Namecheap is NOT horrible.

I truly dislike coming here and finding a thread that bashes another company by name because someone has had one bad experience with that company.

You are entitled to your opinion if you don't like the business you are dealing with. However, bashing a business in a public forum is an entirely different matter, especially when you haven't presented a clearly documented case to support your opinion.

In the Namecheap bashing thread a representative from Namecheap joined the discussion to invite the customer to send the ticket number used to contact Namecheap about the problem.

If the customer has followed the contact procedures outlined on Namecheap's website, then the support people will handle the problem in a timely manner.

If a person has not followed the website procedure for contacting support, and does not have a ticket number, who's to blame - the company or the customer?

Many people have posted in that thread that they DO like Namecheap. However, the title of the post does not reflect this. The post was made strictly to bash Namecheap, rather than discuss the problem (or potential solution) the poster encountered.

The threads in this forum are indexed by Google quite quickly and I think posters should be required to present proof that they have followed the procedures detailed on the website before they come in here and start business bashing.

I will add my name to the supporters of Namecheap. I have used the company for several years, have bought, sold and transferred domains and have NEVER had one single problem with them.