for some time now my sites have been offline and I can't get any contact with the hosting company.
- The forum is closed and refers people to the help desk.
- The help desk does not respond to tickets, at least not in the last 24 hours.
- Older tickets can't be accessed any more.
Anybody here who is still in contact with them?
I need to get in touch because I need access to my data on their server.