I notice that all my competitors in my niche have phone numbers. I've been avoiding it due to my rough english and nerves on the phone. But I want to change this
I need a call service that can
- answer basic customer questions from a script
- take orders and refunds (they can email them to me for processing
Why not just hire a filipino? Because my order volume is very low and I can't pay my own person for a work shift; it wouldn't make sense. I need to pay per minute (or month, but per minute is ideal). As soon as I hit a decent volume of sales I can hire a full time person.
What good companies can you recommend?
Thanks for your help!