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How many outsourcers have Left You, due to personal issues, the year ?

by Matt Morgan
14 replies
How many of your outsourcer workers have left you this year
due to them having personal issues, health or family stuff?

where they couldn't work, so you had to give them up?

Have you had this issue often with workers this year? [Jan - sep 2011]

I had some, but have found after some time they come back...after some time, after the issue has been resolved.
#due #issues #left #outsourcers #personal #year
  • Profile picture of the author twistedpixel
    I've had Warrior For Hire's not deliver a few times this year claiming they were ill, then extending the delivery date multiple times - until I requested a PayPal refund right before the 45-day cutoff.

    It would be fine if they told me they were sick before I asked, but every time it was an excuse after they missed their own deadline and I inquired about progress.
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    • Profile picture of the author Matt Morgan
      Originally Posted by twistedpixel View Post

      I've had Warrior For Hire's not deliver a few times this year claiming they were ill, then extending the delivery date multiple times - until I requested a PayPal refund right before the 45-day cutoff.

      It would be fine if they told me they were sick before I asked, but every time it was an excuse after they missed their own deadline and I inquired about progress.
      Yes, if they don't reply to you, but only respond when you message enquiring about the delay then that can get you thinking.
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      • Profile picture of the author Johnny Optimo
        happens a lot... happens more when you're not offering competitive rates. good writers will learn that they can get good money for their talent.

        helps to increase a writer's rate every now and then if they're producing good stuff
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    • Profile picture of the author Patrick
      Originally Posted by twistedpixel View Post

      I've had Warrior For Hire's not deliver a few times this year claiming they were ill, then extending the delivery date multiple times - until I requested a PayPal refund right before the 45-day cutoff.

      It would be fine if they told me they were sick before I asked, but every time it was an excuse after they missed their own deadline and I inquired about progress.
      The reason for this is HYPE..

      I posted a simple message on Warriors for Hire Section, a short brief 4 or 5 sentences, about what I do and what kind of services I provide. I am ready to show even my profiles in freelancer.com and odesk.com, both of them have excellent 10/10 reviews.

      I did not get much requests.

      I was wondering why is it so.

      So I went to that thread and saw other posts, and all I could see is HYPE. Big bold letters, promising the heaven and promising the best service and blah blah blah.

      And one tip, never give upfront to people with whom you are working for the first time ! If the coder is confident of himself, then he will never ask for an upfront.
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      • Profile picture of the author philm67
        My favorite one is: "Sorry, I haven't been able to complete your job, or even get a message to you because my PC was hit with a virus for the last few days." (Sorry, it just CANNOT happen as often as is claimed.)
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  • Profile picture of the author laurencewins
    I have numerous clients and I am proud to say that even despite spending the last 8 days in hospital, I have not let a single one down and have actually been ahead with some of them...and no, due to circumstances, I could not access the net while in there.
    So if you need a good writer, here I am.
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    Cheers, Laurence.
    Writer/Editor/Proofreader.

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  • Profile picture of the author ebusinesstutor
    I fire about 2/3 of my outsourcers within for non-performance. Important to monitor them so that you can quickly identify the ones who are not performing.

    If they become unresponsive or are late in their work, I stop sending them work.
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  • Profile picture of the author Duckyshucky
    I read in a book a while ago that you should either have a buffer of reliable outsourcers or pay them well so that they don't leave. Most of the time, the issue is really financial more than anything else.
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  • Profile picture of the author BIG Mike
    Banned
    [DELETED]
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    • Profile picture of the author robftprod
      I've heard a million excuses, and lost a lot of workers.

      I've also had really good luck with some workers.

      I've come to the conclusion that if an outsourcer gets stuck on a problem they will just stop communicating instead of asking questions. Perhaps some cultures find asking questions to be demeaning?

      My worst disaster: Hired a guy and he did amazing work. He was good for a full year. He was so good I decided to turn him into my "trainer" and have him the responsibility to build out my team. Bought computers, trained some people, rented space (electrical bills, telephone, etc.,)
      On Xmas eve I got a skype call from one of the workers saying this guy had pawned all the equipment, gone on a bender, and his wife was checking him into rehab.

      Live and learn!
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      • Profile picture of the author magiclouie
        Originally Posted by robftprod View Post

        I've heard a million excuses, and lost a lot of workers.

        I've also had really good luck with some workers.

        I've come to the conclusion that if an outsourcer gets stuck on a problem they will just stop communicating instead of asking questions. Perhaps some cultures find asking questions to be demeaning?

        My worst disaster: Hired a guy and he did amazing work. He was good for a full year. He was so good I decided to turn him into my "trainer" and have him the responsibility to build out my team. Bought computers, trained some people, rented space (electrical bills, telephone, etc.,)
        On Xmas eve I got a skype call from one of the workers saying this guy had pawned all the equipment, gone on a bender, and his wife was checking him into rehab.

        Live and learn!
        I am so sorry to hear that.

        There are just things which are out of our control and we just can do nothing except move on.

        Regarding Filipino workers, if not all, most of us are shy type. I can still remember 2 years ago when I started working online when my employer scolded me for the fist time, not with my output, but about sending her my invoice every 2 weeks as what we have agreed. I used to wait for her to tell me that I need to send my invoice, until one time she decided to end that. But she asked for an apology afterwards and explained to me

        She told me, this is business, plain and simple and I don't care what culture you have. From that moment on, I learned not to be shy when it comes to that.

        Some of us are afraid to be embarrassed with our outputs, so others prefer not to keep in touch anymore. I suggest, let them feel that you welcome questions and you even appreciate to receive some from them for clarifications. And that you are willing to help them as well.

        The bottom line is, be nice to them and expect to be treated the same way. (again, not all but I can tell you as a Filipino myself)


        Louie Tugas
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      • Profile picture of the author JamieSEO
        Originally Posted by robftprod View Post

        I've heard a million excuses, and lost a lot of workers.

        I've also had really good luck with some workers.

        I've come to the conclusion that if an outsourcer gets stuck on a problem they will just stop communicating instead of asking questions. Perhaps some cultures find asking questions to be demeaning?
        The cultural issue is usually personal embarrassment. They often feel that they should be able to do it without having to ask questions.

        My worst disaster: Hired a guy and he did amazing work. He was good for a full year. He was so good I decided to turn him into my "trainer" and have him the responsibility to build out my team. Bought computers, trained some people, rented space (electrical bills, telephone, etc.,)
        On Xmas eve I got a skype call from one of the workers saying this guy had pawned all the equipment, gone on a bender, and his wife was checking him into rehab.

        Live and learn!
        O.M.G. I thought I had some bad ones...
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      • Profile picture of the author Aaron Doud
        Originally Posted by robftprod View Post

        I've heard a million excuses, and lost a lot of workers.

        I've also had really good luck with some workers.

        I've come to the conclusion that if an outsourcer gets stuck on a problem they will just stop communicating instead of asking questions. Perhaps some cultures find asking questions to be demeaning?

        My worst disaster: Hired a guy and he did amazing work. He was good for a full year. He was so good I decided to turn him into my "trainer" and have him the responsibility to build out my team. Bought computers, trained some people, rented space (electrical bills, telephone, etc.,)
        On Xmas eve I got a skype call from one of the workers saying this guy had pawned all the equipment, gone on a bender, and his wife was checking him into rehab.

        Live and learn!
        I'd never consider building an office staff unless it was local or I had someone I trusted with my life running it. I don't think I could ever get to that point with someone I never met in person.

        I'd be afraid of something like you posted happening.
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        Aaron Doud - Sales & Success
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