www vs. non-www for branding, etc (not relating to SEO)?

6 replies
I know the debate regarding using "www." in a URL when it comes to SEO. That's all fine and dandy. I'm not too concerned with that.

What I'm thinking about is the use of "www" in terms of website branding and what is considered correct.

Technically, the use of www is redundant. It's a relic of times long since past, where the "www" would signify a webserver. There is no need at all to use it in domains these days, although a lot of sites still use it as the primary URL and redirect non-www traffic to it.

I can't think of many major sites that use the non-www URL as the main one. Twitter is the only one I can think of off-hand. I looked through the Alexa top sites, and virtually every one but Twitter uses www.website.com as the canonical URL. I guess this has a lot to do with the fact that many of the biggest websites date back to the time when "www" was standard, but still, almost all new websites still use www.

What's the opinion on the use (or non use) of www for branding purposes? Even though it's outdated and redundant, do you think people still expect to see it there? I'm a proponent of getting rid of redundant and obsolete practices when it comes to computers/internet, but even I think it somehow looks wrong to not see a "www" in front of a domain. It somehow looks naked, or wrong.

On the other hand, it needlessly makes the url 4 characters longer, and is completely redundant.

Do you think a lack of www has an effect on visitors? Maybe they expect to see it there, and are somehow turned off or alarmed by it not being there? Also, while not really related to SEO, I wonder if it has an effect on clickthrough in search engines.

I think this is an interesting topic that I haven't seen discussed here. Lots of discussion about its effect on SEO, but not the effect on visitors, etc.
#branding #nonwww #relating #seo #www
  • Profile picture of the author lotsofsnow
    The use of "www." makes sense in radio ads. All other forms of advertising or branding are usually done without it.
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    • Profile picture of the author David Neale
      I dropped the "www" on all of my, and my client sites a few years ago. Redundant and really quite silly.
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      David Neale

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      • Profile picture of the author ExRat
        Hi Matt,

        Without wanting to sound unnecessarily dismissive, I think that you're over-thinking it.

        I honestly don't think it's worth worrying about, unless you're paid six figures a year to split test these things because your websites bring in millions.

        And if you are, then split test it rather than seeking opinions from people here.

        For the average IMer, I would suggest that there are more important things to be concerned about.

        Again, I don't mean to sound blunt or rude - i'm just getting straight to the point and don't want to dress it up with unnecessary niceties.
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        Roger Davis

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  • Profile picture of the author Elion Makkink
    I would leave them in, but like ExRat is saying, it really doesn't matter that much
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  • Profile picture of the author UMS
    Must admit that I never really noticed that sites like Apple, Google, Flickr, Facebook etc all redirect to www

    One possible reason I can think of (besides being historical) is that a lot of software will detect an address that starts with www and automatically create the appropriate hyperlink.

    Eg:

    example.com (email clients, Word Processors, forum software ignore this)

    and

    www.example.com (whereas the www version gets a hyperlink)
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    • Profile picture of the author Matt Ward
      Originally Posted by UMS View Post

      Must admit that I never really noticed that sites like Apple, Google, Flickr, Facebook etc all redirect to www

      One possible reason I can think of (besides being historical) is that a lot of software will detect an address that starts with www and automatically create the appropriate hyperlink.

      Eg:

      example.com (email clients, Word Processors, forum software ignore this)

      and

      www.example.com (whereas the www version gets a hyperlink)
      That is actually a very, very good point. An example of that would be this very forum: typing a url with www with automatically be hyperlinked. Not the case without it.
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