One thing that annoys me when it comes to online products is when the seller makes you click on "buy" or "add to cart" before telling you the price. This is something that, as far as I know, is only done with IM products. I wouldn't go as far as to say it's unethical, because no one is forcing me to buy anything or even misleading me. I just feel that it's a vital piece of information that I should have before making a decision. Think about it, though. When you buy something in a store, you expect there to be a price tag on it. In a grocery store, it may not be a major issue because your best guess and the actual price probably won't vary a whole lot. If you're looking at designer clothing or electronics, however, it's a different story. Is that leather jacket on sale for $79 or is it going to be $499?
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One thing that annoys me when it comes to online products is when the seller makes you click on "buy" or "add to cart" before telling you the price. This is something that, as far as I know, is only done with IM products. I wouldn't go as far as to say it's unethical, because no one is forcing me to buy anything or even misleading me. I just feel that it's a vital piece of information that I should have before making a decision.
Think about it, though. When you buy something in a store, you expect there to be a price tag on it. In a grocery store, it may not be a major issue because your best guess and the actual price probably won't vary a whole lot. If you're looking at designer clothing or electronics, however, it's a different story. Is that leather jacket on sale for $79 or is it going to be $499?
I understand the psychology of making the potential customer put the item in the shopping cart before revealing the price. That way, there's already a (sort of) commitment to buy it. I'm not sure how effective it is, though. It's easy enough to click away without finishing the purchase. In some cases, it's also likely that the prospect will be reluctant to click the "buy" button and never even find out the price. I've done that many times.
As I'm typing this, it occurs to me that Amazon does something similar with some products -the old "price too low to reveal" gimmick. So it's not just IM. Nevertheless, it's not my favorite tactic. One thing for certain is that if it works, marketers will do it, and I can't blame them for that. But does it?
Think about it, though. When you buy something in a store, you expect there to be a price tag on it. In a grocery store, it may not be a major issue because your best guess and the actual price probably won't vary a whole lot. If you're looking at designer clothing or electronics, however, it's a different story. Is that leather jacket on sale for $79 or is it going to be $499?
I understand the psychology of making the potential customer put the item in the shopping cart before revealing the price. That way, there's already a (sort of) commitment to buy it. I'm not sure how effective it is, though. It's easy enough to click away without finishing the purchase. In some cases, it's also likely that the prospect will be reluctant to click the "buy" button and never even find out the price. I've done that many times.
As I'm typing this, it occurs to me that Amazon does something similar with some products -the old "price too low to reveal" gimmick. So it's not just IM. Nevertheless, it's not my favorite tactic. One thing for certain is that if it works, marketers will do it, and I can't blame them for that. But does it?
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