Just 10 Countries = 88.7% of ALL Sales! (Based On 10 YEARS of Data!)
Not sure if this will be of interest or use to anyone in particular (especially since I don't disclose some additional information to more narrowly-define things) but, having looked at almost 10 years of data, I discovered that, of the 111 countries/territories where people have bought (non-IM) online products from me, just 10 countries accounted for 88.7% of all sales.
Some probably aren't that surprising, but I think some definitely will be. They are:
- 1. United States @ 52.5%: Not really that big a surprise; the product in question is directed at the US market, and the US is also the most populated of the (predominantly) English-speaking countries anyway.
- 2. United Kingdom @ 11.7%: Again, not that surprising. The UK is the second most-populated English-speaking country, and British people's willingness to buy stuff online is comparable to that of Americans.
- 3. Australia @ 9.9%: This kinda surprised me, given that Australia's population is only one-third that of the UK, but the level of purchases by Aussies is definitely NOT correspondingly lower! Also, despite accounting for nearly 10% of all sales, the Aussies actually made up a substantially lower % of site visitors.
- 4. Canada @ 6%: While I'm not surprised to see Canada on the list, it's worth noting that the population of Canada is 50% higher than Australia, but the level of purchasing (assuming I'm calculating it right ) was actually 65% lower.
- 5. South Africa @ 2.2%: This was very surprising since English is only spoken by about 8% of the South African population. However, with a population of over 50 million people, I guess that amount to a goodly number of people.
- 6. Singapore @ 1.5%: The presence of Singapore was also surprising, but probably shouldn't have been. English is an official language in Singapore; more than 80% of Singaporeans speak it as a first or second language. Also, Singapore only has 5 million people, so having it feature on a list with countries that have between 10-60 times that many people is also noteworthy (as it is with New Zealand, Ireland, and the UAE below).
- 7. New Zealand @ 1.4%: Not that surprising to see NZ here though, despite being a English-speaking country, it's often forgotten about when people are targeting English-speaking buyers (or worse, they get lumped in with the Aussies. Grrr).
- 8. Ireland @ 1.30%: Another oft-forgotten English-speaking country (or worse, one that gets lumped in with the UK. Double grrr ). However, here's the thing about Ireland: simialar to (though not as dramatic as) the Aussies, the ratio of Irish site visitors to Irish buyers was remarkable. With a population of only 4.5 million, I, for one, am impressed (and not just because I'm biased anyway).
- 9. Philippines @ 1.2%: I can't quite articulate why but, personally, I was astonished to find the Phillipines on the list. I shouldn't be since English is an official language there, but I still am anyway. Alas, the Phillipines is also one of the countries where refund rates have been highest (by quite a bit).
- 10. United Arab Emirates @ 1%: This one astonished the bejesus out of me. I have no idea why the UAE in particular would feature in the top ten. Perhaps it has to do with a large English-speaking ex-pat population. Perhaps there's some other reason. But there it is anyway.
Well, as I mentioned above, I probably haven't given enough background information for anyone to draw definite conclusions, but I feel safe enough to say the following:
- Keep targeting the "big 3" that most people target anyway (The US, Canada, and the UK).
- Pay MUCH closer attention to Australia than you might have done in the past. (I know I will be doing so in future!)
- Don't neglect the smaller English-speaking countries. They buy online too, and often convert much better than the larger countries. And the fact that most people do ignore them means there's that much less competition for you.
Tommy.
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