Then, reading through my support inbox, I can see a good 6-10 emails from the same person over a two day time span, no more than 48 hours after they purchased demanding a refund and demanding that you stop scamming them and this and that etc...
My main gripe is that why for $7, $9, even $17 or $27 do people think that they absolutely own your soul and can talk to you however they want?
Literally, you are going to spend that much in gas, TODAY, I promise you. I know you are entitled to your refund, but if it takes 48 hours, does that give you the right to start yelling scam? I highly disagree with that... but some people just aren't very logical, I suppose?
I've even in the last two years had two different people get my phone number, and leave physical threats on my phone (which my attorney took care of immediately). It's just an insane thing over such a piddly amount.
Sellers don't build their reputations or last by scamming people thousands of times for $7. They do it by offering great value and having their word mean something, and people just don't seem to realize that.
I've started blacklisting people that treat me like that, as I don't even want them to buy from me. I don't mind refunding people AT ALL if they don't like my product, because I don't want their money if they didn't feel like they got their money's worth.
Maybe it's worth it to not even offer a refund policy? Who knows.
At the end of the day, it really makes me want to quit WSOs, public launches, and the whole spiel all together and focus on expanding my offline client base instead of helping people to get to where I'm at in my business for literal pennies on the dollar compared to the time, sweat, tears, stress and pain they'd go through learning it on their own.