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Question about Aweber

by onegoodman
8 replies
hi warriors,

I have a question for warriors who are familiar with Aweber, I signed up yesterday after reading a post on here about it.

I used to email my members through the website, but since the website templates for emails is weak, they looks more of a spam than an email (the spaces between lines are missed up).

Now I signed up to Aweber to avoid this problem, I noticed one issue, the Aweber is sending email for each member I add to confirm subscription ? for old members in my website, if they receive such an email, it sounds even more suspicious, Why would some one confirm subscription on a list he is suppose to be part of it.

Is there a way to avoid sending the confirmation email ? I tried to reach the online support but couldn't reach them.

From what I read on Aweber, these confirmation emails are a must ?

If I can't avoid the confirmation email, should I just go with it (I am concerned some of my subscribers assume that I sold their information or they are getting spammed through my website) ? or should I cancel my account with Aweber, and find another company where this is not a problem ?
#aweber #question
  • Profile picture of the author SandyDuPlessis
    You are not obliged to request confirmation emails. You can choose to not use them with Aweber.
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by SandyDuPlessis View Post

      You are not obliged to request confirmation emails. You can choose to not use them with Aweber.
      Not for an imported list, Sandy, surely?

      Originally Posted by onegoodman View Post

      I noticed one issue, the Aweber is sending email for each member I add to confirm subscription ?
      For each member you add, yes.

      These are "imported subscribers" and will have to re-confirm.

      Originally Posted by onegoodman View Post

      for old members in my website, if they receive such an email, it sounds even more suspicious, Why would some one confirm subscription on a list he is suppose to be part of it.

      Is there a way to avoid sending the confirmation email ?
      Aweber is not going to let you import people from an exisiting list without their reconfirming their subscriptions. Look at it from the perspective of all their other clients: if they allowed you to do that, you could import any old list you'd bought, and use the service to spam them. (I know that's not what you're doing, but others would!). And then what would happen? ISP's would stop delivering Aweber email to their clients, and the service Aweber provides to all their other members wouldn't be a reliable one any more.

      Originally Posted by onegoodman View Post

      From what I read on Aweber, these confirmation emails are a must ?
      You can discuss it with them, but I think you'll find the answer's "yes". What you may be able to do is re-write the standard confirmation-request email yourself, to make it easier for your subscribers to understand what's happening and why.

      I know it's irritating, but there are very good reasons for it.

      This is one of the reasons why it's so helpful for people to use Aweber (or GetResponse, or whatever) from the start, because "moving lists", for good and understandable reasons, can be a nightmare.

      Originally Posted by onegoodman View Post

      should I cancel my account with Aweber, and find another company where this is not a problem ?
      If that isn't a problem, somewhere else, then the deliverability of emails from the "somewhere else" must be the problem, instead, if you think about it?
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      • Profile picture of the author DaveWildash
        I think it's a question of how you present the move to your list.

        I once had a list that I wanted to move over to Aweber. I set up the Aweber account then sent out an email via my old method that included the following:

        'Within the next week you'll receive a request from me to confirm your subscription to XXXXX. If you wish to continue receiving my tips and resource recommendations (and I sincerely hope you do!) just click on the confirmation link when the email arrives.
        I am doing this to reduce the incidence of spam and to ensure I have your permission to send you my emails.
        You will receive the confirmation link via email soon.'

        In the Aweber message I apologised for the inconvenience but reminded them that I was doing this to reduce spam and ensure I had their permission to send them messages.

        I lost a very small percentage of my list in the changeover.
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  • Profile picture of the author onegoodman
    Thank for your reply,

    I tried to do that but each time I try to add a new subscriber, he still receive a confirmation email. I searched their FAQ, and according to them popular email like gmail, hotmail, ... must receive the confirmation email.
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  • Profile picture of the author Mauricio Lopez
    A conformation email is important for several reasons:

    1.) It confirms the email is real
    2.) It confirms the person genuinely wants to be added to your list and recieve your free gift (ebook - video's - newsletter - etc.)
    3.) Improve deliverability
    4.) Brand and identity
    5.) Professionalism
    6.) Contact
    7.) Protection

    I think you should reconsider keeping the conformation email...
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  • Profile picture of the author MaxReferrals
    Keep the confirmation message, but write it in a way that
    will induce people to click and confirm. For example,
    offer them a bonus on the other side after they confirm
    their opt-in, etc.
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  • Profile picture of the author onegoodman
    Thanks guys for your reply.

    I actually could reach their support today, they told me it is a must but they do have exceptions.

    Mauricio I am considering it but my concern first I am new with aweber, and i am trying to be careful.

    One wrong email may upset half of your list would be an issue. I am trying to think big, if I am a member at a website like Amazon or eBay, would I ever expect such an email from them and if they send me an email will I be consider that the email is a spam. After all it take a click to get in trouble.

    Alexa thanks for your reply, I do agree they have good reasons and I am shocked how good Aweber trying to play by the rules.

    I did contact them today, they told me we have exception and I filled a form, if my website is applicable, I will be able to import my list with no confirmation email.

    Max, as a manner of fact this what I was considering in case I was forced to go with the confirmation email , I guess for a special offer people would be okay with that, but the services I am offered at a fixed price and at a low price, so even if I offer 10% off, the amount will not be much attractive.

    Thanks for all of your replies, Hopefully they consider my website an exception since I am using my list for website news letter of existing members.

    Otherwise, I will go ahead with the confirmation email.
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by onegoodman View Post

      Alexa thanks for your reply, I do agree they have good reasons and I am shocked how good Aweber trying to play by the rules.

      I did contact them today, they told me we have exception and I filled a form, if my website is applicable, I will be able to import my list with no confirmation email.
      Good ... this is your best chance, if you can satisfy them that the people are genuinely opted-in and confirmed and above-board and kosher and legitimate. If they really do offer you that, I would definitely accept it and don't send existing subscribers the confirmation, because this may make a big difference to the number you lose.

      Whether you choose to use single opt-in or confirmed opt-in for new people joining is a completely different matter, of course. Good luck!
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