Namecheap is NOT horrible.

31 replies
I truly dislike coming here and finding a thread that bashes another company by name because someone has had one bad experience with that company.

You are entitled to your opinion if you don't like the business you are dealing with. However, bashing a business in a public forum is an entirely different matter, especially when you haven't presented a clearly documented case to support your opinion.

In the Namecheap bashing thread a representative from Namecheap joined the discussion to invite the customer to send the ticket number used to contact Namecheap about the problem.

If the customer has followed the contact procedures outlined on Namecheap's website, then the support people will handle the problem in a timely manner.

If a person has not followed the website procedure for contacting support, and does not have a ticket number, who's to blame - the company or the customer?

Many people have posted in that thread that they DO like Namecheap. However, the title of the post does not reflect this. The post was made strictly to bash Namecheap, rather than discuss the problem (or potential solution) the poster encountered.

The threads in this forum are indexed by Google quite quickly and I think posters should be required to present proof that they have followed the procedures detailed on the website before they come in here and start business bashing.

I will add my name to the supporters of Namecheap. I have used the company for several years, have bought, sold and transferred domains and have NEVER had one single problem with them.
#horrible #namecheap
  • Profile picture of the author Kevin Riley
    Me too. I join you in lauding Namecheap. My buddy Mahsin Rasool put me on to them many years ago, and I'm thankful for his recommendation. I've been very happy with Namecheap.

    PS: I wonder why the bashing of a company doesn't fall under the same non-bashing rule.
    Signature
    Kevin Riley, long-time Warrior living in Osaka, Japan

    {{ DiscussionBoard.errors[5038536].message }}
    • Profile picture of the author davezan
      Originally Posted by Kevin Riley View Post

      PS: I wonder why the bashing of a company doesn't fall under the same non-bashing rule.
      Apparently it does. That other thread is now gone.

      Methinks some guidelines in making an honest-to-goodness review are in order.
      Signature

      David

      {{ DiscussionBoard.errors[5041830].message }}
  • Profile picture of the author Clara H
    Just want to jump in and say I have only had good experiences with Namecheap. I reccomend them to anyone looking to buy a domain name.

    I agree, you really need to be careful if you're going to publicly name and put down a company or person. I have seen this happen many times when the facts have not been correct. I'm not saying that the information in the other thread is not correct since I could not possibly know that, but it's something to be mindful of. Businesses are real people too!
    {{ DiscussionBoard.errors[5038570].message }}
    • Profile picture of the author Gaz Cooper
      Nothing but good things to say plus I recommend them to my hundreds of students again with nothing but good experiences so far

      Kickin it on Amazon

      Gaz Cooper
      Amz Training Academy
      Signature

      Beginners Guide to getting started in CRYPTO, FREE Ebook on a Massive Opportunity as the World shifts to Digital payment http://amzauthorityzone.com

      {{ DiscussionBoard.errors[5038580].message }}
    • Profile picture of the author Tom Ryan
      I think Namecheap is great. I've got the majority of my sites there. Purchasing new domains is smooth, managing my existing domains in easy through their interface, and their customer service has always been helpful. I've used other places and have not been nearly as satisfied.
      Signature


      {{ DiscussionBoard.errors[5038589].message }}
  • Profile picture of the author dave147
    NameCheap are one of the very best. Highly recommended service.
    Signature

    THESE PRODUCTS FREE @ adsense-expert
    When You Get The 300 Logo Templates Here
    $500.00 in FREE Advertising For You Here

    {{ DiscussionBoard.errors[5038582].message }}
  • Profile picture of the author immick
    I use Namecheap for several of my domains and have never had an unresolved problem.
    {{ DiscussionBoard.errors[5038593].message }}
    • Profile picture of the author Brandon Tanner
      I agree. I've purchased dozens of domains from them over the years and have never had a single problem. And how many major service providers take the time to come here to the forum and interact with their users? Top class in my book.
      Signature

      {{ DiscussionBoard.errors[5038887].message }}
      • Profile picture of the author davezan
        Like any business, NameCheap just isn't for everyone. As some of you have seen
        in that thread, phone support is a big plus for some people that NameCheap does
        not necessarily offer.

        Without going into detail, it boils down to what business model one chooses and
        what maybe needs they wish to fulfill. That's why you got others like Go Daddy,
        1and1, etc. despite their respective horror stories.

        Still, makes one glad there's a bunch of options out there, no?
        Signature

        David

        {{ DiscussionBoard.errors[5039090].message }}
  • Profile picture of the author wolfmmiii
    oh please....spare me...

    There is at least one thread a week bashing GoDaddy.

    People are entitled to their opinions....get over it...
    Signature
    Want a REAL Online Business That's Fun to Run?
    CLICK HERE FOR INFO
    {{ DiscussionBoard.errors[5039245].message }}
  • Profile picture of the author Fernando Veloso
    Go Namecheap!!!

    Fair prices, simple interface, no upsells, and an awesome LiveChat Team. I must say I love them for making my life so much easier.

    Signature
    People make good money selling to the rich. But the rich got rich selling to the masses.
    {{ DiscussionBoard.errors[5039276].message }}
  • Profile picture of the author IM Lover
    I have to agree with you to be honest, if the customer is to lazy to follow the basics when looking for support it's their own fault. Unfortunately it's the general mentality of people these days.
    {{ DiscussionBoard.errors[5039331].message }}
  • Profile picture of the author sbucciarel
    Banned
    One of the best registrars ... most people here respect them highly
    {{ DiscussionBoard.errors[5039340].message }}
  • Profile picture of the author Burton Lancaster
    Free whois guard, cheap ssl certificates, cheap transfer, reasonable domain name prices, instant DNS resolve, voted best by life hacker ... it's REALLY hard to find a better registrar
    {{ DiscussionBoard.errors[5039371].message }}
  • Profile picture of the author A.Green
    I already posted my pro-Namecheap opinion in that other thread, but one of the reasons I chose Namecheap was because it had the fewest complaints come up in the SERPs when I searched. Mind, that was 10 years ago and, of course, companies do change.

    I understand that people do complain about other companies and certainly have a right to their opinions, but it just doesn't make sense to go all-out against a company when you haven't even tried their resolutions process.
    Signature
    WritingThatPaysYou.com: specializing in health and home improvement.
    {{ DiscussionBoard.errors[5039381].message }}
  • Profile picture of the author sonicadam123
    I've got a few domains with them, I've contacted them a few times, they've always been very prompt to respond & great at resolving issues for me.
    {{ DiscussionBoard.errors[5039404].message }}
  • Profile picture of the author IM Lover
    I think people just get frustrated and don't think logically when something goes wrong. They will not even bother to read the support steps, they panic and instead of searching on Google for answers. Most create threads moaning about it which gets them nowhere other than looking stupid.
    {{ DiscussionBoard.errors[5039467].message }}
  • Profile picture of the author Capitalist_Pig
    They took a political stance against elephant hunting about a year ago, and I strongly disagree with them. They are the best though, and I sure don't want to go back to Godaddy.
    {{ DiscussionBoard.errors[5039495].message }}
  • Profile picture of the author Psst
    Banned
    Originally Posted by Kevin Riley View Post

    Me too. I join you in lauding Namecheap. My buddy Mahsin Rasool put me on to them many years ago, and I'm thankful for his recommendation. I've been very happy with Namecheap.
    Originally Posted by Clara H View Post

    Just want to jump in and say I have only had good experiences with Namecheap. I reccomend them to anyone looking to buy a domain name.
    Originally Posted by dave147 View Post

    NameCheap are one of the very best. Highly recommended service.
    Originally Posted by immick View Post

    I use Namecheap for several of my domains and have never had an unresolved problem.
    Originally Posted by Brandon Tanner View Post

    I agree. I've purchased dozens of domains from them over the years and have never had a single problem. And how many major service providers take the time to come here to the forum and interact with their users? Top class in my book.
    All in all, NameCheap is Great!
    {{ DiscussionBoard.errors[5039503].message }}
  • Profile picture of the author Ben_R
    yeh I agree namecheap are awesome - I have all my best urls there - waay better than go daddy

    go daddy always logs me out too much - they keep raing there prices - and warn me to buy for many years to avoid mega costs -- however there boss is very upbeat and seems like a funny guy -
    {{ DiscussionBoard.errors[5039509].message }}
  • Profile picture of the author David Keith
    i do understand what the OP is saying, and i mostly agree.

    however, forums threads like these give people a much better true review "from at least one persons view" than most review sites who are being paid via affiliate commissions to slant their reviews in a particular way.

    if i were in the market for a new domain register, i would certainly like to see reviews from both happy and disappointed customers.

    anyone with half a brain knows that any big company is going to have a few unhappy customers, but for my money i look at how those companies deal with the issue when there is a problem.

    and btw, i do have a few domains registered with namecheap, however i have found that i prefer name.com and i have moved most of my domains to them over the last couple of years.

    i dont want to silence any reviews that do not have a stack full of notes to backup their story. anyone should realize a review is just that, a review from one persons perspective. if you dont find the review to be credible then simple make a post encouraging others to think about what the reviewer is saying.

    my opinion is that the answer is not to simple silence reviews of companies because they dont meet a certain persons standard of proof.
    {{ DiscussionBoard.errors[5039642].message }}
  • Profile picture of the author gittar1122
    Most of my domains are registered from namecheap and till now I never faced any issue in registering or transferring domains.
    {{ DiscussionBoard.errors[5040352].message }}
  • Profile picture of the author joshmstanton
    Fully concur, NC are great, never had a problem with them. :-)
    {{ DiscussionBoard.errors[5040380].message }}
  • Profile picture of the author Samrath Gupta
    I've registered 18 domains with NC and yet haven't had any probs...

    Only drawback is their Coupon codes does not gives nice discounts lol But apart from it NC has a very simple interface which i love the most!!

    +1 from my side..

    Regards
    ~Sam~
    {{ DiscussionBoard.errors[5040537].message }}
  • Profile picture of the author TheKing
    I have 3 domains with them and can say understanding namecheap controls is easy
    {{ DiscussionBoard.errors[5040602].message }}
  • Profile picture of the author linebelowdigital
    I've switched to Namecheap earlier this year and I'm glad I did. I have about 40 domains with them now.
    Signature
    Make An Easy $200 - $1500/mo Per Client Helping Local Businesses to Find Leads...

    Click here to See it in Action
    {{ DiscussionBoard.errors[5041317].message }}
    • Profile picture of the author TheSpokesman
      I actually used them for the first time after joining this forum. The process was as easy and smooth as any other I've used. Different strokes for different folks, but I have no complaints with them.
      {{ DiscussionBoard.errors[5041345].message }}
  • Profile picture of the author Damielle
    I give them two thumbs up, and strongly recommend them to my clients.
    {{ DiscussionBoard.errors[5041534].message }}
  • Profile picture of the author nuwav
    I have been using Namecheap for over a year now, they provide the best domain features and service.
    {{ DiscussionBoard.errors[5041639].message }}
  • Profile picture of the author David Keith
    while i fully understand why the rule is there, it does seem a bit off that posts can be made speaking highly of any site/service/person, but no anyone who has an issue with a particular service gets their post deleted.

    just an observation that does not seem quite right. but alas, WF is still a great place to be.
    {{ DiscussionBoard.errors[5041854].message }}
  • Profile picture of the author kolbywhite28
    I have used Namecheap, Godaddy and Netfirms. So far, haven't got any major problems with them. But I stick to Godaddy for $1 deals and Netfirms for $4.95 deals.
    {{ DiscussionBoard.errors[5041879].message }}

Trending Topics