Adding Buyers to a List Automatically with WSO Pro?

26 replies
How does this work, I can't find any decent documentation on this process at all.

I know WSO Pro says that you can get people who purchase through WSO Pro's system onto your list, but do they know they are added onto your list, is it done legally?

Where does it explain "HOW" to do this on their website?

From what I understand the ONLY customer email you would recieve of your customer, would be the email that is tied and associated with their Paypal account, am I correct?

Is that the normal email, that most people would use if you were wanting them to be on a subscriber list?

Does WSO Pro require a double opt-in?

Thanks,
Steve
#adding #automatically #buyers #lists #pro #wso
  • Profile picture of the author RichardDean
    You can export the emails they used to buy your product in CSV file.

    Go to your account, my listings , next to product name is edit/stats click on stats link / scroll down some to you see the Sales on left side then all way on right side is a link that says [export Sales as CSV] click this.

    Is it ok to add them to your list? some will say YES some will say NO

    They did not ask to be on your list or say it is ok to be mailed... in this case NO it is not ok.

    I can tell you this... I signed up to be on WP to get emails of new WSO...

    I recently got a new paypal account, I bought a WSO with this new account. I did not sign up to be on Mikes list to receive any special offers.

    Guess what I now get two emails from WP one I asked for one I did not.

    This tells me that people who buy through WP goes onto Mikes list.

    So you can export the list but someone else is already mailing WSO's updates to your buyers.

    I don't think that is right.

    some will say yes it is ok and some will say no it's up to you, do you want to be aggressive then add them and give them a way to unsubscribe.

    Richard
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  • Profile picture of the author WillR
    Yes, this is done automatically and it uses the email address they paid with. Whether or not the person needs to confirm their email address is dependent on the settings within your auto-responder. All you simply do is add the list name in your WSO Pro product details and when someone purchases it will send an email to your auto-responder with that persons details, just the same as if they had opted in on a web form. They would then receive an email asking them to confirm their email address.

    Yes, this might not be the email address people want to receive emails to but whether or not you use that function is totally up to you. Having said that, your Paypal email address is usually going to be an email address you do check regularly so you have to weigh up the positives vs the negatives. A lot of people use this feature so it is obviously working well for some.

    Originally Posted by RichardDean View Post

    You can export the emails they used to buy your product in CSV file.

    Go to your account, my listings , next to product name is edit/stats click on stats link / scroll down some to you see the Sales on left side then all way on right side is a link that says [export Sales as CSV] click this.

    Is it ok to add them to your list? some will say YES some will say NO
    He is talking about the automated feature within Warrior Plus. You don't need to export any email addresses anywhere.

    Originally Posted by RichardDean View Post

    Guess what I now get two emails from WP one I asked for one I did not.

    This tells me that people who buy through WP goes onto Mikes list.
    There is a check box option and if you did not uncheck it then yes, you have told Mike you want to receive those emails. That's something you should have unchecked if you did not want to receive.
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    • Profile picture of the author Jill Carpenter
      I use one of Jason Fladliens plugins on my wordpress.

      It lets me connect the aweber, and has a way to connect to wso pro too.

      When someone has purchased, it automatically signs them up to a list - but they need to confirm the subscription.

      It is legal - as they are a customer and this gives you a way to communicate any changes to the product (which might be important) - but it is recommended that you make mention of it on the WSO thread that buyers will be added to a list and they can confirm if they wish.
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    • Profile picture of the author RichardDean
      Originally Posted by WillR View Post

      Yes, this is done automatically and it uses the email address they paid with. Whether or not the person needs to confirm their email address is dependent on the settings within your auto-responder. All you simply do is add the list name in your WSO Pro product details and when someone purchases it will send an email to your auto-responder with that persons details, just the same as if they had opted in on a web form. They would then receive an email asking them to confirm their email address.

      what autoresponders does it work with? I have a custom built that is why I just exported it myself.



      He is talking about the automated feature within Warrior Plus. You don't need to export any email addresses anywhere.
      You can if you need to I don't think Mike does a good job on explaining all this on the website I had to ask Mike myself.


      There is a check box option and if you did not uncheck it then yes, you have told Mike you want to receive those emails. That's something you should have unchecked if you did not want to receive.
      It is a email/ paypal I share with a partner if so then it was hidden as I'm good at looking for things like this, You have to be if you ever used godaddy they try and sneak stuff in also.

      It should not be auto checked that is wrong if someone missed it, I should check the box if I want the email. Not uncheck it.

      I believed 99% I made sure any thing funny would not happen because it is a shared account.

      I don't get emails from the person I bought from only Mike at that email I used.

      It happen on JVzoo also I now get emails from them and never asked for it.


      Richard
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      • Profile picture of the author WillR
        Originally Posted by RichardDean View Post

        It happen on JVzoo also I now get emails from them and never asked for it.

        Richard
        I'll agree with you on that one. I also had the same experience with them and it's why I have not used them for selling any of my products. I don't want my customers put on a list.
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      • Profile picture of the author Steve Wells
        Originally Posted by RichardDean View Post

        You can if you need to I don't think Mike does a good job on explaining all this on the website I had to ask Mike myself.
        I agree 100%, there is no real explanation on how to do this, I've looked

        Thats the main reason I asked this openly, because I have searched and not found any documentation. I have even looked at a few other WSO's on how to use WSO Pro to deliver your products, and no one really touches this in detail clearly...
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    • Profile picture of the author PlatinumLady
      Originally Posted by WillR View Post

      Yes, this is done automatically and it uses the email address they paid with. Whether or not the person needs to confirm their email address is dependent on the settings within your auto-responder. All you simply do is add the list name in your WSO Pro product details and when someone purchases it will send an email to your auto-responder with that persons details, just the same as if they had opted in on a web form. They would then receive an email asking them to confirm their email address.

      Yes, this might not be the email address people want to receive emails to but whether or not you use that function is totally up to you. Having said that, your Paypal email address is usually going to be an email address you do check regularly so you have to weigh up the positives vs the negatives. A lot of people use this feature so it is obviously working well for some.



      He is talking about the automated feature within Warrior Plus. You don't need to export any email addresses anywhere.



      There is a check box option and if you did not uncheck it then yes, you have told Mike you want to receive those emails. That's something you should have unchecked if you did not want to receive.
      Ok so the thing to do is uncheck the option box if you don't want to receive the extra emails after your WSO purchase. Thanks for pointing this out.
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      • Profile picture of the author WillR
        Originally Posted by PlatinumLady View Post

        Ok so the thing to do is uncheck the option box if you don't want to receive the extra emails after your WSO purchase. Thanks for pointing this out.
        That won't stop you getting emails from the product vendor, just WSO of the Day emails from Warrior Plus. But either way, any emails you get that you do not want just unsubscribe from them at the bottom of the email.
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  • Profile picture of the author richrowley
    Simple, when you add your listing to WarriorPlus you can add the name of one of your aweber lists.

    When a buyer pays through paypal, WP automatically integrates the paypal name and email with your aweber list info.

    All happens automatically and grows your list with each sale. Very straightforward inside your listing with WP.

    Just make sure you include a double optin so you dont annoy any buyers with emails from a list they didnt know they joined.
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    • Profile picture of the author WillR
      Originally Posted by richrowley View Post

      Just make sure you include a double optin so you dont annoy any buyers with emails from a list they didnt know they joined.
      It depends what you are using the list for. If you are going to send them product promotions then yes, you should get their permission. If you are only going to use the list for sending them product updates regarding the product they have just purchased then no, you don't need them to double optin. You are quite within your rights to email them about updates to a product they purchased to the email address they purchased with. Of course you must include a way for them to opt out if they wish.
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      • Profile picture of the author Steve Wells
        Originally Posted by WillR View Post

        It depends what you are using the list for. If you are going to send them product promotions then yes, you should get their permission. If you are only going to use the list for sending them product updates regarding the product they have just purchased then no, you don't need them to double optin. You are quite within your rights to email them about updates to a product they purchased to the email address they purchased with. Of course you must include a way for them to opt out if they wish.
        What I had planned on doing was setting up my own opt-in page on my own site, have them register their product and subscribe through the double opt-in at the same time.

        Once they do, they check their email and are asked to confirm the registration and subscription, and are informed what they are subscribing and registering for in the email.

        Once they confirm/register, they are sent to the the product delivery area, which I planned to use the WSO Launch theme. So, they would be sent to the login page.

        Meanwhile, I believe WSO Pro has sent them an email, with username and login details also to the email that is associated with their paypal account....

        It's an extra step but I can't seem to figure a way to do it with less steps, to make sure they do register their product purchase.

        I want to have a list of those who buy my wso and my wso OTO both. So they are segregated onto 2 different lists. One will be a PLR buyers list, verses the regular WSO offer.

        I hope that makes sense?

        If I just use WSO Pro the way it is set up, it seems that an extra email just goes to their inbox, and there is really no incentive for them to open it and sign up to the double opt-in.

        If they are required to "register" their product via email, then they have to do so and open the email to get the link to their download login area.....

        I can't really think of a process to do this, without doing it the way I am thinking with the forced registration.... especially since I am looking to build a buyers list also. They will be able to opt-out for sure..., but only after first sign up.

        I may have to mention that they will be asked to register their purchase in the WSO thread, as part of the product delivery process....

        This may seem controversial, I hope its not to much of a hassle though....

        If someone has a better idea, please let me in on your idea, but take into consideration that I am using the WSO launch theme (to securely deliver the product), WSO Pro, and I am looking to make sure that each buyer registers their product purchase.....
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        • Profile picture of the author WillR
          Originally Posted by Steve Wells View Post

          If they are required to "register" their product via email, then they have to do so and open the email to get the link to their download login area.....

          I can't really think of a process to do this, without doing it the way I am thinking with the forced registration.... especially since I am looking to build a buyers list also. They will be able to opt-out for sure..., but only after first sign up.

          I may have to mention that they will be asked to register their purchase in the WSO thread, as part of the product delivery process....

          This may seem controversial, I hope its not to much of a hassle though....

          If someone has a better idea, please let me in on your idea, but take into consideration that I am using the WSO launch theme (to securely deliver the product), WSO Pro, and I am looking to make sure that each buyer registers their product purchase.....
          Steve,

          I do know what you are saying. Just be careful as I am pretty sure Paypal do not allow you forcing people to take an extra step to receive the product they purchased. You are forcing people on to a list for no other reason than to build yourself a list. I know it's what we marketers want to do but you can't force it on people as a condition of getting the product they already paid for.

          I also have a feeling the mods of this forum don't like that sort of thing either.

          If you do go this route I believe you will need to add a link below the optin/registration box that allows them to bypass it if they wish to. That's why using the WSO Pro auto add feature is preferred by most people. It obviously works so I would probably just go with that.
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          • Profile picture of the author Steve Wells
            Originally Posted by WillR View Post

            Steve,

            I do know what you are saying. Just be careful as I am pretty sure Paypal do not allow you forcing people to take an extra step to receive the product they purchased. You are forcing people on to a list for no other reason than to build yourself a list. I know it's what we marketers want to do but you can't force it on people as a condition of getting the product they already paid for.

            If you do go this route I believe you will need to add a link below the optin/registration box that allows them to bypass it if they wish to. That's why using the WSO Pro auto add feature is preferred by most people. It obviously works so I would probably just go with that.
            Will, Cool, gotcha......... thanks..... I didn't think about that, mainly because what I was doing was something that was suggested in a WSO Product I recently purchased, which explained how to deliver your products through WSO Pro. They suggested a type of sales funnel, where the person after purchasing and clicking on the red button in the WSO Pro delivery area, are redirected to a product registration opt-in page, then they are delivered to the download page automatically after registering. Which is probably a single opt-in form, set up to look and sound like a product registration form....

            It looked like a great idea, but it now seems like it may not be ethical or legal to do it.. Many people bought that WSO, so many people are probably doing it though, I just do not want to follow the crowd, and do something un-ethical or against the rules....so......

            I am in a delimma now............ again...

            Being ethical will overule I am sure....
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            • Profile picture of the author WillR
              Originally Posted by Steve Wells View Post

              Cool, gotcha......... thanks.....

              I am in a delimma now............ again...

              Being ethical will overule I am sure....
              As I say, I don't think it's even comes down to ethics, I think it is one of Paypals conditions.

              I used the WSO Pro auto add feature for my WSO with a single optin list so people did not have to confirm and I never had any problems... very few unsubscribes either. Obviously that has a lot to do with how you treat the list. If I was someone who sent out promotions every few days then I would have used double optin but I'm not that kind of person.

              I only mail my list about my product updates and occasionally other products if I truly believe they need to know about them.
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              • Profile picture of the author Steve Wells
                Originally Posted by WillR View Post

                As I say, I don't think it's even comes down to ethics, I think it is one of Paypals conditions.

                I used the WSO Pro auto add feature for my WSO with a single optin list so people did not have to confirm and I never had any problems... very few unsubscribes either. Obviously that has a lot to do with how you treat the list. If I was someone who sent out promotions every few days then I would have used double optin but I'm not that kind of person.

                I only mail my list about my product updates and occasionally other products if I truly believe they need to know about them.
                I agree again. I happen to be on your list for one of your products, and you handle the list respectfully, which is my intentions for sure...

                However, your name, Warrior Will, almost always gets deleted by accident, because I have the "Warrior Forum Alarm" that automatically sends me updates on keywords in threads, and your name blends in with it in my email inbox, so that I many times delete your name along with the alarms...
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                • Profile picture of the author Jill Carpenter
                  Originally Posted by Steve Wells View Post

                  Yep, your right, this will be my first WSO, so I am to say the least, a little unconfident for sure...

                  Not with my product though, or myself, but the process and in others...

                  So, I will add some incentive to confirm the email..... thanks lots.... Jill
                  It's ok to screw up. I do it all the time. lol

                  I'm trying to remember if I even or how I tested my sales process when I ran it through wso pro. I think I just followed instructions that I had access to based on the tools I was using and "let er' fly."

                  Just breath, take your time to set it up best you can, and test what ever parts of your funnel you can in advance.

                  What you can do is on the download page be sure to include another copy of your optin form. If someone did get signed up, the list form will usually tell them they are already signed up if they try to do it a second time. It can be a safety catch to use until you have had a few people go through the process and you can judge if it is working or not.
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                  • Profile picture of the author Steve Wells
                    Originally Posted by Jill Carpenter View Post

                    It's ok to screw up. I do it all the time. lol

                    I'm trying to remember if I even or how I tested my sales process when I ran it through wso pro. I think I just followed instructions that I had access to based on the tools I was using and "let er' fly."

                    Just breath, take your time to set it up best you can, and test what ever parts of your funnel you can in advance.

                    What you can do is on the download page be sure to include another copy of your optin form. If someone did get signed up, the list form will usually tell them they are already signed up if they try to do it a second time. It can be a safety catch to use until you have had a few people go through the process and you can judge if it is working or not.
                    Good idea............ I will put a sign up form inside the WSO Launch theme area..........possibly
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          • Profile picture of the author Jill Carpenter
            especially since I am looking to build a buyers list also.
            Sounds like you need more confidence in yourself and your product.

            If they really like what you have, they will willingly sign up.

            There are ways to persuade them to finish the opt in process as well - such as it could be a way to get access to additional unadvertised bonuses or it could be necessary to be alerted to updates of the product.
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            • Profile picture of the author Steve Wells
              Originally Posted by Jill Carpenter View Post

              Sounds like you need more confidence in yourself and your product.

              If they really like what you have, they will willingly sign up.

              There are ways to persuade them to finish the opt in process as well - such as it could be a way to get access to additional unadvertised bonuses or it could be necessary to be alerted to updates of the product.
              Yep, your right, this will be my first WSO, so I am to say the least, a little unconfident for sure...

              Not with my product though, or myself, but the process and in others...

              So, I will add some incentive to confirm the email..... thanks lots.... Jill
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  • Profile picture of the author Steve Wells
    Recent reply from WSO Pro Suport:
    You can integrate a mailing list by choosing the correct "autoresponder" service from the drop down list in the listing editor. That will open up another form that you can use to enter in your list name and other pertinent information.

    The type of optin (singe or double) and other mailing list features are controlled through the actual mailing list software itself. The only thing that happens on our end is a capture of the name and email address, which is then forwarded to your list software. From that point, everything is controlled by your list server, so you may want to check with their support to ensure you have things correct on that end.

    Please let us know if there is anything else we can assist you with.
    The above really does not answer my question, can anyone else answer it, here it is:
    How does WSO Pro capture their email and name?

    Are they sent to a form to fill out?

    Does the Paypal IPN send the name and address to you, then you send it to my email service, then my email service, sends them a confirmation email?

    This is the process I am trying to understand, so I can effectively set my sales funnel up...
    Any help from someone that uses WSO Pro lots, your more than welcome to chime in......

    Thanks ahead of time....

    Steve Wells
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  • Profile picture of the author Neil Macks
    I personally do not see the problem with automatically adding a buyer to a list without a double optin. This is basic customer relationship marketing and is done by all the big companies in the world. You buy anything from Amazon you will get emails trying to sell you more stuff.

    As long as you treat your list with respect and offer them value then there should be no problems.
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  • Profile picture of the author Lightlysalted
    Personally I think that ethically it is dubious to add buyers to your distribution email list without asking there permission. Opt in emails are much better. Good question though. Hope it all works out for you
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  • Profile picture of the author Val Wilson
    If you are not happy with the WSO Pro auto optin, rather than doing a forced opt in for customers in order to get their download, you could just request that customers join your list on the download page, in order to get product updates, etc. You will lose a few, but the majority of customers will opt in.
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    • Profile picture of the author TopKat22
      Originally Posted by Val Wilson View Post

      If you are not happy with the WSO Pro auto optin, rather than doing a forced opt in for customers in order to get their download, you could just request that customers join your list on the download page, in order to get product updates, etc. You will lose a few, but the majority of customers will opt in.
      Not ony would this be best for the customer, it would probably be best for the seller.

      For example, my paypal email address is not even an email address I use for anything else but paypal.

      So I consider all other emails to that address spam because I know I don't use it to opt in to anything.
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  • Profile picture of the author Eduard Stinga
    I finally understood how everything works - I know I had a hard time understanding the complete process myself when I set up a WSO with the WSOPro thing. I just left it out back then, having no idea how to make it right without pissing off my buyers.

    I'm happy to see Will's quote from Can Spam Act, just gave me a few ideas!

    Just to understand a few terms, as I'm not really familiar with them.

    Single opt-in - when you just add them to your list automatically, using WSOPro for example, without them having to confirm the subscription or even knowing that they are on your list?

    Double opt-in - same thing as above, just that they receive and e-mail asking to confirm the subscription, right?

    For example, if I offer services, can I manually add all the clients' e-mail addresses from my inbox to my list? Is that still considered single opt-in and is acceptable, since they are clients of mine, right?
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