Clickbank charging me to send another check?

Has anyone ever experienced this with clickbank? My last check never came in the mail, and when I contacted their support they claim they have to deduct $20 for a cancellation fee before they can issue me another check?

How is this my fault? Here is the conversation with them:

ME:

I am writing in regards to the last paycheck that was supposedly mailed to me on
sept. 28th. I have not received this check in the mail yet and wanted to ensure
that there is nothing preventing me from receiving this check.

Thank you for your help
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THEM:

Hello,Thank you for your inquiry! We can reissue this payment if you?d like.Be advised that our bank charges us a $20 stop payment charge and this isdeducted when the reissue is processed. Once you confirm you?d like thiscompleted, the amount will be credited to your ClickBank account and includedwith your next payment from your ClickBank account. In this instance, youraccount will pay out with the next available pay period regardless of yourselected payment threshold amount.Please let us know how you like to proceed.Kind regards,ClickBank Accounting----------
ME

I want to make sure I am understanding this correctly...Since I did not receive my check in the mail for the money I have madeClickbank, I am getting deducted $20 to have this problem which is in no way myfault resolved?I am hoping this is a misunderstanding on my part, because there is nojustification for charging me (your customer) for failing to deliver acheck.Please help clarify this for me. Thank you
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THEM

Once we postmark the check and deliver it to the post office we have no controlover whether or not the check reaches you. It is then is the hands of the postalservice. We are unable to track a specific piece of mail. If any mail is everreturned to us as undeliverable, we make every effort to contact the accountholder to confirm what address the check should be sent to and resend it at ourcost. However, when a check is not in our possession, we must complete a stop paymentwith our bank. Our bank charge us the $20. This amount, and no additional charge,is subtracted from the total when we reissue the check to cover the cost of thestop payment request. The reissue process and fee are stated in our paycheckpolicy. I encourage you to review our full policy at the following: http://www.clickbank.com/accounting.htmlPlease let me know if you have any further questions or concerns. Thank You,
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This just does not seem right...