    Gear Monkey

    You have been a member of this forum since last year (longer than me). You know exactly how Internet Marketers work: they build a list and you can choose to un-subscribe.

    You were given the option to opt-out of the sales emails and you chose not to.

    I think that you are just using this thread to discredit a reputable company and person and clearly violating every rule of basic decency and business.

    Sounds more like a personal vendetta to me.
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    • Profile picture of the author gearmonkey
      Originally Posted by DianaHeuser View Post

      Gear Monkey

      You have been a member of this forum since last year (longer than me). You know exactly how Internet Marketers work: they build a list and you can choose to un-subscribe.

      You were given the option to opt-out of the sales emails and you chose not to.

      I think that you are just using this thread to discredit a reputable company and person and clearly violating every rule of basic decency and business.

      Sounds more like a personal vendetta to me.
      I too use email marketing, but I don't spam people daily, or send email to them when they requested to be taken off the list.

      The un-subscribe button is at the bottom, but I didn't see it. I emailed support personally and asked them to remove me, not once, not twice, but several times.

      Isn't a simple email to support suffice to be removed from their spam list?
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  • Profile picture of the author Paul Myers
    Mike,
    Don't focus your anger on him
    Let him. If he's bashing me, he's leaving other people alone.


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    • Profile picture of the author gearmonkey
      Originally Posted by Paul Myers View Post

      Mike,Let him. If he's bashing me, he's leaving other people alone.


      Paul
      I'm not bashing anyone. I'm am disappointed right now because I feel like sending multiple requests to their support to remove me from their spam list would be suffice.

      Big Mike says I accepted their spam mail when I signed up, but I did ask them to stop spamming me several times.

      Why can't they make a separate email for their "sales" promos from their support email. I purchased this software in good faith. I gave them my money. Now they refuse to give support even though I requested they remove me from their mailing list.
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      • Profile picture of the author Paul Myers
        This is no longer a request. If you post on this topic one more time after the time stamp on this message, you're going to be banned for a month.


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  • Profile picture of the author Paul Myers
    It is realated to WarriorForum because the spam link is to WarrirorForum WSO forum. It's a direct link to Warriorforum.
    Perhaps I should clarify that statement: We had no business getting involved in it or acting on it until you brought the complaint here. At that point, it gets into the rules of the forum, which include Rule #1.

    It's a beautiful fall day. Go outside and get some fresh air. Clear your head a bit.


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  • Profile picture of the author doingwrite
    Hate it when a thread gets hijacked like this. Originally it was about nailing a weasel who had stolen original work. Again, congrats on nailing him/her. I'm a sincere advocate of writing original content, and I spend time on my content. If it's sold as a PLR and they tweak it, I've given them the right to do so. There is no other content I write that should be copied. Period.

    And by the way, I'm very glad there are active moderators on this forum. Thank you from a relative newbie here.
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  • Profile picture of the author Paul Myers
    The un-subscribe button is at the bottom, but I didn't see it.
    And you didn't look? That is where it's usually placed, you know.

    Enough. Drop this, please.


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  • Profile picture of the author Paul Myers
    GM...

    Starting another thread and leaving out the name is still posting again on the topic.

    You'd have been better off just going for that walk. Letting yourself become obsessed over such things isn't good for your health.


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  • Profile picture of the author Joshua Rigley
    Banned
    Wow. This is just precious. Is it bad that I found this whole drama thing entertaining?

    Paul and Mike, it's too bad that you had to deal with this...unusual person, but you both did so in a very professional way. Kudos to both of you.

    Maybe GM was having a bad day...maybe they just ran out of bail-out money.

    I wonder if other people get this upset about getting promotional emails instead of the updates they expect.
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