Anyone else have this Adwords problem?

by Brad Callen 12 replies
We just created a new Adwords account specifically for a new service/site we launched quietly. I've created several groups etc. The ads say they're active. It's been about 24 hours and we've gotten 0 impressions for all keywords. These are keywords that most definitely get searched often. Our budget is $100/day. Our avg. cost per click is $.40

Everything appears correct to me. When I hover over the little magnifying glass next to each keyword it says "ad showing: NO" and then when I look to see why, it shows me this:

http://screencast.com/t/nMDSB05mJhY

Does anyone know what the problem could be? It's certainly not that our budget is exceeded because we've had 0 impressions, hence 0 clicks.

I've never had problems like this before.

Thanks

Brad
#main internet marketing discussion forum #adwords #problem
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  • Profile picture of the author lakshaybehl
    Maybe there are unpaid bills for the previous months or something like that...

    Or maybe you would want to check whether individual keywords are meeting their minimum average CPC criteria
    .
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  • Profile picture of the author Rufus Steele
    Obvious question maybe but - is this a stand alone account or a group created on an account with other activity ongoing? That may explain the daily allowance spent?
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    • Profile picture of the author Brad Callen
      1. The account is brand new. It was created yesterday morning
      2. There isn't an exceeded balance etc. because the account is brand new.
      3. There's an attached credit card and there are no payment warnings anywhere stating anything unusual.
      4. It's a standalone account. There's only 1 campaign running. No ads are being shown.

      Brad
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  • Profile picture of the author Dave_Kelly
    Brad

    I've had this happen twice, and really never got much of an explanation from Google. One of the campaigns did start showing ads after about 48 hours, the other never did, try upping your daily budget by a LOT for 24 hours, keep an eye on it and see if the ads start showing. That's what I did for the one that did start showing ads though I can't say with any degree of certainty that was the reason the ads started showing as the daily spend was not close to the daily budget.

    Dave
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    • Profile picture of the author zapseo
      Originally Posted by Dave_Kelly View Post

      Brad

      I've had this happen twice, and really never got much of an explanation from Google. One of the campaigns did start showing ads after about 48 hours, the other never did, try upping your daily budget by a LOT for 24 hours, keep an eye on it and see if the ads start showing. That's what I did for the one that did start showing ads though I can't say with any degree of certainty that was the reason the ads started showing as the daily spend was not close to the daily budget.

      Dave
      One of my lifetimes was as an ace software quality assurance engineer for Apple Computer. It also gives me a unique perspective into how to get things to work, even if I don't know exactly what causes the problem.

      Dave's advice is along the lines of what I'd suggest.

      If you think of Google's software as a bunch of gears, for whatever reason, the gears don't quite mesh. Using triggering events, such as changing the prices you are paying (and I would try not only much larger numbers as Dave suggests, but even smaller numbers,and even trying reverting some to 0 for a while and then funding them again.)

      Good luck, Brad.

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      • Profile picture of the author Mark McCullough
        Hi Brad,

        If you're targeting a popular keyword, your bid could be too low. Or if you have position preferences on, it could be too low for the position you've selected. Check out what the avg. bid is on spyfu.

        Here's another thing to try.
        In your campaign settings, put it on accelerated so it will try to deliver all your clicks as fast as possible.

        Mark
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        • Profile picture of the author PJ Morales
          Didn't the Adsense/Adwords/PPC section of the forum get brought over to this new forum?
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  • Profile picture of the author chriswight
    Are you sure you set it up as post pay and not pre pay?
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  • Profile picture of the author nvs74191
    Brad

    It happens too often nowadays- I have several campaigns that started showing impressions only 3-4 days after they were made.

    I have noticed this problem in last 10 days. I try to bid higher to activate, but they get activated only after 3-4 days.
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    • Profile picture of the author severt
      Because of creditcard fraud it seems logica that they check your account first.
      That said, sometimes new accounts got checked before they are going to be enabled.

      Would you give your software away for free if people tell you they are going to pay next month?
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      • Profile picture of the author Brad Callen
        Just a quick update on this. I think the problem was it took a couple days for my credit card to get approved by Google. All of my ads are running fine now.

        Brad
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  • Profile picture of the author Yadira Barbosa
    Lately Google take some time to check manually every campaing, they if the campaign its correct (according with PayPal) you know don't include any brand or prohibited word, they aprove the campaign and start to run.

    This process it's taking between 1 and 3 days
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