I received an email today from some guy telling me how he "bet everything he had on my s---ty product" and how it "ruined his life" and how he's going to basically come over to my house and kill me. (btw he doesn't have my address)
I sent the guy a much more reasonable response than he deserved, and am currently waiting on his.
Anyways, while I fully recognize that this guy is an a-hole and it's a completely idle threat, this is bumming me out a lot more than it should. I've been doing IM for awhile (largely within email marketing) and I've never had that extreme level of vitriol directed toward me. I'd consider myself one of the good guys-- I don't put out crap products, nor do I promote crap products. If he had that bad of an experience with a product of mine that it "ruined his life", he's most certainly in the extreme minority...
Anyone else had to deal with people sending you threats and anger of this magnitude? How do you handle these bad apples?