This is why you shouldn't use GoAwayDaddy

19 replies
Takedowns run amok? The strange Secret Service/GoDaddy assault on JotForm (updated)

GoDaddy did nothing to help it's own customer. I have been using Jotform for quite some time as well as a lot of my clients. I find it outrageous that they just shutdown a business like this.


EDIT: I don't think many people know about what they did to Weebly either. http://david.weebly.com/1/post/2011/...nder-sopa.html
#goawaydaddy
  • Profile picture of the author Jetmir
    I use NameCheap and I'm very happy with them and I'd recommend everyone work with them.

    Good luck to you, buddy!
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    • Profile picture of the author Kingfish85
      Originally Posted by Ghurabaa View Post

      I use NameCheap and I'm very happy with them and I'd recommend everyone work with them.

      Good luck to you, buddy!
      I've never used any of their services. Even with the domain promo's they offer, I'd still spend the extra money elsewhere. Not many people know of the horrible practices used at GoDaddy, or the scams involved.
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    • Profile picture of the author Joseph G Spiteri
      I use Godaddy for domains and never had any problems with them.
      Once or twice i needed to call them they where very helpful.
      That's my experience with them anyway.
      As for them shuting down jotform domain name was shut down at the request of the US Secret Service.
      And it all may have been done without a court order.
      This is just here say.
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      • Profile picture of the author CDarklock
        Originally Posted by Joseph G Spiteri View Post

        I use Godaddy for domains and never had any problems with them.
        Same here.

        For fifteen years.

        This is like someone saying "I went to New York City and somebody stabbed me and took my wallet," so people start yelling "That's why I never go to New York City and you shouldn't either!"

        Most people on GoDaddy have never had a problem. Ever. Same goes for PayPal. Maybe the problem isn't that these people went to New York City, but that they conducted themselves in a way that made people want to stab them.
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        • Profile picture of the author Kingfish85
          Originally Posted by CDarklock View Post

          Same here.

          For fifteen years.

          This is like someone saying "I went to New York City and somebody stabbed me and took my wallet," so people start yelling "That's why I never go to New York City and you shouldn't either!"

          Most people on GoDaddy have never had a problem. Ever. Same goes for PayPal. Maybe the problem isn't that these people went to New York City, but that they conducted themselves in a way that made people want to stab them.
          Apparently some people did when they lost 20 some thousand domains after announcing their support for sopa. Essentially one could make a bogus claim against a website, and Godaddy will take it down without investigation.
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  • Profile picture of the author gotmerunnin
    I have all my domains (several hundred) split almost evenly between Godaddy and Namecheap. I have never had any problems with either, although Godaddy has nice bulk rates and Namecheap has free privacy.
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    • Profile picture of the author buckeyes09
      Originally Posted by gotmerunnin View Post

      I have all my domains (several hundred) split almost evenly between Godaddy and Namecheap. I have never had any problems with either, although Godaddy has nice bulk rates and Namecheap has free privacy.
      How large are your sites? It seems that the ones being affected are larger, authority sites with some following. I haven't heard of the authorities trying to take down small, IM sites. They hitting the larger ones with a pretty large following.
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      • Profile picture of the author gotmerunnin
        Originally Posted by buckeyes09 View Post

        How large are your sites? It seems that the ones being affected are larger, authority sites with some following. I haven't heard of the authorities trying to take down small, IM sites. They hitting the larger ones with a pretty large following.
        I have a mix of smaller niche site (less than 5 articles/pages), medium sized (maybe 10-50 articles/pages) and larger sites with 100+ articles/pages. I wouldn't say any of them have a "huge following" but some receive a lot of traffic.

        It definitely makes me worry a bit though.

        Edit: The scariest part is how easily they can do this...without any sort of due process or anything.
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  • Profile picture of the author buckeyes09
    With the government's increasing involvement of trying to regulate the internet on their nebulous, at best, terms, I don't know why one would still use GoDaddy, the company that seems to have no problem with complying with the overzealous government regardless of how ridiculous and Unconstitutional the request(s).
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    • Profile picture of the author Kingfish85
      Originally Posted by buckeyes09 View Post

      With the government's increasing involvement of trying to regulate the internet on their nebulous, at best, terms, I don't know why one would still use GoDaddy, the company that seems to have no problem with complying with the overzealous government regardless of how ridiculous and Unconstitutional the request(s).
      ^this. It's amazing to me, and I understand I'll probably get a lot of backlash here, that people knowingly support GoDaddy who also publicly supported sopa but retracted when they got backlash on the internet.
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    • Profile picture of the author Dan C. Rinnert
      Originally Posted by buckeyes09 View Post

      With the government's increasing involvement of trying to regulate the internet on their nebulous, at best, terms, I don't know why one would still use GoDaddy, the company that seems to have no problem with complying with the overzealous government regardless of how ridiculous and Unconstitutional the request(s).
      You don't think other domain name registrars are going to comply with a government order to takedown a website?

      The reason you hear so many supposed horror stories from GoDaddy is because they are the largest domain name registrar. They handle something like six times as many domains as Network Solutions, the grand daddy of domain names! GoDaddy handles around four times as many domains as eNom, which I think is the second largest registrar.

      GoDaddy is far far larger than any of the other registrars, including NameCheap.

      So the reason that you don't see as many supposed horror stories coming out of these other registrars isn't because they aren't complying with government requests but rather likely because they don't have the sheer numbers of registered domains that GoDaddy has, so you're far less likely to hear of a NameCheap-registered domain being taken down than you are to hear of a GoDaddy-registered domain being taken down.

      That does not mean, however, that NameCheap does not comply with those requests.
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  • Profile picture of the author Ewan1998
    Banned
    I host 2 of my domains on GoDaddy and no problems.

    I've heard their hosting is terrible though, and I'm switching to HostGator soon anyway.
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  • Profile picture of the author sbucciarel
    Banned
    I read that about Jotform last night. I had already transferred my domains out of Godaddy when I learned of their support for SOPA. I've been a Godaddy customer for years with no problems personally, but between their collusion with the gov and support of SOPA to take down domains without due process, I won't ever be their customer again.

    Recently bought six sites from someone and unfortunately the domains were Godaddy domains, so I'm just waiting out the 60 domains to transfer those out too.
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    • Profile picture of the author TerryL
      I have used GoDaddy for years without any problems, as well. I've recently started using NameCheap due to its free WhoIs Guard protection that you get for a year when registering a domain, so I've got a nice selections of domains spread out between both registrars. They're the only ones I've ever used and I'm happy with both of them. GoDaddy has a lot of upsells on checkout that I hear a lot of people complaining about, but I just ignore those and move quickly to the checkout page when buying a domain. I'm so used to seeing the upsells, I don't really "see" them anymore.
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  • Profile picture of the author davezan
    Somewhat in fairness to Go Daddy, they somewhat covered this:

    GoDaddy.com Legal Agreements | View Our Terms of Service Agreement

    8. ADDITIONAL RESERVATION OF RIGHTS

    Go Daddy expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services (including the right to cancel or transfer any domain name registration) for any reason (as determined by Go Daddy in its sole and absolute discretion), including but not limited to the following: (i) to correct mistakes made by Go Daddy in offering or delivering any Services (including any domain name registration), (ii) to protect the integrity and stability of, and correct mistakes made by, any domain name registry, (iii) to assist with our fraud and abuse detection and prevention efforts, (iv) to comply with applicable local, state, national and international laws, rules and regulations, (v) to comply with requests of law enforcement, including subpoena requests, (vi) to comply with any dispute resolution process, (vii) to defend any legal action or threatened legal action without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit, or (viii) to avoid any civil or criminal liability on the part of Go Daddy, its officers, directors, employees and agents, as well as Go Daddy's affiliates.
    But yeah, this sort of thing sucks, especially if you're materially affected.
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    • Profile picture of the author Kingfish85
      Originally Posted by davezan View Post

      Somewhat in fairness to Go Daddy, they somewhat covered this:

      GoDaddy.com Legal Agreements | View Our Terms of Service Agreement



      But yeah, this sort of thing sucks, especially if you're materially affected.
      Yea, I understand that. My thing is though, it appears that jotform was never contacted about this issue before they just took down a website that affected thousands of paying users. It should have been dealt with in a different manner than just changing dns to take down an entire business.
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      • Profile picture of the author Genycis
        I don't think I'll ever see using GoDaddy for anything.. heard and read stories of things gone wrong with people's accounts and such.

        GoDaddy (to me) is the Boost mobile of webhosts in comparison to Verizon or AT&T. I think I'll stick to HostGator and pay a bit more as well with the domain names... so far, I've been more than content.
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        • Profile picture of the author capitalalchemy
          GoDaddy is ridiculous sometimes for some people, but I continue to use them because it's what I'm familiar with.

          That doesn't mean it's good. I've had my problems with them, but you can have your problems with anyone.

          Just like many of the nay-sayers or "loyalists of services" on here, until you've had an issue it's quick to judge.

          I can see easily how what occurred in this story did happen. It's a real threat. As a responsible person using the very same service brought into question, of course it concerns me. It makes me instantly think of alternative solutions in the back of my mind, constantly questioning if the same thing would happen to them.

          Weebly is huge. So is GoDaddy. Any one of them could fall because of a bill like this. It's just irritating to see one of the big cats sell out another when they know that it could happen to them under the same clauses.
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  • Profile picture of the author rarnold
    I have used GoDaddy for 5 years for buying domains. Tried their hosting but it is not set up to accept a lot of scripts. Never had any issues, will continue to buy domains thru them.
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