Any idea why this might be happening? I emailed them and they said it could be a bunch of things like users having cookies turned off, etc. etc.
I know this wasn't the case though. Here's how it works right now from start to finish:
User lands on page
Clicks on a site URL redirect (i.e. .com/thiswebhostcompany )
Redirects via .htaccess
Goes to web hosts page
I went in the .htaccess and everything is working fine.
Am I SOL? Just have to not think about the sales I'm losing due to this? Any help or suggestions would rock.