Best Payment Processor???

88 replies
For four years I've been using Paypal to process my orders. I have my own product in the "health" niche. I've been selling my product online for four years and sales have been good, but recently I read an email from this fellow who had nightmare stories about Paypal freezing his account after a successful launch!

After considering the whole scene, I think that with my niche being older people who want to regain their wellness, many may not have paypal accounts. I might be losing some market here.

I would be very interested in your opinions on what might be the best payment system to use. Basically, I just need it to take either Visa or Mastercard. What stands out here?

Nick.
#payment #processor
  • Profile picture of the author Clint Butler
    I use FirstData for my business where Paypal isn't an option. I haven't ever had any issues with them and it integrated pretty well with my site. I don't know any of the code stuff though so you will have have to work that out.

    Regards,
    Clint
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    • Profile picture of the author Lucidboomer
      Thanks Clint. I'll check that out. I'm 35 years into Information Technology so I dream in code! Won't have any issues there.
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    • Profile picture of the author Helping
      Banned
      Originally Posted by Clint Butler View Post

      I use FirstData for my business where Paypal isn't an option. I haven't ever had any issues with them and it integrated pretty well with my site. I don't know any of the code stuff though so you will have have to work that out.

      Regards,
      Clint
      I also use first data

      Don't recommend Paypal
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      • Profile picture of the author Brandon Huang
        Does First Data or Fastspring provide any "transaction fee free" and payment processor tracking services to track uniques clicks?
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    • Profile picture of the author Winson Ng
      Originally Posted by Clint Butler View Post

      I use FirstData for my business where Paypal isn't an option. I haven't ever had any issues with them and it integrated pretty well with my site. I don't know any of the code stuff though so you will have have to work that out.

      Regards,
      Clint
      Thanks Clint !

      Cheers,
      ThinkMaverick
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      Winson NG
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  • Profile picture of the author Ashley Gable
    Fastspring allows paypal, credit card and check or money order as a payment option for your customers.

    And then they pay you what you have earned via check, paypal, wire transfer and a couple of other options.

    So you dont actually have to have a paypal account in order to have your customers pay you. I am guessing that they have so many paypal transactions going on each day that they are pretty tight with paypal, at least in regards to volume.

    But you might want to ask fastspring about a launch scenario.

    FastSpring - E-Commerce, Merchandising & Fulfillment Solution for Desktop Software and SaaS

    Ashley
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    • Profile picture of the author Lucidboomer
      Originally Posted by Ashley Gable View Post

      Fastspring allows paypal, credit card and check or money order as a payment option for your customers.

      And then they pay you what you have earned via check, paypal, wire transfer and a couple of other options.

      So you dont actually have to have a paypal account in order to have your customers pay you. I am guessing that they have so many paypal transactions going on each day that they are pretty tight with paypal, at least in regards to volume.

      But you might want to ask fastspring about a launch scenario.

      FastSpring - E-Commerce, Merchandising & Fulfillment Solution for Desktop Software and SaaS

      Ashley
      Thanks Ashley,
      I will check this out too. It sounds like what I am looking for. I am about to turn on some heavy duty backlinking and don't want Paypal to suddenly shut the pipe just because of a sudden volume change. They have done this before on launches.
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    • Profile picture of the author Lucidboomer
      Fastspring looks excellent. But its only for digital or software products. I will use that for some of my later software products for SEO, Backlinking, Traffic Building etc...

      For now the front runner is Plimus. They really seem to have it all. Fees are a bit steep, but then there is no front load. Just flat % off the sale. Anyone have experience with Plimus?

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      • Profile picture of the author Ashley Gable
        Originally Posted by Lucidboomer View Post

        Fastspring looks excellent. But its only for digital or software products. I will use that for some of my later software products for SEO, Backlinking, Traffic Building etc...

        For now the front runner is Plimus. They really seem to have it all. Fees are a bit steep, but then there is no front load. Just flat % off the sale. Anyone have experience with Plimus?

        Actually when in fastspring, when setting up your products, you can select "physcial item".

        I would send them an email and tell em what you do. I am sure they could set you up perfectly.

        I once had a problem got sorted out in about 1/2 hour... Shawn (the support guy) later revealed he was stuck in traffic on his way to thanksgiving dinner! And so he was doing everything in his car!

        That is good support
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        • Profile picture of the author Lucidboomer
          Thanks Ashley... I will take a look for sure..

          N.
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  • Profile picture of the author nicholasb
    I personally like using clickbank. there fee's are a little bit higher but you have the additional benefit of not having to process your own refund, tech support, and on top of that teh huge affiliate network they have.
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    • Profile picture of the author Lucidboomer
      My product for this one is pH Drops for alkalizing water and killing the acid found in bottled waters like Desani and Aquafina. This market is mostly the over 50 crowd and they are beginning to feel the effects of the highly acidic western diet. BUT... Most of them don't have Paypal. They all have Visa or Mastercard.

      So, I am pretty sure if I switch from just PayPal only to offering something like a Plimus shopping cart that takes the major credit cards, then sales will go stinking nuts!

      I get a huge amount of traffic and my site is #2 and #5 in my niche on Google out of 2.6 Billion sites! Yes.. that's B for BILLION!

      I just haven't bothered to look for a good payment processor since I run 60 other sites... and I'VE BEEN BUSY! Lol....

      Anyone use Plimus successfully?
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      • Profile picture of the author down
        2 years I use PayPal and share*it, and no problem found until today.
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        • Profile picture of the author Naimath
          Hands down, it's PayPal. I have tried PayPal alternatives such as Xoom and AlertPay but none could match PayPal.
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    • Profile picture of the author celente
      Originally Posted by nicholasb View Post

      I personally like using clickbank. there fee's are a little bit higher but you have the additional benefit of not having to process your own refund, tech support, and on top of that teh huge affiliate network they have.
      yes good points

      I do not mind paying them that little extra to take care of all the hard work.

      They have been good to me over the years.
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  • Profile picture of the author Leslyaviel
    I would definitely agree with nicholasb, who suggested you look into the possibility of using clickbank. Good reputation, accessible, and affordable. You can't go wrong with them. Also, not having to handle your own, refund requests is "key".
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  • Profile picture of the author SEOLIX
    Try 2CO. Professional service and have had no issues so far.

    Plimus is another option, tho their transaction approval process is ridiculous.
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    • Profile picture of the author MP80
      Hi Nick,

      I have also been doing a bit of research (WF threads + google) on this topic. Although I don't have any first-hand info/results yet, my impressions are:

      Paypal - 50% happy, 50% unhappy (or at least wary)
      AlertPay - 80% users happy with it (mainly IM niche)
      2CO - 90% good reports, 10% wary
      Clickbank - 90%(+) happy with payment processing side of it at least.

      *Disclaimer* This is by no means a scientific study, or an accurate poll, these are just my impressions

      Have also heard great reports about PowerPay, but don't have enough info about it at this stage.

      There are a lot of horror stories about Paypal of course, and a lot of people defending it. I suspect many of the people defending it are not doing high volumes ie $300/day plus is where many seem to start having problems. Or pehaps they are not having unusual activity - large launches etc. Of course if anyone is doing something 'dodgy' they can expect problems, and if you get on the phone and yell at them you can expect a lot more troubles! Either way I think it is great advice to have a backup or three, and most people seem to agree that everyone can expect Paypal to at least take a closer look at their business (ie freeze their account) at some stage.

      Personally I was leaning towards AlertPay, but after hearing a few negatives I am now thinking 2CO + Clickbank (+ Paypal of course). At some point I need to just bite the bullet, go with a few options and collect my own results.

      Cheers,

      Max.
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      • Profile picture of the author Lucidboomer
        Originally Posted by MP80 View Post

        Hi Nick,

        I have also been doing a bit of research (WF threads + google) on this topic. Although I don't have any first-hand info/results yet, my impressions are:

        Paypal - 50% happy, 50% unhappy (or at least wary)
        AlertPay - 80% users happy with it (mainly IM niche)
        2CO - 90% good reports, 10% wary
        Clickbank - 90%(+) happy with payment processing side of it at least.

        *Disclaimer* This is by no means a scientific study, or an accurate poll, these are just my impressions

        Have also heard great reports about PowerPay, but don't have enough info about it at this stage.

        There are a lot of horror stories about Paypal of course, and a lot of people defending it. I suspect many of the people defending it are not doing high volumes ie $300/day plus is where many seem to start having problems. Or pehaps they are not having unusual activity - large launches etc. Of course if anyone is doing something 'dodgy' they can expect problems, and if you get on the phone and yell at them you can expect a lot more troubles! Either way I think it is great advice to have a backup or three, and most people seem to agree that everyone can expect Paypal to at least take a closer look at their business (ie freeze their account) at some stage.

        Personally I was leaning towards AlertPay, but after hearing a few negatives I am now thinking 2CO + Clickbank (+ Paypal of course). At some point I need to just bite the bullet, go with a few options and collect my own results.

        Cheers,

        Max.
        I wasn't aware that Clickbank offered payment services for physical products that would be fulfilled by the vendor. Is this true that they do? I've never ever bought a vitamin, for example, and been pushed over to Clickbank for payment. What am I missing?

        N.
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        • Profile picture of the author research
          PayPal is the One . . .
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          • Profile picture of the author Lucidboomer
            Originally Posted by research View Post

            PayPal is the One . . .
            Except that they will freeze your account if:

            1. They don't like the volume
            2. They think something is wrong with what you are doing...
            3. They see unexpected surges in revenue....

            I had one transaction frozen by them and it took two weeks to clear the issue up.
            They are draconian in operating style.

            I don't care if $5 or or 5 Million goes into the account this week. It is none of their business what the money is for or where it came from. Deal with it! Take your commissions and leave legal issues to the law.
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            • Profile picture of the author Tamer
              Originally Posted by Lucidboomer View Post

              I don't care if $5 or or 5 Million goes into the account this week. It is none of their business what the money is for or where it came from. Deal with it! Take your commissions and leave legal issues to the law.
              They can't do that...

              I understand your frustration, as I got limited account access twice in the past 6 years or so.

              But in a complex industry like this one, they just can't ignore what *THEY* think a high risk transaction(s).

              After all they are a business... and they sit their own rules, want to deal with them, then YOU have to accept their TOS

              Tamer
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            • Profile picture of the author CDarklock
              Originally Posted by Lucidboomer View Post

              It is none of their business what the money is for or where it came from. Deal with it! Take your commissions and leave legal issues to the law.
              "The question to ask whenever you deal with PayPal is, does this make me look like a drug dealer?" - Dr. Ben Adkins
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          • Profile picture of the author dave_hermansen
            I highly recommend Durango. They are absolutely fantastic to work with!! You can speak to a real person whenever you need to, which isn't the case with most CC processing providers. Also, they have no set up fee, no early termination fee & no contract whatsoever!!
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            • Profile picture of the author Lucidboomer
              Originally Posted by dave_hermansen View Post

              I highly recommend Durango. They are absolutely fantastic to work with!! You can speak to a real person whenever you need to, which isn't the case with most CC processing providers. Also, they have no set up fee, no early termination fee & no contract whatsoever!!
              Hey Dave! HUGE thanks for this tip! I just signed up on Store Coach (Durango) and gave them your name as the referrer. Now THIS site has done it right! They have a ton of training videos and loads of documented information online. It looks like they us ZuluCart for processing and that is great! They have banners and graphic design support as well as keyword and SEO support tools. I love the "store checklist" feature!

              It looks like this might be my answer.

              Yehaw....
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            • Profile picture of the author Love2KnowU
              Originally Posted by dave_hermansen View Post

              I highly recommend Durango. They are absolutely fantastic to work with!! You can speak to a real person whenever you need to, which isn't the case with most CC processing providers. Also, they have no set up fee, no early termination fee & no contract whatsoever!!
              Wow! This is awwwwesommmmmmme!!! I'm watching the video now as I type this and I am blown away! This seems to be exactly what I have been looking for! I am going to thoroughly check them out! THANKS!!

              "Jim...I'm going in! Spock? Watch my back!"
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      • Profile picture of the author Increaser
        Originally Posted by MP80 View Post

        Hi Nick,

        I have also been doing a bit of research (WF threads + google) on this topic. Although I don't have any first-hand info/results yet, my impressions are:

        Paypal - 50% happy, 50% unhappy (or at least wary)
        AlertPay - 80% users happy with it (mainly IM niche)
        2CO - 90% good reports, 10% wary
        Clickbank - 90%(+) happy with payment processing side of it at least.

        *Disclaimer* This is by no means a scientific study, or an accurate poll, these are just my impressions

        Have also heard great reports about PowerPay, but don't have enough info about it at this stage.

        There are a lot of horror stories about Paypal of course, and a lot of people defending it. I suspect many of the people defending it are not doing high volumes ie $300/day plus is where many seem to start having problems. Or pehaps they are not having unusual activity - large launches etc. Of course if anyone is doing something 'dodgy' they can expect problems, and if you get on the phone and yell at them you can expect a lot more troubles! Either way I think it is great advice to have a backup or three, and most people seem to agree that everyone can expect Paypal to at least take a closer look at their business (ie freeze their account) at some stage.

        Personally I was leaning towards AlertPay, but after hearing a few negatives I am now thinking 2CO + Clickbank (+ Paypal of course). At some point I need to just bite the bullet, go with a few options and collect my own results.

        Cheers,

        Max.
        ===

        Thanks MP80 for this post. It gives a good insight on the subject.

        I recently heard from an IMarketer that 2CO has had a fallout with Visa, Mastercard and American Express and has been disallowed processing intangible goods.

        I don't know if any other Warrior has heard about it.

        If yes, please let us know.

        ===
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  • Profile picture of the author Brandon Huang
    I am also looking for one and so far I have found Upload N Sell @ uploadnsell.com which has no transaction fees (I am not sure if this is the only payment processor that is fee-free, please tell me if there is others) but the problem I didn't like that much is that they don't record traffic such as unique clicks and also they don't allow you to edit your product and you have to reupload it!

    Anyone can list some pro and cons on payment processor will be good!

    Thanks!
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    • Profile picture of the author Billing System
      I m very happy because very informative post here. Really i appreciated to this post really i like this. I shared to all friends...

      Thanks for...
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  • Profile picture of the author renukoot
    I think u you can try 2CO, good option

    Alertpay - I heard now a days issue with Credit Card Processing.

    You can also try Moneybookers - but I think their fees are quite high compare to others.
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  • Profile picture of the author networkersmagnet
    Great to have many responding to this post...

    I personally hated paypal, as for some reason they do not allow user from many country, like where i live.
    but i believe the have the largest IM clients... And when you completely discard Paypal you stand to lose a large number of sales...

    I think the best alternative is Clickbank, With its great reputation and the possibility for people to Use Credit card or Master Card in case they don't have paypal...

    Vicky Durel
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  • Profile picture of the author DavidWincent
    Yes. I've also heard about this issue. You may try Plimus. The other best option would be Clickbank.
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  • Profile picture of the author joekoffi
    Hey! I can advice 2co. Have been using them with ease given that they also accept payment through paypal

    Another point for 2co is their partnership with payoneer. You will be issued a free debit mastercard to cash-out anywhere anytime.

    I have heard about Plimus for vendors. I'm yet to try it out
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  • Profile picture of the author zamzung
    That question is really no-brainer... since you are in this industry, you should be aware of Clickbank, they are pretty good... beside them, I would probably go with 2CO... choose one of those two... good luck
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  • Profile picture of the author john pearson
    Thanks for sharing this issue, I was wondering about this question too. I'll give a look to fastspring.
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  • Profile picture of the author RobHiness
    If you are like me, then you hate PayPal's transaction fee's which are based on percentages. So I recently came across Dwolla, checked it out, and ever sense then I've switched most of my merchant services over from PayPal to Dwolla. I recommend checking it out. I've only been with Dwolla a short while, and I've all ready saved thousands of dollars in transaction fees.

    As for "Account Freezing" I'm not sure if I can give you to much information, as I am not a technical junkie. But I have once in the past had this problem with one of my PayPal accounts, and a better alternative would be 2CO
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    • Profile picture of the author Lucidboomer
      Originally Posted by RobHiness View Post

      If you are like me, then you hate PayPal's transaction fee's which are based on percentages. So I recently came across Dwolla, checked it out, and ever sense then I've switched most of my merchant services over from PayPal to Dwolla. I recommend checking it out. I've only been with Dwolla a short while, and I've all ready saved thousands of dollars in transaction fees.

      As for "Account Freezing" I'm not sure if I can give you to much information, as I am not a technical junkie. But I have once in the past had this problem with one of my PayPal accounts, and a better alternative would be 2CO
      I'm sorry the folks writing the ad copy for Dwolla must be on CRACK! What they say makes no sense. Right off their site: "Dwolla does not process credit or debit cards. Dwolla doesn’t allow anyone to use any existing network and carry it’s fees into our system." Maybe English is their second language and they just didn't know what they were writing? Who knows....

      Their site took forever to load and was lacking in substance. I don't think I could trust these guys....
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  • Profile picture of the author dave_hermansen
    BTW, I think your assumption of greatly increasing your conversion rate is dead on.. We have found that it virtually doubles our conversion rate to add on site CC processing for a website that previously only accepted paypal standard..

    And yes, I personally know someone that had their PayPal account frozen with a large balance in it..
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    • Profile picture of the author Daniel Evans
      PayPal fo the fact I can withdraw cash immediately to my bank account or withdraw via my new card.

      Next up is Plimus. I rate them. If only they won't sort out the tax deduction problem during checkout...
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  • Profile picture of the author Lucidboomer
    Lol.. .Hey Dave, I got to the video on Store Coach where YOU are the guy teaching! Right on dude!

    It is not often that someone comes along that GETS IT! But you GET IT. You guys have thought this all of the way through.

    I've been playing with internet marketing since 1992. I've always used Paypal and done ok. But I never took this seriously enough in the past to worry about profits. It basically supplied me with beer and fun money... to attend Affiliate West and stuff like that. I live a breath computers. I'm online about 18 hours a day - which two 30 minute commutes to work and an hour on the treadmill to burn off calories.

    Some would call that a work-a-holic, except I don't see the "work" part. I am paid to play all day.

    When I saw that you used iMovie to create the videos, I should have realized that you guys would be just a few steps ahead of the crowd! I live on my Macbook Pro 17" Laptop!
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  • Profile picture of the author dave_hermansen
    Well, thanks for all the kind words!! We have certainly been in the business for a long time & know it well!!

    I can understand where you're coming from in regards to working that many hours and it not feeling that way.. I guess when you love what you do it doesn't feel like work!!
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  • Profile picture of the author Lucidboomer
    Some people have indicated Clickbank as a potential. I thought it was only for digital products and for affiliates. Can they handle a physical product where I do my own shipping?

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  • Profile picture of the author FromBrokeToRich
    As others have posted. First Data is a solid company with support. They have monthly fees but they are well worth the peace of mind versus Paypal. No worries about frozen accounts with First Data.
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    • Profile picture of the author Lucidboomer
      Originally Posted by FromBrokeToRich View Post

      As others have posted. First Data is a solid company with support. They have monthly fees but they are well worth the peace of mind versus Paypal. No worries about frozen accounts with First Data.
      I don't mind a monthly fee. I would expect it.. otherwise how good could they be? What I value most is that they process transactions with next to no issues, and that they mind their own business! Ie... don't get arbitrarily involved in disputes between purchasers and sellers. In ten years I've never had a real issue except once with Paypal... and they immediately take the side of the purchaser with no questions asked.
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  • Profile picture of the author Sheryl Polomka
    I've had my own Paypal horror story and as such moved to 2checkout. So mine is another vote for 2CO - I love that my customers can still pay by Paypal if they wish but it doesn't go through my own Paypal account so I don't ever need to worry about Paypal freezing my account. Customers can also pay by credit card. I've never had any issues with 2CO adn their customer service has always been outstanding.
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    • Profile picture of the author Lucidboomer
      Hey Sheryl,
      Thanks for that info! I will definitely give them a good look. I also visited your site for PLR Articles on panic attacks! Nice work! I have a site for heart palpitations. Stop Heart Palpitations & Atrial Fibrillation I am a researcher by trade and studied this issue for 7 years to solve my own medical crisis. In the past 10 years I've consulted with NHL players, Ultimate fighters and hundreds of others around the world that suffer from palpitations. While diet is a huge factor, your articles appear well positioned as well. I will likely pick up the pack this week!

      Nick


      Originally Posted by Sheryl Polomka View Post

      I've had my own Paypal horror story and as such moved to 2checkout. So mine is another vote for 2CO - I love that my customers can still pay by Paypal if they wish but it doesn't go through my own Paypal account so I don't ever need to worry about Paypal freezing my account. Customers can also pay by credit card. I've never had any issues with 2CO adn their customer service has always been outstanding.
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  • Profile picture of the author asimbawany
    Iv been using 2checkout for some time now... and these guys amaze me with their customer support. They're there to help you any which way...
    their tech support team is also very good and experienced...

    i'v been extremely happy with them so far and the great thing about them is that my customers can still pay thru paypal without me having to touch paypal at all...

    I'v heard MANY horror stories about paypal. Some of them to people I know personally... Someone I know just got their account frozen, because of just 3-4 disputed payments while this guy has been running this service for over 2 years now... they've frozen over $100k of his for 270 days! this was just about a month ago.... Its insane...

    The way I see it, paypal is using their customer's money for their business and not paying interest!
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  • Profile picture of the author David Keith
    why not get a true merchant account through a company like authorize.net. these guys deal with real businesses everyday and are much easier to deal with. its much harder for them to do stuff like paypal does and just freeze your accounts and hold money.

    dont get me wrong, it can be done, but they have a much harder time doing stuff like that than paypal does. you will have a small monthly fee, but your percentage rates will be lower. so in the end you save money too.
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    • Profile picture of the author Lucidboomer
      Originally Posted by David Keith View Post

      why not get a true merchant account through a company like authorize.net. these guys deal with real businesses everyday and are much easier to deal with. its much harder for them to do stuff like paypal does and just freeze your accounts and hold money.

      dont get me wrong, it can be done, but they have a much harder time doing stuff like that than paypal does. you will have a small monthly fee, but your percentage rates will be lower. so in the end you save money too.
      I tend to NOT like the big guys. I'd prefer to see some diversity in the marketplace. Authorize was a bit arrogant in the early days. I haven't forgotten that.
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      • Profile picture of the author David Keith
        Originally Posted by Lucidboomer View Post

        I tend to NOT like the big guys. I'd prefer to see some diversity in the marketplace. Authorize was a bit arrogant in the early days. I haven't forgotten that.
        you do realize there are hundreds of companies that offer "true" merchant accounts right? authorize.net is just one of the more popular ones.
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        • Profile picture of the author Lucidboomer
          Originally Posted by David Keith View Post

          you do realize there are hundreds of companies that offer "true" merchant accounts right? authorize.net is just one of the more popular ones.
          Yes... that is the problem. So many to choose from. So far 2CO and and Store Coach are my favs. I think that for the average Internet marketer out there who has some product, Store Coach is the best. They offer a number of features that a marketer would otherwise have to pay premium for anyway, so the low monthy cost makes it totally worth it. Plus, Store Coach has overly complicated the process. Anyone can run the system.
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          • Profile picture of the author Love2KnowU
            Originally Posted by Lucidboomer View Post

            Yes... that is the problem. So many to choose from. So far 2CO and and Store Coach are my favs. I think that for the average Internet marketer out there who has some product, Store Coach is the best. They offer a number of features that a marketer would otherwise have to pay premium for anyway, so the low monthy cost makes it totally worth it. Plus, Store Coach has overly complicated the process. Anyone can run the system.
            :confused::confused: Hmm. Did I miss something here? Or did you mean overly simplified the process so that anyone can run it? :p
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  • Profile picture of the author Brian Lett
    I could not agree more with David Keith. I used PayPal for a couple of months, and came to the realization that I would be better off getting my own merchant account, and using Authorize.net as a gateway.

    The advantages of your own merchant account:

    1. The money automatically hits your account in about two days.

    2. Your money is collected by an FDIC insured bank.

    3. You can get a much, much lower rate (ie. 1.99%).

    4. Your account will not be frozen for an invalid reason.

    5. The customer service is far superior.

    This is by no means an exhaustive list. However, take it from someone who went from PayPal, to a merchant account with an Authorize.net gateway. Things are more the way that they should be when running your business with your own merchant account. You are not at the mercy of a third-party non-bank who can cripple your business at the blink of an eye.
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  • Profile picture of the author Elizabeth Fe
    Paypal ,AlertPay, 2CO - 90% good reports, 10% wary

    Try 2CO. Professional service and have had no issues so far.

    Plimus is another option, tho their transaction approval process is ridiculous.

    You can also try Moneybookers - but I think their fees are quite high compare to others.
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    • Profile picture of the author Lucidboomer
      Originally Posted by Elizabeth Fe View Post

      Paypal ,AlertPay, 2CO - 90% good reports, 10% wary

      Try 2CO. Professional service and have had no issues so far.

      Plimus is another option, tho their transaction approval process is ridiculous.

      You can also try Moneybookers - but I think their fees are quite high compare to others.
      Hey Elizabeth,
      Thanks... I am hearing a lot of positive comments about 2CO. I do like Plimus but like you say, the approval process is lacking. Plimus has a lot of features, but the interface leaves me cold. It's like .... they are not from here. Here... being North America. I think its down to Store Coach and 2CO.
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    • Profile picture of the author Lucidboomer
      There is some discussion about fees here as well. My personal thought are that I don't mind fees. Everyone needs to make money. If I am selling 150 items a day and netting $15 a pop, I don't mind paypal type fees... but they have to perform. They can't arbitrarily decide to freeze my account. They cannot, for any reason, do anything to my account without first calling me or emailing me to ask permission to talk about it. I won't accept a payment process who thinks he's anything more than just a service provider.
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  • Profile picture of the author pacelattin
    The BEST payment processor by far is Litle and Co. That being said, good luck getting approved unless you have substantial cash in the bank, and a real product. They have little tolerance for fraud, charge backs and other issues.

    They are the processor for everyone from Overstock to CafePress.

    The People Behind Your Payments | Litle.com
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    • Profile picture of the author Lucidboomer
      Originally Posted by pacelattin View Post

      The BEST payment processor by far is Litle and Co. That being said, good luck getting approved unless you have substantial cash in the bank, and a real product. They have little tolerance for fraud, charge backs and other issues.

      They are the processor for everyone from Overstock to CafePress.

      The People Behind Your Payments | Litle.com

      Thanks! I'll check them out too. Nobody has mentioned them yet. I have a real product and I ship all over the world. The only concern is that this company may be under the illusion that it is both a payment processor and a policing organization. They should stick to just processing payments and leave the law to those who know it. That might be why no one here has heard of them. The people here are not fraud artists. They are very hard working people who mostly have jobs, but who are smart enough to see where commerce is going. They have the guts and energy to get out there and make an effort.

      The last thing anyone here needs is some arrogant payment processor tossing down a spike belt across the eCommerce highway.

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  • Profile picture of the author Lucidboomer
    Ok. I checked out Litle.com
    My impression? THEY SUCK! They REALLY SUCK. They must have an inferiority complex or something. They spend all of their time on pretty much any page you go to .. .telling you how good they are! They are trying to gain success by association.

    They are old school and way behind the times. Every page has 30,000 word essay on it! What makes them think that their time is more valuable than mine? I click through all of the pages and found ZERO plan details. Three clicks at Store Coach and I know what I'm getting and how much it costs.

    Where are the videos explaining how the system works? FORGET about telling me who else uses you! I don't give a rip who uses litle.com! I want to know what you can do for me. It's about ME not YOU!

    They have an old style outdated and lethargic interface. They use words to try to artificially boost themselves and conceal their secret complexes. They are under the illusion that it's ok to type a million words and to waste my time.

    I don't care who they represent, they are LAST on my list.
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    • Profile picture of the author pacelattin
      I figure that $300M of revenue they did last years shows that they have already achieved success.


      I figure as the #1 CNP processing company in the world, they are doing ok..

      Of course, if you did more than $300M last year, please tell me what they are doing wrong.

      Originally Posted by Lucidboomer View Post

      Ok. I checked out Litle.com
      My impression? THEY SUCK! They REALLY SUCK. They must have an inferiority complex or something. They spend all of their time on pretty much any page you go to .. .telling you how good they are! They are trying to gain success by association.

      They are old school and way behind the times. Every page has 30,000 word essay on it! What makes them think that their time is more valuable than mine? I click through all of the pages and found ZERO plan details. Three clicks at Store Coach and I know what I'm getting and how much it costs.

      Where are the videos explaining how the system works? FORGET about telling me who else uses you! I don't give a rip who uses litle.com! I want to know what you can do for me. It's about ME not YOU!

      They have an old style outdated and lethargic interface. They use words to try to artificially boost themselves and conceal their secret complexes. They are under the illusion that it's ok to type a million words and to waste my time.

      I don't care who they represent, they are LAST on my list.
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      • Profile picture of the author Increaser
        Hi Lucidboomer,

        Thank you for starting this thread and thanks to all posting some good information.

        It allows to get fresh input about the subject, as this is a regular concern about IM marketers.

        Even if Paypal has a good support among many online sellers and buyers, it's not safe to keep using them only.

        Paypal has frozen my account once for no justifiable reason; saying that I was involved in some pyramid scheme, while I was only selling regular resell rights digital products.
        I had no warning and they never provided evidence to support their allegation.

        Of course, the frozen account issue doesn't and probably won't happen to everyone.

        But again, it's better to prevent against this ahead of time and have another payment processor handy in case it happens to you.

        If you don't want to loose your Paypal customers, you can use another Payment processor that offers Paypal in their payment options, such as:
        2Checkout, Clickbank, Paydotcom (Warrior Mike Filsaime),...

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      • Profile picture of the author Lucidboomer
        You're making my point. If they are making that kinds of money, why do they need to spend ANY TIME beating their chests? My time is too valuable to listen to bunch of insecure kids telling my how great they are. Just show me your services and your prices. I couldn't find their prices anywhere on the site. Nada. No sign of costs. I don't care if they made 900 M. I'm not impressed by money. I have what I need. This stuff is my PASSION... not my income.

        Originally Posted by pacelattin View Post

        I figure that $300M of revenue they did last years shows that they have already achieved success.


        I figure as the #1 CNP processing company in the world, they are doing ok..

        Of course, if you did more than $300M last year, please tell me what they are doing wrong.
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  • Profile picture of the author whatzit
    Been using PPal for too long now and looking about when I found this thread. PPal did freeze my account for a couple weeks once. That was enough.

    Notice no one has answered the Clickbank physical product question. Have a physical product myself.
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    • Profile picture of the author wfhblueprints
      Originally Posted by whatzit View Post

      Been using PPal for too long now and looking about when I found this thread. PPal did freeze my account for a couple weeks once. That was enough.

      Notice no one has answered the Clickbank physical product question. Have a physical product myself.
      My understanding of Clickbank and physical products is that you still need to have a digitally deliverable part of the product....

      I.e an ebook or guide + a DVD

      I don't think they do 100% physical products only...

      But I might be wrong...
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  • Profile picture of the author StevenJones
    For WSOs
    E-junkie
    WarriorPlus

    For bigger stuff
    Plimus

    Invoices and onetime services
    PayPal

    This set up works best for me, great to see some other approaches as well!
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  • Profile picture of the author dmason
    re: First Data
    They are a Tier One company...only beef - very high fees to cancel early. That's right...you have to sign a contract, at leaset I did a couple of years ago and paid heavily to get out when the online CO. went South
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  • Profile picture of the author Josh Walker
    ive had bad experiences with 2CO and paypal, worldpay is not bad.
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    • Profile picture of the author Increaser
      While we are on this subject , I think there's something else to consider about choosing the right payment processor for you.

      I think the main problem for Internet Marketers selling digital goods is finding automation software that makes the payment process and delivery easy, hassle-free, secure and trustworthy enough for both the customer and the marketer.

      If you are selling physical goods, you can find easy alternatives to Paypal.

      It just happens that many developers have been inclined to create scripts that work mainly with Paypal, hence the attraction to vendors.

      So before signing up for an alternative to Paypal, it's essential to check the delivery script/software you are using or intend to use, to see if it will work with the new payment processor of your choice.

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  • Profile picture of the author James90210
    Ive always used Paypal on my sites as a secondary payment method just because so many people are sitting there with 'secret' money in their Paypal accounts that nobody knows about that they dont mind spending recklessly.
    You cant beat having a merchant account though and using a payment gateway. Ive tried most of them and found Secure Trading the easiest to set up and use and if there is a problem someone actually answers the telephone when you need help.
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  • Profile picture of the author ibacklinkpro
    PayPal allows your customers to use their crdit card without becoming a PayPal member, you realize this right? So the fact that your audience is older does not mean that they need to sign up or be with PayPal, as far as Account freezups they are rare enough... the only thing that sucks about PayPal is that their per transactions fees can be quite high. Why not talk to your local bank to see how much a merchant account will be, they may be able to provide a better rate and better service. Just stay away from national/international banks such as the big 5 (BofA,USbank,Chase,Citi,WellsFargo) perhaps find a local Credit Union and see what their rates are... typically though, unless you have significant volume PayPal will still be better because of no per month charges...
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  • Profile picture of the author dagaul101
    There are Paypal alternatives out there, but really there needs to be a few competitors for Paypal to give the people some choice in the matter
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  • Profile picture of the author PayoneerTeam
    Hi everyone,

    I'm Talia from Payoneer. Since we do work with some of the processors you've mentioned (2CO and Plimus), I just wanted to drop you a line and let you know I'm here to answer any questions you may have. Have a great day!
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    • Profile picture of the author asimbawany
      Originally Posted by PayoneerTeam View Post

      Hi everyone,

      I'm Talia from Payoneer. Since we do work with some of the processors you've mentioned (2CO and Plimus), I just wanted to drop you a line and let you know I'm here to answer any questions you may have. Have a great day!
      Since Talia has mentioned this here...
      I have linked up my Payoneer account with 2CO.. haven't had the need to withdraw from 2CO to my payoneer card but I do use payoneer regularly and as such am happy with their service. However, I should mention here that when it comes to contacting support, its really difficult to get a hold of someone...

      There is usually a long que and Iv had to wait as much as 40 mins to be able to talk to someone. When contacted support via email, it took them about 10 days to respond.

      When you do get in touch with someone, they're really good and professional but they gotta up their support capacity I think...

      Asim
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      • Profile picture of the author PayoneerTeam
        Originally Posted by asimbawany View Post

        Since Talia has mentioned this here...
        I have linked up my Payoneer account with 2CO.. haven't had the need to withdraw from 2CO to my payoneer card but I do use payoneer regularly and as such am happy with their service. However, I should mention here that when it comes to contacting support, its really difficult to get a hold of someone...

        There is usually a long que and Iv had to wait as much as 40 mins to be able to talk to someone. When contacted support via email, it took them about 10 days to respond.

        When you do get in touch with someone, they're really good and professional but they gotta up their support capacity I think...

        Asim
        Hi Asim!

        About the support - you are right. We had such a huge growth over the last year+ that we were having a hard time catching up with hiring and training new support reps (it takes a few weeks since there's a lot and it's a complicated topic, as we are dealing with money). We actually have a new group of support reps about to start training as well, so we are doing our best to make that go faster.

        For what it's worth, you have someone on the inside here - anyone who contacts me via email, Twitter, our Facebook page, or ICQ pretty much gets taken care of quickly. Just so you know.
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        • Profile picture of the author asimbawany
          Originally Posted by PayoneerTeam View Post

          Hi Asim!

          About the support - you are right. We had such a huge growth over the last year+ that we were having a hard time catching up with hiring and training new support reps (it takes a few weeks since there's a lot and it's a complicated topic, as we are dealing with money). We actually have a new group of support reps about to start training as well, so we are doing our best to make that go faster.

          For what it's worth, you have someone on the inside here - anyone who contacts me via email, Twitter, our Facebook page, or ICQ pretty much gets taken care of quickly. Just so you know.
          AWESOME
          Rest assured, i'll take you up on that offer when the need arises Talia :p
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  • Profile picture of the author yushi1905
    I am using Paypal for at least 3-4 years now and have no problem with it so far. However, after reading some horror stories about those frozen account, I feel the need to find some other options. I think I will give Alertpay and 2CO a try after reading the replies over here. I am really thankful for the thread.
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  • Profile picture of the author hottlebeez
    Not only will PP hold up payment for vague reasons, they are as was noted earlier... a Leviathan of slow moving size, after requesting my clients IRS tax forms (to verify 503-B tax status) they failed to inform me that they did not
    "receive" the fax properly...in all this delay we launched the site and had scores of missed payments (it took 19 days and 3 fax attempts)

    I found the backdoor phone numbers at
    paypals**ks.com (replace ** w/ uc)
    in case the kids are marketing tonite
    and got phone answered in 4 rings

    Good Luck and Fan also of 2CO
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  • Profile picture of the author PayoneerTeam
    Not dogging any other payment company, just letting you know that if, for some reason, we find suspicious activity in an account and decide to shut it down, the remaining funds in the account are sent directly back to the partner (2CO in this case, for example), so that the user can get them a different way. We don't freeze accounts and funds.
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  • Profile picture of the author Nags
    Was wondering that no one is considering Google Checkout other than Yaros. Maybe its no good? And if the volume is really huge, why not go for a own merchant account with a bank? You will have more control than from any other services i believe.
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  • Profile picture of the author roseca
    i think paypal is the good way to do the payment for the orders.most of the people are using the same.
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  • Profile picture of the author yousefgreat
    I have been using PLIMUS for the last 3 years and would happily review their service:

    PROS:
    - They NEVER missed a payment and are always on time.
    - Support is pretty good... during the past 3 years, I sent about 50 SUPPORT tickets got 48 of them answered within a 48 hour time-frame. (2 were unanswered though)
    - They have good security measures to avoid any chargebacks or fraudulent transactions.
    - Payments are intergrated with Payoneer, so you automatically get your money straight to your credit card.

    CONS:
    - You get paid every 15th of every month (NET 30 system)
    - Clients from Europe will pay 20%+ VAT fees which will drive away customers from Europe if they don't have a Registered Company Number.
    - Inability to " ADD TO CART ", however, they are trying to implement this.

    OVERALL, I rate PLIMUS as very reliable and an honest company.

    Will be giving 2CO a shot next month and will share my experience with a detailed comparison between PLIMUS and 2CO.
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  • Profile picture of the author sledge
    I have been using Plimus for some time now and they are really great. But now they have changed their stance on PayPal and you have to integrate your own PayPal account into there process in order to be able to accept PayPal payments! This is a disaster as far as I am concerned as I want to keep all the received PayPal payments away from my PayPal account if you get what I mean.

    Need to take a look at 2CO now I guess!

    Cheers
    Graham
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