Fixed Term Membership Site vs. Selling a package

12 replies
I was taking a course with an "internet guru" who espoused the virtues of setting up a fixed term membership site. You could build a list, become an established expert in a niche and develop relationships with the people who signed up for your course. So I developed a 12 week course, autoresponder once a week with detailed screen capture videos, step by step, click by click How to. Also a pdf with more information on equipment review, etc etc. Lots of really useful info which could generate passive income from about 40 hours of work.

But not many people bought into the model. Now maybe it was a question of needing better sales copy to make more sales, but here's the real question. And I guess it's just opinions I'm seeking. Would you as a consumer prefer getting spoon fed information so as not to be overwhelmed, or just a package so you can go your own pace? I am debating scrapping the FTM site and making it a time one price package. Thoughts? (It's a how to on making money on youtube by sharing your passion through video)
#fixed #fixed term membership #ftm #membership #package #sales copy #selling #site #term #youtube
  • Profile picture of the author Newman8r
    Personally I'd just prefer all the info in a package so I can finish it in a few days - most people expect to be making money in 3 months from a program, not still learning from it. just my opinion.
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  • Profile picture of the author CDarklock
    Originally Posted by RobBritt View Post

    Would you as a consumer prefer getting spoon fed information so as not to be overwhelmed, or just a package so you can go your own pace?
    Do you as the teacher find that people who get the whole package actually follow through on it, or are they overwhelmed and unable to make real progress?

    You're the expert. Not your consumer. Sometimes it doesn't matter what your consumer wants, because what the consumer wants is bad for him.

    I was talking to Lance Tamashiro about this last night, and he pointed out that on his FTM sites, more people finish the course and implement it than would do so with a monolithic package.

    It depends very much on your target market. When you're teaching people something new and different (and probably scary), bite-size chunks make it a lot easier for them to make forward progress. When you're teaching them an intermediate or advanced strategy for something they're already comfortable with, bite-size chunks are frustrating, so a monolithic course is a better deal for them.
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    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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    • Profile picture of the author RobBritt
      Originally Posted by CDarklock View Post

      It depends very much on your target market. When you're teaching people something new and different (and probably scary), bite-size chunks make it a lot easier for them to make forward progress. When you're teaching them an intermediate or advanced strategy for something they're already comfortable with, bite-size chunks are frustrating, so a monolithic course is a better deal for them.
      I was targeting this toward people who were somewhat new to the possibility of making money online, and taking their passion (whatever it is) and making a monetized Youtube channel. That's why I made it bite sized chunks. Not trying to sell it here really, probably too basic for most warriors, but here's the sales page Video Money Generator Turns Your Passion Into Extra Income Maybe it's just the copy. I don't know.. but I have to figure out how to make rent this month..
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  • Profile picture of the author Jason Johns
    I have a few fixed term membership sites myself and they do very well - it's about making it a no brainer with superb quality information.

    I've found you can earn more with the FTM than you can from an info product. For instance, I had a product which I sold for $47 which sold ok, but not brilliant. I moved it to a 5 month FTM at $17 a month and it sold a lot better and my income was higher from it.

    I think a lot of people have to um and ar about payments these days and if you offer it at a "I don't have to ask the wife" price then you find people will sign up.

    I personally prefer the FTM model for products as I've got a hard drive full of books I've bought but never read. The FTM encourages them to use the product (hence it has to be good) and it keeps you fresh in their mind giving you more selling opportunities.

    All the best

    Jason
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  • Profile picture of the author jasonl70
    what's your conversion rate?
    is the traffic warm or cold?

    I tried to look at your salesletter, but it's not coming up for me.
    edit: ok, it's coming up now.. i'll check out the copy
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    -Jason

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  • Profile picture of the author jasonl70
    ok.. not so keen on the sales letter..
    no headline, very little regarding benefits, etc..
    "lessons" & "assignments" sounds a lot like school work drudgery..
    I'd suggest Dan Kennedy's book "ultimate salesletters", it'll help you a lot regarding copy writing. It's usually in stock at most Barnes & Nobles I believe.
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    -Jason

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    • Profile picture of the author JohnMcCabe
      Rob, I took a look at your site. First off, I agree with Jason's comments. That first screen has to capture people's attention and make them want to keep going.

      When I look at the opening screen, about 30% is taken up with the header. The header itself is very bright and doesn't do much to draw one in. I'd shrink the height by half as, at this point, your name and the name of the product are meaningless to me as a visitor.

      The video itself is actually pretty clever, but it's a bit long, and the tagline under it is pretty boring. Especially since the average visitor isn't going to have a clue who you are.

      In various places, you call your product a manual, a series of lessons (with assignments), a course and a training program. On top of that, you put ideas into peoples' heads by talking about the worthless guru courses you've tried. After that little gem, I've got to be really, really motivated to keep going.

      Your "testimonials" are attributed to urls, not people. Not only that, the urls are obvious affiliate sites. Until you have some real testimonials, you're better off skipping them.

      Instead of listing your five reasons for failure and then a block of how you address them, I'd intersperse the answers with the issues, and bold the answers.

      I could go on, but then I'd have to charge you...

      I'll finish here by seconding Jason's book recommendation, and adding one for the companion volume "The Ultimate Marketing Plan."
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      • Profile picture of the author JohnMcCabe
        Rob, I just realized I launched into a page critique and that isn't what you asked for...

        Why not offer both a package and the FTM? Put that at the end of the PS link instead of an FAQ page, and let people who read that far tell you which they want.

        Personally, since you asked, I prefer self-paced courses for stuff like this. If I'm gung-ho and get up a head of steam, I don't want to hit a dead end and have to wait for the next piece to arrive. That's just me.

        On the other hand, doing things that way has probably hurt me at one point or another. Sometimes you complete an action, and you have to wait for that action to take hold. So you explain that as one of the benefits of the extended term of the course. Like Caliban said, sometimes you have to be the expert and tell people what they need and why they need it that way.
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  • Profile picture of the author RobBritt
    I really appreciate the feedback, both on the copy and on the FTM vs Package question. I've been able to put together nice offerings, but know my sales and marketing and copy are weak. At some point I would like to hire someone to rewrite for me... but unfortunately good copy isn't cheap and my budget is non-existent (I've been unemployed for a while and trying to get something online to fly) The Kennedy books sound like a great choice for me at this point. Thanks again!
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  • Profile picture of the author sodette1
    Hey Rob:

    I love the Fixed Term Membership model from both a consumer and seller viewpoint.

    As a consumer I've already got too much going on in my life and the books and courses I simply download I always have a good intention of getting back to and finishing but frankly - I've got over a Terabyte of information on my hard drives waiting for me to return.

    In contrast, I was a member of Jimmy D. Browns FTM's starting with Membernaire then Outsource Weekly, which he did with Nicole Dean, and several others.

    Every week I got at least one reminder and lesson saying "Hey, don't forget your lesson this week and did you do last weeks lesson yet?"

    At least once a week, I was downloading and doing my lessons simply because I was reminded to. I loved it and learned from the system - stayed a member for the full length of all of my FTM memberships.

    In contrast, I've quite every single traditional non-SaaS membership I was a member of eventually - usually sooner rather than later, due to lack of communication or new information or "engagement" from the seller or... boredom maybe? Lack of ROI? Whatever... I quit.

    (*Note: SaaS = Software as a Service like my hosting company or autoresponder services. I keep those memberships for obvious reasons - but, that is a seed of something for you to consider as well )

    As a seller FTM's rock.

    For years I've set up sites for myself and my clients and even some of Jimmy's clients.

    Some do well, some do not do very well.

    Those that do not are usually due to poor target marketing, poor traffic or marketing in general, wrong product, wrong timing, wrong price point or just a crappy product that people don't enjoy.

    FTM isn't magic - success demands that you still offer a great product with high value at the right time to a hungry market.

    Doesn't matter what business model or whether you offer a product or program as a one time purchase or a traditional membership site or a FTM if those elements don't pretty much all line up.

    That said... I know you didn't request the salesletter critique like John had stated but glancing at your site I think that the copy and frankly, the video, have a LOT to do with why your product isn't moving like you want it to.

    Video is a two edged sword - especially if you are selling a course on using them. People are very critical.

    You don't need to pay for a copywriter to do your copy but your copy does need to be good enough to connect with your target audience the right way.

    I recommend to folks who can't "write copy" to write a letter, a sincere letter, telling a friend about the program and why they might enjoy going through it themselves (imagine your friend is your perfect client, the guy or gal just looking for what you are teaching). Your copy might not be pro but if you handle it correctly, you'll connect.

    Sometimes a simple connection is BETTER than expensive copy (although the reason it's expensive is because it connects... or it most certainly should anyway). Don't pretend to be a copywriter if you are not...

    ... people can see and feel the insincerity dripping off of websites written by people pretending to be copywriters when a simple letter would have been so much more effective.

    Connect first... then go back and work on that headline. Get rid of the pre-head, tighten up the header like John said and get rid of the video sidebar altogether. Redo the video and make it more sincere, less trying to be funny or cute - that might work for teaching but this is a sales video and people want to know what they are getting, why they should get it and who you are to be the one they get it from.

    Your video does none of this in my opinion and leaves you open to a whole lot of judgment that has nothing to do with your program and everything to do with you or your teaching style and demeanor.

    You lost me at hello actually.

    Anyway... stick with FTM... offer a small report as a front end and use the FTM as the backend maybe? It's hard to sell memberships cold.. but selling them as a backend offer to a one time, self liquidating, purchase is pretty easy if you position the training correctly.

    The report is the "What to do..." the membership site is the "How to do it..." make sense?

    Sorry to hear about your employment situation - know that it's tough. If you keep moving forward with this kind of effort however, you'll be ok. I am impressed with your first effort and think it just needs a little seasoning and TLC. Keep up the good work, you'll get there.

    Forward, ever forward.
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  • Profile picture of the author JD Jens
    You should consider doing both. You already have customers willing to spend a decent chunk of change so offer a mega-product for more revenue. But offer coaching, or tutorials, etc. for a monthly membership site. Your members will be your BEST and most responsive customers. If your value is high and you price inexpensively, you will have customers stick around for a long time. One thing you'll notice with a membership site is that your revenue will increase every single month..... providing of course that you have a strong offer with high value.
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