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Holy crap my servers are under attack!

by Avery Berman
12 replies
Hey Warriors,

So my server has been under attack for the past day and all my traffic is being wasted. I cannot make sales, I cannot collect opt-ins and my members cannot get to the material.

Does anyone know how I can perhaps setup a temporary backup? Is there anything I can do to save my traffic?

I use Hostmonster and their support says it may not be fixed for as long as another few days...
#attack #crap #holy #servers
  • Profile picture of the author mmurtha
    Hi Avery,

    Sorry to hear that your servers are under attack.

    But if you cannot get your hosting support to help you at a moment of crisis, I'd move to a different host ...and pronto!

    Do you have a current backup of the site (s)?

    If so, you could upload the backup, and change your password to a very long difficult one with letters, #'s and symbols. This may or may not solve the attack, but it is possible to slow them down until your present host helps you resolve the issue.

    If you don't have a recent backup and they got into your database, I'm afraid there isn't much you can do other than change your password at the moment. BUT I don't think that's going to solve your problem.

    In the meantime though, if it were me, I'd move to another hosting company.

    If your customers value your service/product/site/you, your traffic will be back sooner than you think.

    Hope this helps ...


    Mary
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    • Profile picture of the author Eric Lorence
      Hosts usually can't do much about dDOS attacks (if that's what it is)

      But they usually are under control in a few hours, if your host is saying a couple of days, there may be more to the problem.
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  • Profile picture of the author Avery Berman
    Yeah it was a DDoS attack... thankfully, I just checked and after a little longer than 24 hours I'm back up... thank god.

    Thanks for the info guys... makes me think twice about hosting security.
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  • Profile picture of the author Sean Hoffman
    If you ever need some help just send me a PM.
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  • Profile picture of the author Sleaklight
    To block a DDOS attack all you need is a good firewall. We were frequent victims of DDOS attacks and buying a netgear firewall solved our problem. We still get notices when something such happens but it is prevented and my server continues live. You should try a different host with some kind of firewall or protection for its customers.
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  • Profile picture of the author SurviveUnemployment
    Watch projecthoneypot.org and your logs, and ban the bots. Usually they'll come from a specific range so you just ban all IPs in that range. That's what I do, and it seems to work.
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  • Profile picture of the author innocent07
    Banned
    Originally Posted by Avery Berman View Post

    Hey Warriors,

    So my server has been under attack for the past day and all my traffic is being wasted. I cannot make sales, I cannot collect opt-ins and my members cannot get to the material.

    Does anyone know how I can perhaps setup a temporary backup? Is there anything I can do to save my traffic?

    I use Hostmonster and their support says it may not be fixed for as long as another few days...

    What do you mean by 'under attack' ?

    are hackers attacking it? or the hosting account is slow at loading your pages? or anything else?
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  • Profile picture of the author cjdcool
    It sounds terrible, never happen to me
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    • Profile picture of the author Kate Davies
      Hi folks

      what exactly is a dDos attack?

      I'm asking because I have been informed by my engineers that one of my videoconferencing servers is under attack, to the extent that everything has slowed down to a virtually halt. I'm waiting for a report with more details, but having seen this post I wondered if its the same thing.

      If so, I guess I will need to know more about our setup.

      I kind of assumed that when you went to a professional and reputable hosting company for a dedicated server, then you also got the right kind of protection built in. Looks like I might have been wrong.

      Thanks

      Kate
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      • Profile picture of the author Steven Fullman
        Originally Posted by digileaf View Post

        Hi folks

        what exactly is a dDos attack?

        Kate
        Hi Kate,

        It's a Distributed Denial of Service attack.

        What normally happens is this:

        1. A bad guy lures naive internet users to install some malware.
        2. The infected computers (in some cases many 10s of thousands of them) sit and wait for their "orders"...they normally connect to anonymous IRC channels periodically
        3. The order comes in..."Go visit www.somewebsite.com"
        4. The infected computers flood the website with requests all at the same time
        5. The servers can't handle the load, and the site(s) go down.

        Steve
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  • Profile picture of the author Puusep
    What you could do is try to redirect your domains for temporary time.
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    • Profile picture of the author Kate Davies
      Wow, Steve,

      thank you for that informative reply. It helps alot.

      I'm naive, I had no idea that things like that went on. There are some horrible people out there .

      Still, there's some very nice people on here .

      thanks again

      Kate
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      Local internet marketing in the UK
      Only the businesses who can be found online will succeed. Improve online visibility with www.vizzibiliti.co.uk
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