Camtasia to powerpoint help!

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I was using the powerpoint plug in on camtasia to record powerpoint presentations and it was working fine now all of a sudden once i finish recording it and it goes straight to camtasia and says: unable to decode the video stream for the file then my file name then this file may not be supported! Why is it doing this all of a sudden and what can I do to fix it? The video comes through but not the audio.
#camtasia #powerpoint

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