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Help? How to handle the sign ups?

by TopKat22
8 replies
I'm getting a lot more signups to my list a lot faster than I expected and I'm still new at all this.

Here is my question, how do I handle all the emails and questions from people who are signing up?

So far, I'm only offering free information and don't want to spend any more money on this to hire people to help.

Should I take the site down until I figure this out?
#handle #sign #ups
  • Profile picture of the author Rick Britton
    automate!

    create an FAQs answer in your autoresponder and send that out shortly after the sign up. Look for autoresponder series, in the War Room

    great problem to have by the way.... if you want me to sign up I will give you feedback
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  • Profile picture of the author David Keith
    no, stay up later.

    i would never take down a site because its getting too many subscribers.

    i would look to add a help desk like hesk.com and see if i could put up an faq page or something to cut down on the level of support required.

    what sort of questions are you getting from these people. if they are just free subscribers, you need to be aware of how much time (capital) you are investing in these yet un-proven buyers.
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    • Profile picture of the author TopKat22
      Originally Posted by Rick Britton View Post

      automate!

      create an FAQs answer in your autoresponder and send that out shortly after the sign up. Look for autoresponder series, in the War Room

      great problem to have by the way.... if you want me to sign up I will give you feedback
      Duh! Very good idea. I should've thought of that myself. I really just did not expect this much so soon since I've been working on all this stuff for so many months now. The sign up is below. Would you please give me any feedback by private message? I'm still new and not a web site designer or anything.

      Originally Posted by owslaw123 View Post

      no, stay up later.

      i would never take down a site because its getting too many subscribers.

      i would look to add a help desk like hesk.com and see if i could put up an faq page or something to cut down on the level of support required.

      what sort of questions are you getting from these people. if they are just free subscribers, you need to be aware of how much time (capital) you are investing in these yet un-proven buyers.
      another good suggestion. Is hesk.com free?
      The questions are pretty detailed and would take a lot of time to cover for free. I think I'll go with the FAQ.
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  • Profile picture of the author Charlotte Jay
    I love the FAQ idea rather than getting a helpdesk, especially since you are just starting out on your journey. It's great you are getting a ton of signups. Well done!
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  • Profile picture of the author Peter Gehr
    Join Aweber.com, watch the instruction videos, and automate this process.
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    • Profile picture of the author TopKat22
      Originally Posted by Charlotte Jay View Post

      I love the FAQ idea rather than getting a helpdesk, especially since you are just starting out on your journey. It's great you are getting a ton of signups. Well done!
      Yes, I think I can do the FAQ page rather simply. Thanks.

      Originally Posted by Peter Gehr View Post

      Join Aweber.com, watch the instruction videos, and automate this process.
      Yes, I'm on aweber. But I'm getting more questions about the free instructions.
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      44 days in and we broke the $10K a month recurring bench mark.

      Guaranteed 60% Opt In Rate Traffic-Real People-Fresh Today-High Quality Biz Opp traffic![/URL]
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