by haffib
43 replies
I bought a website in flippa and the site is down and has been about for a month now
I have been trying to email the seller but it has not worked.
I have the url registrated in godaddy,but the seller is hosting the website.
So my qestion is,can i get the website back in host or can i do something to get my website back

Thanks

Haffib
#trouble
  • Profile picture of the author Will P
    If you can't reach the seller I would recommend you contact HostGator and tell them your situation; maybe they can help you resolve the issue at hand.
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  • Profile picture of the author TheInternet
    This is probably a familiar situation for the web host. Look around on their site and see if they have a policy for handling it.
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  • Profile picture of the author TopKat22
    yes, I would contact hostgator and to get the seller to contact you, in the next email tell them that you may have to contact flippa about this if they don't respond to the email.
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    • Profile picture of the author Meharis
      Originally Posted by TopKat22 View Post

      yes, I would contact hostgator and to get the seller to contact you, in the next email tell them that you may have to contact flippa about this if they don't respond to the email.
      I wonder why he didn't contact Flippa in the first place?
      Meharis
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  • Profile picture of the author arkad25
    if there's a chance to access your website resources thru FTP, most probably it will solve your problem. If not, get a new hosting like hostgator and state your problem maybe they can help you, they have a lot of tools to migrate your data from your previous hosting
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  • Profile picture of the author Golgo
    A month now?you should ask for help earlier.
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  • Profile picture of the author Kal Sallam
    Contact hostgator and the seller don't give up unless you get an answer.

    Good luck.
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  • Profile picture of the author Kal Sallam
    Contact hostgator and the seller don't give up unless you get an answer.

    Good luck.
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  • Profile picture of the author Bill Farnham
    Originally Posted by haffib View Post

    I bought a website in flippa and the site is down and has been about for a month now
    I have been trying to email the seller but it has not worked.
    I have the url registrated in godaddy,but the seller is hosting the website.
    So my qestion is,can i get the website back in host or can i do something to get my website back
    Funny, I don't see anything mentioning Hostgater...

    Silly question...do you have the domain name on GoDaddy pointed at the right servers?

    ~Bill
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    • Profile picture of the author Jill Carpenter
      Originally Posted by Bill Farnham View Post

      Funny, I don't see anything mentioning Hostgater...

      Silly question...do you have the domain name on GoDaddy pointed at the right servers?

      ~Bill
      Thank goodness, If I'm going loony it is nice to know I have some good company.

      I'm not sure what hostgater has to do with the price of tea in china.
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      • Profile picture of the author TheInternet
        Originally Posted by Jill Carpenter View Post

        Thank goodness, If I'm going loony it is nice to know I have some good company.

        I'm not sure what hostgater has to do with the price of tea in china.
        My guess is that one well-meaning person misread and saw Hostgator, then every following post saw that and assumed it was Hostgator. I see snowballs like that in political threads on other forums where a misunderstanding can carry on for pages.
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        • Profile picture of the author rosetrees
          Originally Posted by TheInternet View Post

          My guess is that one well-meaning person misread and saw Hostgator, then every following post saw that and assumed it was Hostgator. I see snowballs like that in political threads on other forums where a misunderstanding can carry on for pages.
          I don't think misreading has much to do with it. Sadly there are a lot of members here, often with lower post counts, who come here to post 2/3 line posts. They rarely bother to read the original post.

          I guess their intention is to make themselves look "clever" by saying something "sage". In reality the opposite happens. Then the herd mentality takes over as others who post for the same reasons just follow suit.

          It happens in many threads these days. Sad.

          To the OP - you say you have control of the domain name. Check that the nameservers have been changed correctly.

          Can you tell us what you actually do see when you type in your URL. Do you get an error message? That might help with deciding what the problem is.

          Do you have ftp access to the site? If so, you might be able to copy the content to your computer, then purchase your own hosting account and re-upload.
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          • Profile picture of the author MattVit
            Originally Posted by rosetrees View Post

            I don't think misreading has much to do with it. Sadly there are a lot of members here, often with lower post counts, who come here to post 2/3 line posts. They rarely bother to read the original post.

            I guess their intention is to make themselves look "clever" by saying something "sage". In reality the opposite happens. Then the herd mentality takes over as others who post for the same reasons just follow suit.

            It happens in many threads these days. Sad.

            ...
            You summed up that phenomena really well. It's annoying, they post for their post count rather than to contribute anything worthwhile.
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            • Profile picture of the author The Boss
              Hi,

              When you type your URL what message do you normally get, if it is an error message, you might wish to seek advice/help from godaddy customer service if you cannot contact filipa. They might advise you on what action to take.

              Secondly, if there is a way you can talk to filipa on the telephone, I will advise that you do this also.

              Esther
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    • Profile picture of the author Dan C. Rinnert
      Originally Posted by Bill Farnham View Post

      Funny, I don't see anything mentioning Hostgater...
      Shh. Don't let all these people know there are other hosting services... That's a trade secret.
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      • Profile picture of the author Bill Farnham
        Originally Posted by Dan C. Rinnert View Post

        Shh. Don't let all these people know there are other hosting services... That's a trade secret.
        Dan, I'm afraid no matter how many posts are in this thread testifying that Hostgator has nothing to do with this, Hostgator will still be mentioned.

        I hope the OP is using HG otherwise he's in for one heck of a WTF moment.


        Originally Posted by Jill Carpenter View Post

        I'm not sure what hostgater has to do with the price of tea in china.
        Apparently, everything...:rolleyes:

        ~Bill
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    • Profile picture of the author art72
      Originally Posted by Bill Farnham View Post

      Funny, I don't see anything mentioning Hostgater...

      Silly question...do you have the domain name on GoDaddy pointed at the right servers?

      ~Bill
      Took the words right from my mouth!

      Re-read the OP (3x) thinking I missing something there...

      -Art
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  • Profile picture of the author CherylJ
    I would be inclined to purchase a 'baby package' from hostgator for $9.95 a month then go to godaddy and point my nameservers to hostgator and after roughly 24hrs you should be able to access your site I think.
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  • Profile picture of the author Terry Hatfield
    If for some reason you can't get in touch with the seller or contact Hostgator like others have said one thing you could try is go to The Wayback Machine site and try and download it from there.

    Here is the url for the wayback machine:

    Internet Archive: Wayback Machine

    Just enter your sites url and see if there is a recent archive of your site. If you find it you can go into each page and do a file save page as on it to save it to your hard drive. Then just reup it to your new host.
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    • Profile picture of the author gjd6599
      I agree with contacting Hostgator. They are usually very helpful. If that does not work, I would check with flippa, and see if they have contact info on the seller, that you do not. They may also help you.
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  • Profile picture of the author Evan-M
    why not contact flippa. If contacting the selling hasn't worked. Not really sure why so may suggested to contact hostgator , they are a third party in this situation.

    also try vising the way back machine with the domain. you may be able to recover some of the site using there site ( unless its a dynamic site like wordpress)

    hard to help thoe without more information.
    do you have ftp?
    do you already have the files?
    did you configure your mx records correctly?
    what error are you getting, is it 404 or another...
    etc
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    • Profile picture of the author bobyeager
      I agree... contact Flippa first and discuss it with them. There is a good chance the person who sold you the site has other sites for sale and they could potentially lock him out until he rectifies the problem with you.

      Then, try to work it out with the seller from there. Your primary focus should be to try to find out where he IS hosted. It should be simple enough to do... if you had your DNS for your domain pointing to his server, that would more than likely tell you where it was hosted.

      Also, keep in mind, many people don't check emails. Try to contact the seller through Flippa or allow Flippa to do it on your behalf.

      In the future, when you buy a site... YOU have the site transferred to YOUR hosting account. Never allow anyone to control your assets or Internet real estate.
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  • Profile picture of the author John Romaine
    Originally Posted by haffib View Post

    I bought a website in flippa and the site is down and has been about for a month now
    The site has been down for a MONTH?????

    Originally Posted by haffib View Post

    I have been trying to email the seller but it has not worked.
    Did you use a binding contract, that stipulated the changeover agreement, and assistance clause????

    Originally Posted by haffib View Post

    I have the url registrated in godaddy,but the seller is hosting the website.
    This is a TERRIBLE idea.

    Never EVER do this. Once you buy the site, you should have TOTAL ownership.

    Originally Posted by haffib View Post

    So my qestion is,can i get the website back in host or can i do something to get my website back
    Id say, at a *guess*, that the previous owner may have simply deleted the files at his end, thinking you're all setup at your end. Your DNS entries may still be pointing to this location.

    Then again, I could be completely wrong.....because It's almost impossible to give you the right advice, when you havent given us much idea of whats going on.

    Do you have a hosting account at all?

    BTW - I doubt flippa will want to get involved. They provide a service to accommodate the buying and selling of websites, not conflict resolution.
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  • Profile picture of the author sbucciarel
    Banned
    If the seller is hosting the site, did you change the nameservers in Godaddy so that it is not pointing to the seller's hosting? If you did, that would be the problem.

    Did you get the files for the site after purchase? If so, should be easy to get it up and running on your own hosting if that's what you want.
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  • Profile picture of the author TheInternet
    I think I found the flippa page (Googled the OP's user name + flippa looking for more info). The seller is suspended, so this is probably not an isolated incident.
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    • Profile picture of the author athenistic
      Originally Posted by TheInternet View Post

      I think I found the flippa page (Googled the OP's user name + flippa looking for more info). The seller is suspended, so this is probably not an isolated incident.
      Awww.. That's crappy. The seller probably kicks puppies in his spare time too.

      For the sake of the OP, I hope this ends on a positive note.
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    • Profile picture of the author RySpencer
      Originally Posted by TheInternet View Post

      I think I found the flippa page (Googled the OP's user name + flippa looking for more info). The seller is suspended, so this is probably not an isolated incident.
      If this is truly the case, I think that you got scammed.

      I would still open a dispute with Flippa. They may be able to give your more information about the seller that they collected when he signed up for the account.

      How did you pay for the site?
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    • Profile picture of the author sbucciarel
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      Originally Posted by TheInternet View Post

      I think I found the flippa page (Googled the OP's user name + flippa looking for more info). The seller is suspended, so this is probably not an isolated incident.
      What a scam artist. If you look at his stats, he sold that site 3 times before being suspended. The site has very little indexed in Google. I hate to hear things like this. How do people like that live with themselves?
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      • Profile picture of the author salegurus
        Originally Posted by sbucciarel View Post

        What a scam artist. If you look at his stats, he sold that site 3 times before being suspended. The site has very little indexed in Google. I hate to hear things like this. How do people like that live with themselves?
        World is full of scumbags who have no compunction to steal other peoples hard earned money and then laugh about it.

        I have never done business on Flippa but reading some of the threads here on WF it seems like a scammers paradise...
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  • Profile picture of the author John Romaine
    I found the seller on Facebook.

    Posted photos of himself smiling on a beach with his wife.

    What a scumbag.
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    • Profile picture of the author haffib
      Thanks all for the information

      Iwill be more carefull in the next time

      Thanks
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  • Profile picture of the author John Romaine
    I cant understand how the same site was sold 3 times by the same seller, and it wasnt picked up by flippa staff?
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    • Profile picture of the author salegurus
      Originally Posted by ramone_johnny View Post

      I cant understand how the same site was sold 3 times by the same seller, and it wasnt picked up by flippa staff?
      I'm with you on that one, seems very unorganized...
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    • Profile picture of the author sbucciarel
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      Originally Posted by ramone_johnny View Post

      I cant understand how the same site was sold 3 times by the same seller, and it wasnt picked up by flippa staff?
      A lot of times you get non-paying bidders, so you can relist a site in Flippa as many times as you want to. There really isn't any supervision of listings on Flippa, unless people report the auction. Often by the time it is reported and they've responded back to you, the auction is over and sold.
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  • Profile picture of the author dagaul101
    You can contact the mods at Flippa to see if they can contact the seller
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  • Profile picture of the author TheInternet
    I would have a hard time doing a deal like that (unless I knew the seller) without splitting payment. Partial payment, then the domain and hosting account, then the rest of the money.

    At least you've learned an important lesson about checking seller history.
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    • Profile picture of the author Daniel Evans
      These kind of stories given kill all confidence I have with Flippa. Seems like many have found bad apples!

      Hopefully you'l get it sorted. Having a website be down for a month is simply unacceptable. I always ensure I'm in full control hosting myself.
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  • Profile picture of the author redfieryheart
    You mean to say that the seller didn't give you all the details and files in it after the sale? This is not the usual process. I am glad that when I sold my site, both parties help each other until the seller confirmed that all is well and running. That's the only time I relaxed a little.
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  • Profile picture of the author art72
    I hate reading about issues like this, as a shares a similar 'motive' as all the junk products promising X,Y, or Z. The impact has a greater effect on the entire industry, and causes more work for the legit businesses out there.

    Understandably, Flippa sees a lot of volume, so the only real advice one could really give the OP, aside from what has already been stated above would be to research carefully before you purchase.

    While, I hope the site was inexpensive, I'd be willing to bet from this point forward the OP will transfer the files and the hosting next time. So as bad as it might appear, some lessons are learned the hard way. Hence, getting 'burned' can often be a real eye-opener... and that still doesn't justify the scumbags who ruin it for those with good intentions.

    sbucciarel, I've learned a great deal about Flippa just reading through your site, and BTW the FREE eBook link in your sig returns a 404 error on your site.

    Stories like this make me hesitant to buy/sell at Flippa until I've conducted enough research. Sadly, these days with all the scum out there, sometimes it's hard to tell the difference.

    All the Best,

    Art
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  • Profile picture of the author Barry Unruh
    Before we throw stones at Flippa you might want to actually find the listings like TheInternet did and look at all three.

    You will notice at the top of the last two listings Flippa's yellow warning sign stating 1 and 2. If you hover over those it tells you the site was previously listed. By clicking on the yellow warning sign it takes you to the original listing.

    The message could be bolder, it could be spelled out clearer, but at least Flippa was providing a warning, it was just missed.

    That listing directly states the seller would be providing 1 year of free hosting for the winner, so in some ways the first issue is not shocking.

    The one thing I'm really curious about is this...Haffib, do you own the domain name now?

    If not, you could contact the registrar of the domain name and file a complaint. In this case it appears the registrar is Name.com, assuming we are looking at the right domain.

    If you do own the domain, get it pointed to your own hosting and start rebuilding...it appears it was using the Belesermo Magazine Theme in the past on WordPress.

    Archive.org does not show any historical data for the site except a nice Apache Control Panel screen.

    Last note...If you do own the domain name, GET BUSY HAFFIB, according to MajesticSEO the site has over 13,000 backlinks. You have the potential to get the site ranked quickly again if you do not let it stagnate.
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  • Profile picture of the author Supernoob
    You can use Google Archive and then simply move the domain to your own hosting and change the nameservers, then you'll have to rebuild each page one by one.
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  • Profile picture of the author yamphy
    I have had this happen before and my solution is to get the site transferred to your own hosting service that way you are in control.
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