20 replies
This question is more for online people. Do you set up a real email with your domain or do you think that many people use an alias for their gmail or ymail account? I have some clients asking me this question and wanted to give them a direction. What do you think?
#email #question
  • Profile picture of the author K Meier
    Don't see the relevancy in this question to be honest.

    I find it very unprofessional if I get an email from a customer and his email is WhazzupBoy2012@gmail.com. Also unprofessional as a company to use MyCompanyName@Gmail.com - VERY unprofessional.

    To keep a professional appearance use:
    Private: firstname.surname@gmail.com
    Work: firstname.surname@companyname.com
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    • Profile picture of the author Mat Suran
      Thanks for the input. I do agree with you in regards to professionalism. Just trying to get an overall consensus without getting too specific to any situation.
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    • Profile picture of the author opt in
      Originally Posted by Mat Suran View Post

      This question is more for online people. Do you set up a real email with your domain or do you think that many people use an alias for their gmail or ymail account? I have some clients asking me this question and wanted to give them a direction. What do you think?
      Originally Posted by K Meier View Post

      Don't see the relevancy in this question to be honest.

      I find it very unprofessional if I get an email from a customer and his email is WhazzupBoy2012@gmail.com. Also unprofessional as a company to use MyCompanyName@Gmail.com - VERY unprofessional.

      To keep a professional appearance use:
      Private: firstname.surname@gmail.com
      Work: firstname.surname@companyname.com
      I agree with you K but if you like the GMAIL interface you can still use it and by configuring your domain server and the GMAIL correctly, GMAIL becomes transparent to the email recipients. The email recipient will see only your domain name email and not your GMAIL email even if you use GMAIL as your email interface.

      David
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      • Profile picture of the author Mat Suran
        Originally Posted by opt in View Post

        I agree with you K but if you like the GMAIL interface you can still use it and by configuring your domain server and the GMAIL correctly, GMAIL becomes transparent to the email recipients. The email recipient will see only your domain name email and not your GMAIL email even if you use GMAIL as your email interface.

        David
        Would you suggest using Google Apps to accomplish this?
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        • Profile picture of the author opt in
          Originally Posted by Mat Suran View Post

          Would you suggest using Google Apps to accomplish this?
          Not it all, only some configuration on the GMAIL interface and a small configuration on the domain-name/hosting server email forwarder interface.

          It's very easy and you will look very professional with your own Domain name email while using the GMAIL interface.

          How to do this Step by Step:

          You set an email forwarder on your domain/host server to point to your GMAIL account. As an example: john.smith@yourowndomainname.com --> john.smith@gmail.com

          Than in your GMAIL interface, you go to "settings". (not account settings) Click on the "Accounts an Import" TAB. Under "Send mail as", click on "Add another email address you own" and put your name and your own Domain email address. Click "Next Step", select "Send Through Gmail", Click "Next Step" and click "Send Verification".

          Then go to your GMAIL inbox and you should have received an email from the "Gmail Team" for a Gmail Confirmation. Select the email and click the link to confirm your request or take the code and enter it to the appropriate dialog box from your GMAIL interface and click "Verify".

          Refresh your GMAIL page and go back under the "Accounts and Import" TAB, you should see your domain email under "Send mail as" being added. Beside that email, you should see "make default", click on it. Now your GMAIL account is sending all emails with your domain name email ID like if you were in outlook or in your domain-name/hosting server web-mail interface.

          Hope this help.

          David
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          • Profile picture of the author Mat Suran
            Originally Posted by opt in View Post

            Not it all, only some configuration on the GMAIL interface and a small configuration on the domain-name/hosting server email forwarder interface.

            It's very easy and you will look very professional with your own Domain name email while using the GMAIL interface.

            How to do this Step by Step:

            You set an email forwarder on your domain/host server to point to your GMAIL account. As an example:

            Than in your GMAIL interface, you go to "settings". (not account settings) Click on the "Accounts an Import" TAB. Under "Send mail as", click on "Add another email address you own" and put your name and your own Domain email address. Click "Next Step", select "Send Through Gmail", Click "Next Step" and click "Send Verification".

            Then go to your GMAIL inbox and you should have received an email from the "Gmail Team" for a Gmail Confirmation. Select the email and click the link to confirm your request or take the code and enter it to the appropriate dialog box from your GMAIL interface and click "Verify".

            Refresh your GMAIL page and go back under the "Accounts and Import" TAB, you should see your domain email under "Send mail as" being added. Beside that email, you should see "make default", click on it. Now your GMAIL account is sending all emails with your domain name email ID like if you were in outlook or in your domain-name/hosting server web-mail interface.

            Hope this help.

            David
            I appreciate the helpful step by step instructions. My clients will be more than happy to hear the news.
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    • Profile picture of the author Randall Magwood
      Originally Posted by K Meier View Post

      To keep a professional appearance use:
      Private: firstname.surname@gmail.com
      Work: firstname.surname@companyname.com
      The work form is what we used at my old job as an IT Technician. Very professional.
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  • Profile picture of the author Alexa Smith
    Banned
    Originally Posted by Mat Suran View Post

    This question is more for online people.
    That would certainly appear to make the internet a fit and proper place to ask it, then.

    Originally Posted by Mat Suran View Post

    Do you set up a real email with your domain
    Yes.

    Originally Posted by Mat Suran View Post

    or do you think that many people use an alias for their gmail or ymail account?
    Yes; many people do that instead.

    Originally Posted by Mat Suran View Post

    I have some clients asking me this question and wanted to give them a direction. What do you think?
    I think that if they want to look professional, they need to use a professional-looking email address, exactly as described above by K Meier.
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    • Profile picture of the author Mat Suran
      Thanks Alexa. What would be some advantages, if any, to using an alias?
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      • Profile picture of the author Alexa Smith
        Banned
        Originally Posted by Mat Suran View Post

        Thanks Alexa. What would be some advantages, if any, to using an alias?
        To me, the big advantage (and actually the only reason I use them - one in each niche in which I have a site and a list) is that it makes sure that the customers/subscribers/followers in my cauliflower soup recipes niche and not aware that their expert, in that niche, is also an expert with her own site, articles, lists, subscribers and so on in the desalination technology niche, the underwater basket-weaving niche and all my others. Because if they know that, they may feel that it detracts from my credibility as an "expert". They may even think "Eew, well, this chick is just a marketer who will write about anything profitable for her". Which I prefer them not to think (especially since it's not even true).

        So I'll "brand myself", eight times over, in eight different niches, and look professional in all of them.

        It makes no difference to them whether "their expert" (on cheesecake recipes) is called Alexa Smith or Andrea Wilson. They've never heard of either. That's the name they'll know me by. I'll send them email from "andrea.wilson" (at) "cheesecake-recipes.com" and be completely professional about it ...
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  • Profile picture of the author AndrewStark
    It depends on what you are selling, and if using a pen name is acceptable within the niche? If you're building up a niche blog to sell then a pen name would be brilliant, but having a pen name for a personal blog would be totally daft.

    Personally I love gmail as it means much better delivery than going through a website server that could easily lose my message.

    The other thing would be to set up social media to match whatever email you choose. Gotta give people options in this day and age.
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  • Profile picture of the author TopKat22
    I am a member of a very large international business network and we get the top business owners and speakers from fortune 500 companies who speak and they have all said, if you are in business, your email should always be
    @yourcompanywebsitename.
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  • Profile picture of the author davejug1
    I think if you are serious about internet marketing then you need to be using your domain email as it's much more professional than gmail (eg)

    I do also use gmail and I get my domain to forward my email to my gmail too.
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  • Profile picture of the author K Meier
    I use Google Apps (Google Apps for Business | Official Website) for all my domains. Why? All the same features as Gmail and uptime except you can use your own domain. Also love the spam filter of Google. And on top, it's all free!
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  • Profile picture of the author Domainate
    Definitely use an email address at your own domain. It makes a world of difference in the amount of professionalism you give off regardless of what you actually email.
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  • Profile picture of the author Mike Linley
    Actually speaking about "professionalism", I do agree on using @yourcompanyname.com rather than using the generic @gmail.com. However, the Gmail interface allows people to create a business email without revealing the @gmail.com but your @yourcompanyname.com instead, just like what Opt In mentioned earlier.

    I also agree with what AndrewStarks mentioned - accompany your email in the signature with your social media profiles so you appear more trustworthy and professional.
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  • Profile picture of the author rtinsky
    I would compare to the regular mail that I get. You can tell junk mail from the lack of company name on the envelope and put it in the circular file. I deal with computer email the same way. If the email address ends in hotmail or gmail, I did not inherit a million dollars and I am not clicking on the attachment to get more info. But if it ends in PublishersSweepstakes.com I might take a look. You get the idea.
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    • Profile picture of the author Mat Suran
      Thanks for the replies everyone. Professionalism is a very important factor, if not my first factor, when building a lasting relationship. It can definitely be a deal breaker.
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  • Profile picture of the author JerrickYeoh
    Ofcourse create your own email with your domain .
    Why ?
    - It increase customer confidence.
    - Show your brandname of your company .
    - Show your professional
    - Know you are the real worker from that company or handle that website.
    - reduce the fraud and spam mail happening .

    Stay away from using gmail , yahoomail, hotmail even it free.
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  • Profile picture of the author paul_1
    I would advise that you use your firstname.lastname@gmail.com - Not only will it look professional but will look sincere and that you are really serious about what you are offering! It gives a little assurance to potential customers - well at least that's what I feel.
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