"Live chat" software for multiple sites?

13 years ago

Website tool box websitetoolbox.com has a nice one for about $6 a month. Right now I'm experimenting with Premium shopping cart's system. It also looks pretty good.

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Everest Hosting

13 years ago

Originally Posted by resellcells

I'd like a live chat feature for some of my sites to offer support but I don't want to have multiple clients, 1 per site, I'd rather have everything sort of aggregated and simplistic. Also these sites are through Wordpress if that changes anything. What do you use, any suggestions? Thanks!

LiveChat is pretty solid -- and, from what I understand, the WordPress plugin version of it is quite good. However, it is not free (which is something you did not specify in your OP). Well worth the price though.

However, if you are looking for the ultimate option (ie., most feature, albeit high price), you can check out Live Help Messenger. It is what we use for our hosting customers and it is second to none.

Hope that helps.

I would post the links, but my post count is working against me here. Simply Google the names and they'll pop up for you.

Thanks

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Ross Cohen

13 years ago

Thanks for the help. Am I able to have the live chat "button" for users to click on all the sites, then to kind of have 1 client to receive these messages in (if that makes sense)?

Thanks
1 reply

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Suthan M

13 years ago

Originally Posted by resellcells

Thanks for the help. Am I able to have the live chat "button" for users to click on all the sites, then to kind of have 1 client to receive these messages in (if that makes sense)?

Kayako can do what you are looking for pretty well

I used to use that at my office before i moved to Mac... and that is where my problem started..

Anyone know off good Live Help script that has a Mac client? Most peeps in my office are using Mac, and its hard for us to use an XP to handle clients

.

I found one at providesupport.com and Live Chat, Chat Software, Live Chat Software, Website Live Chat | WebsiteAlive but prefer a hosted (more secure data for us) and one time payment solution? Anyone know any?

Thanks

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Ross Cohen

13 years ago

Kayako looks nice, isn't integrated with Wordpress though.

LiveChat I downloaded but am getting a white box for the livechat when I installed it, put the widget in, and clicked it... no chat comes up, just an empty white box. Will resolve that tomorrow with their support.

Thanks

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Ajay Tiwari

13 years ago

Hi there there is an open source feature rich Live Chat tool it is open source and free..

Just visit Comm100.com/livechat

I have no idea regarding whether you can integrate it with wordpress or not.. but you can give it a try.. you won't loose anything as it is free.

Thanks

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colzbalz

Banned 13 years ago

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krnekdo 13 years ago

We are currently using Livezilla chat and since a few weeks ago also Zopim. Both are free, only Zopim has a few restrictions for the free option.

I have to say that Zopim is easier to install since Livezilla needs a database and client software is on your computer while with Zopim you get an online dashboard to use... I hope this helps
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Ross Cohen

13 years ago

Zopim is great!! Thanks so much!

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Justin Says

13 years ago

I absolutely love Zopim. I use it across 5 of my sites and it is definitely a way to increase conversions, but make sure to be productive while using it.

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masterjere 12 years ago

Do you have to install different code on all of your sites and use different "Dashboards" to maintain all of them? Or can you just add the "same code" from one account creation, and manage all the sites on one dashboard? Follow what I mean?

Thanks for the help!

Jeremiah
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