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How to refund from Clickbank?

by kengperapol
10 replies
I've bought a WSO software that has 60 days money back guaranteed from Clickbank but I don't please with it. After a month, I ask for refund but the vendor seem really don't want to refund but I want my money back because I have no use of this software at all. This is the 2nd day after I request for refund but I still don't get my money back. Is this normal?
#clickbank #refund
  • Profile picture of the author Darla Christensen
    Banned
    [DELETED]
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    • Profile picture of the author xohaibx
      It's really not that of a big deal getting a refund from Clickbank, as long as you're on time.

      Here's what to do...
      • Have you got the original product receipt sent by Clickbank saved in your inbox? Find it first.
      • Go to the product support page, the link to which can be found in the "customer service" section of your receipt.
      • Hit the 'Get Support' icon on the page.
      • Pick your support type request. Make sure you pick 'Refund' and not 'Cancel'.
      • Give them an honest reason for the refund. It'll not only make things clear, but it'll also send a strong message to the product vendor as to how he can improve his product.
      • Be patient in your approach - Clickbank refunds are not processed right away. They may take time, like a few days. But sometimes you get through the process in as little as 24 hours.
      - Mustafa
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      • Profile picture of the author kengperapol
        Originally Posted by Mustafa Khundmiri View Post

        It's really not that of a big deal getting a refund from Clickbank, as long as you're on time.

        Here's what to do...
        • Have you got the original product receipt sent by Clickbank saved in your inbox? Find it first.
        • Go to the product support page, the link to which can be found in the "customer service" section of your receipt.
        • Hit the 'Get Support' icon on the page.
        • Pick your support type request. Make sure you pick 'Refund' and not 'Cancel'.
        • Give them an honest reason for the refund. It'll not only make things clear, but it'll also send a strong message to the product vendor as to how he can improve his product.
        • Be patient in your approach - Clickbank refunds are not processed right away. They may take time, like a few days. But sometimes you get through the process in as little as 24 hours.
        - Mustafa
        Thank you, I'll wait for few days. But what if after 2 days, I still don't get my refund?
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  • Profile picture of the author feliciayapsl
    When you purchase a product from Clickbank, they usually send you an email of confirmation of the purchase. You can follow the link in the email for refund.
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  • Profile picture of the author kengperapol
    When I ask for refund, I have to argue with th vendor. He said he would give me the refund if I really want to but he tell me to consider again. But I said "Please refund". But he doesn't answer and over 24 hours pass and I still don't get my refund. How to solve this?
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  • Profile picture of the author John Romaine
    Dude, have you asked at Clickbank, or at least read their refund terms?????
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    • Profile picture of the author kengperapol
      Originally Posted by ramone_johnny View Post

      Dude, have you asked at Clickbank, or at least read their refund terms?????
      I've read the refund policy and I've found that I can get my refund. I've asked for refund at clickbank but I just don't get my refund( for now). It seems like a loop. I asked for refund. Then, the vendor ask why? and I answer him. And I ask for refund again. then, he asked why? again. I don't know how long would it takes to get my money back.
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  • Profile picture of the author onlinebizgiant


    1. First of all find your Clickbank receipt from your email with the subject line “Clickbank Payment Notification”

    2. Then, look for a heading namely “CUSTOMER SERVICE” along with a link underneath to it, click on it, it will lead you to product support page.

    3. You will not find refund request there, click on Get Support icon.

    4. Select your support request type as refund.

    That's it. Best of luck
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  • Profile picture of the author arkad25
    Normally, it will automatically send it to your paypal after the refund is being process. Probably it takes 30-60 days.
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  • Profile picture of the author Frank Ayres
    has to be asked why did it take you a month to realise that you didn't want this software?
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    • Profile picture of the author Kay King
      It takes a few days for clickbank to process refunds - have some patience.

      The seller will not refund a CB item because too many scam buyers try to get two refunds for one sale. They contact the buyer and clickbank, too.

      You asked how - you have an answer. Now wait for the refund. The refund will be made using the same method you used for payment.
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