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Can I get a refund of fiverr for a false gig?

by thedog
16 replies
I ordered a gig for a voice over of text.

It was advertised that it would be a person doing it, but it's obviously some software.

Can I get my money back?
#false #fiverr #gig #refund
  • Profile picture of the author E. Brian Rose
    Report it to Fiverr support. I am sure they will take care of you.... but before you do that, ask the seller for a refund.
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  • Profile picture of the author Mark Hess
    From Fiverr:

    How to reject a delivery...

    Rejecting a delivery can be done using the ‘more options...’ link available on the lower right hand corner of the delivery box. Then, click the 'Got Problems?' link and choose the 'Reject Delivered Work' option.
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  • Profile picture of the author Paul200
    Yes you can but they will debit the $5 back into Fiverr so that you can buy another gig with it. I purchased a video gig from Fiverr only to find out that the person was selling copyrighted videos I contacted the original owners and sent all the details to Fiverr. They were very quick to respond and also banned the user. The customer support was very quick and very good.
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  • Profile picture of the author scraig
    Maybe this will help the next time around, but a lot of people don't bother to check the seller ratings before ordering a gig.
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    • Profile picture of the author Paul200
      Originally Posted by scraig View Post

      Maybe this will help the next time around, but a lot of people don't bother to check the seller ratings before ordering a gig.

      The seller I used had a good rating and I used to use Fiverr a lot and have spent somewhere in the region of $150 on gigs. It just so happens that I know a bit about the adult side of things and this particular seller was selling copyrighted content which either nobody picked up on or just did not realise what he was doing. Having said that out of all the gigs I have purchased that was the only one which I reported. The person had obviously made money from it or they had fake ratings which is pretty easy to do on Fiverr
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  • Profile picture of the author fluffythewondercat
    Originally Posted by thedog View Post

    I ordered a gig for a voice over of text.

    It was advertised that it would be a person doing it, but it's obviously some software.

    Can I get my money back?
    You'll get your money back. Just reject the gig and report it to customer service, as other posters have said.

    Could you post a link to the gig here? I'd like to see it.

    fLufF
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  • Profile picture of the author Elluminati
    I love Fiverr for entertainment purposes, but for business purposes, I wouldn't go there, personally. I'm sure there are some honest sellers on there, but there are also some ''marks" on there who are supposed to be professionals, looking to get something for nothing (i.e., "I need you to re-write my 21-page report, but re-write the first 3 pages first so I can test your writing skills."). Ask me how I know...But anyway, play your cards right and I hope you get reimbursed.
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  • Profile picture of the author yugaeko
    come to ask, is returned intact $ 5 or only $ 4?? because i know my $ 1 for fiverr
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    • Profile picture of the author nm5419
      $5 is returned to your Fiverr account. Not $4.
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      • Profile picture of the author Anthony Flatt
        I have bought a bunch of Gigs on Fiverr.com and I am pretty happy over all.

        I have had one vendor not deliver and I sent several emails to them. Then a couple weeks later (ya, I'm slow like that sometimes) I reported it to support. I got my $5 credit a couple hours later.

        I also once had a vendor not deliver and they contacted me to tell me they couldn't deliver so they canceled the Gig. Interesting but a pleasant surprise.
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  • Profile picture of the author ekxstores
    Gigs on Fiverr have varied for me, some really good. For a cancelled gig Fiverr support will credit your Fiverr account the $5 but will not refund your Paypal account (its in their TOS).
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  • Profile picture of the author onegoodman
    Did you contact the seller first ? I am sure if he having a good feedback will go for it even without taking an action like reject delivered work.
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  • Profile picture of the author anders3397
    Unfortunately unreliable gig sellers seem to be an increasing problem on Fiverr. I have had several new members comment on that to me.
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    • Profile picture of the author celente
      Originally Posted by anders3397 View Post

      Unfortunately unreliable gig sellers seem to be an increasing problem on Fiverr. I have had several new members comment on that to me.
      Yup i agree,

      I have to admit, that fiverr support is very good, and it needs to be reported to them so they can handle this properly, and investigate it further.

      Sorry to hear that they got you.

      I do however have a little 'bad news', out of 10 gigs, 9 will be good fiverr gigs there is normally one bad egg in the bunch. But is too be expected I think. Does spoil it a little bit yes.
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  • Profile picture of the author crystal2
    contact fiverr support, tell them everything...they are very quick. i had same problem once and was sorted in just a matter of hours.
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  • Profile picture of the author Stuart Stirling
    Looks like the layout on fiverr has changed. There are no more options to
    reject the delivered work... that I can see anyway.
    Or maybe time is up to reject it. Anyhow.... getting a bit fed up with
    Fiverr and the crap gigs and sellers out there. Sometimes it's great,
    other times really shockingly bad.

    I guess the best way is to sort by ratings.
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