Aweber have trouble now?

134 replies
Hi

I just tried to do something and can not get on their page.
It is error to me, or somebody found that?

Thanks
#aweber #trouble
  • Profile picture of the author harrydog
    Yes I think the site is down just tried to get onto the site and its coming up with an error in connection.
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  • Profile picture of the author JeremiahSay
    Me too, I have problems connecting to aweber now

    What happened? omg!

    Jeremiah
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  • Profile picture of the author Gary_The_Ace
    If you're wondering if it's just down for you, or for everyone... try this site.

    http://aweber.com Is Down -> Check if your website is up or down?

    In this case, the site says:

    It's not just you! http://aweber.com looks down from here.

    So yes, it's down.

    -Gary
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  • Profile picture of the author Gary_The_Ace
    I'm sure someone there is on it...

    -Gary
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    • Profile picture of the author Raimundas M
      Yep , it's down.

      I got a few emails from my list that they are unable to open links in my email, it seems that all the Aweber tracking system is down too.
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  • Profile picture of the author J Bold
    both aweber and getresponse are down right now
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  • Profile picture of the author Des Lau
    pretty disappointing, no warnings or anything.

    Strange that both Aweber and Getresponse are down, sounds abit 'megauploadish'
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    • Profile picture of the author Valueinvestor47
      My Aweber web forms aren't working either.
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    • Profile picture of the author J Bold
      Originally Posted by visualju View Post

      pretty disappointing, no warnings or anything.

      Strange that both Aweber and Getresponse are down, sounds abit 'megauploadish'
      These are reputable service providers that comply with the law.

      Don't even go there.

      Not even close to the same kinds of business. Email marketing, done correctly, is completely legal.
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  • Profile picture of the author melleni
    Aweber seems to have been down for at least two hours for me getting connection reset at the moment.
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  • Profile picture of the author Eleanor
    Down for me too! That sucks, I was just about to start work on a new email series... guess it'll have to wait.

    Wierd that both Aweber and Getresponse are down?!
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    • Profile picture of the author J Bold
      Originally Posted by bubbins1987 View Post

      Down for me too! That sucks, I was just about to start work on a new email series... guess it'll have to wait.

      Wierd that both Aweber and Getresponse are down?!
      I wonder if it's some kind of hacker attack.

      It does seem strange.
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    • Profile picture of the author Caleb Spilchen
      Originally Posted by Isobel View Post

      gotowebinar.com and gotomeeting.com are also down - something's taking out some pretty major service providers.
      Originally Posted by bubbins1987 View Post

      Down for me too! That sucks, I was just about to start work on a new email series... guess it'll have to wait.

      Wierd that both Aweber and Getresponse are down?!
      ..

      Is it weird? Every data center no matter the level of "protection" the datacenter has, has a small percent (maybe lower then 1% in most cases) of failure, even with out a distributed denial of service attack (extenduating power outages -- run out of generators... internet line issues.. etc).

      An autoresponder like Aweber & Getresponse are HIGH RISK because of the 100's of thousands of e-mails being sent on a daily basis, so it makes sense that they are located in a datacenter that could hold them... YES, they are in the same datacenter.

      207.8.198.8/web.implix.com IP Address WHOIS | DomainTools.com (The IP of getresponse is located at the Paetec datacenter)

      207.106.239.74/aweber.com IP Address WHOIS | DomainTools.com (The IP of aweber is located at the Paetec datacenter).

      Caleb
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      Caleb Spilchen

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  • Profile picture of the author blalock61
    Yes. It is down.

    Cant pull their site up and the forms on my squeeze pages are not loading/pulling up.
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  • Profile picture of the author searchin
    How does it feel to lose money because you rely so heavily on a third party?
    Not good, not good at all :-(
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    • Profile picture of the author J Bold
      Originally Posted by searchin View Post

      How does it feel to lose money because you rely so heavily on a third party?
      Not good, not good at all :-(
      It's all part of the game.

      If you had your own hosting company, where you hosted all of your own sites, everything could still go down from time to time.
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      • Profile picture of the author Mena Jo
        Has anyone noticed their sites loading slower?

        Something to do with Aweber connecting (or at least attempting to connect) to their forms.
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        • Profile picture of the author matchoo77
          Originally Posted by SEObabe View Post

          Has anyone noticed their sites loading slower?

          Something to do with Aweber connecting (or at least attempting to connect) to their forms.
          Yes. My site is taking forever to load and the opt in forms are not showing up. Hope they get this fixed before lunch!
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    • Profile picture of the author J Bold
      Originally Posted by richgrad View Post

      Anyone knows how long it has been down already?

      I can't get in too and all the web forms aren't working
      Been an hour or two. Getresponse went down for me around two hours ago but it's back now. Not sure about Aweber but seems to be a similar timeframe, though Aweber's still down for me.
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    • Profile picture of the author harrydog
      If you are running a WSO I would recommend putting a notice on your listing telling people that Aweber is down and to bookmark your page so they dont think that its your site that is broken if you have an opt in.
      I have done this
      cheers
      Mark

      Ps just remember to take it off when Aweber comes back
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  • Profile picture of the author davejug1
    I'm using Aweber but GR only have their homepage up at the moment, everything else is down including support, blog and signing up
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  • Profile picture of the author thomasburke
    Here is the message now on get responses login page. "We are really sorry but we have run into an error. We are scrambling to fix it while you are reading this message!"
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  • Profile picture of the author markowe
    Yep - this is bad, I just noticed they have a problem - could be some sort of DOS attack.

    I think this is worth underlining:

    NOTE: IF YOU HAVE AWEBER CODE ON YOUR SITE, YOUR SITE MAY NOT BE LOADING! I realised my traffic to a site had taken a big hit (not to mention optins had stopped) - the reason? Aweber Javascript optin (lightbox popup) code was not working, and basically jamming up my site so it didn't load, or took a VERY long time to do so.

    ADVICE: Look into this - if you see your site taking a long while to load, and it says at the bottom something like "Accessing www.aweber.com" or similar pull your Aweber code for the time being until it gets fixed!

    (woah, disaster...)
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    • Profile picture of the author Mena Jo
      Hey Markowe

      Thanks for the tip. I removed the offending code for my exit pop up but my site is still slow to load. At the bottom it says connecting to forms.aweber.com... Do you have any further suggestions?


      Originally Posted by markowe View Post

      Yep - this is bad, I just noticed they have a problem - could be some sort of DOS attack.

      I think this is worth underlining:

      NOTE: IF YOU HAVE AWEBER CODE ON YOUR SITE, YOUR SITE MAY NOT BE LOADING! I realised my traffic to a site had taken a big hit (not to mention optins had stopped) - the reason? Aweber Javascript optin (lightbox popup) code was not working, and basically jamming up my site so it didn't load, or took a VERY long time to do so.

      ADVICE: Look into this - if you see your site taking a long while to load, and it says at the bottom something like "Accessing www.aweber.com" or similar pull your Aweber code for the time being until it gets fixed!

      (woah, disaster...)
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      • Profile picture of the author markowe
        Originally Posted by SEObabe View Post

        Hey Markowe

        Thanks for the tip. I removed the offending code for my exit pop up but my site is still slow to load. At the bottom it says connecting to forms.aweber.com... Do you have any further suggestions?
        Yep, you probably still have another code in there somewhere

        I had two - one was for a split-test - I removed both...
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        • Profile picture of the author WhamSoft
          Aweber just released a statement via facebook, though no clues on the actual problem or when the fault is likely to be fixed.

          https://www.facebook.com/aweber
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        • Profile picture of the author AnniePot
          Grrr... this has really blown a long-planned campaign right out of the water.

          I also have an account with Vertical Response (so far I'm more than delighted with their service), and I'm now thinking seriously about moving more of my "stuff" over to them.
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        • Profile picture of the author Bredfan
          Something about lemonade and lemons.... If it's going to happen, at least it's early on a Sunday morning.

          Though I don't play so much in the IM niches, so I can't speak for that. But my sites in politics, wellness, home improvement and sports are all slowest - by far - on Sundays.
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          • Profile picture of the author jburdic
            I am in the WAH/Make Money Online niche and Sundays are one of
            the best days. Oh well, This hardly ever happens so yep,
            its part of the game...

            Aweber is usually Amazing!

            Still down, though...
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          • Profile picture of the author thomasburke
            Originally Posted by ZaphodBeebleBrox View Post

            Get updates from AWeber directly on the situation...

            https://twitter.com/#!/aweber
            Yes, they were advising people to check out their twitter hours ago, but there were no updates under just an hour ago, but better late than never I guess.
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        • Profile picture of the author VaultBoss
          Today, it was not only Aweber, GetResponse as well and a few other related websites ... I don't know for sure, but people reported iContact as well.

          It 'seems' that they all claim it was an issue with a DataCenter that hosted all of these services.

          There have been rumors of DDOS attacks, too.

          No matter what, in any case you should take measures to stay safe in any event.

          Backup your lists frequently.
          Start looking into alternatives, to have a redundancy plan in place, be it 3rd party or self-hosted AR.

          It is just good business practise to think ahead and plan for contingencies like these.
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    • Profile picture of the author Shaun OReilly
      Originally Posted by markowe View Post

      NOTE: IF YOU HAVE AWEBER CODE ON YOUR SITE, YOUR SITE MAY NOT BE LOADING! I realised my traffic to a site had taken a big hit (not to mention optins had stopped) - the reason? Aweber Javascript optin (lightbox popup) code was not working, and basically jamming up my site so it didn't load, or took a VERY long time to do so.

      ADVICE: Look into this - if you see your site taking a long while to load, and it says at the bottom something like "Accessing www.aweber.com" or similar pull your Aweber code for the time being until it gets fixed!

      (woah, disaster...)
      This is one of the reasons why you should NEVER only
      use the javascript code to display your webforms.

      Instead, get the raw HTML code from AWeber and use
      that on your site. At least your form will display and at
      times when AWeber is down, they usually still collect
      the data and update their systems later.

      Also, if you only use the javascript code, then your
      forms will not be show to users who have javascript
      turned-off in their browsers - at ANY time.

      This is one of the times that I'm thankful that I've also
      got a self-hosted autoresponder where the software,
      lists and hosting are 100% within my control.

      Dedicated to mutual success,

      Shaun
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      .

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  • Profile picture of the author thomasburke
    Thanks Markowe. I just tested my main page and it loaded quick and fine, with the aweber optin logo showing as normal, but a test opt in failed unfortunately. I remember this same thing happening 2 years ago and later they said it was for sudden maintenance that had to be done and there was no time for them to inform people. But I think this may be different since get response and the other sites are having the same troubles.
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    • Profile picture of the author markowe
      Originally Posted by thomasburke View Post

      Thanks Markowe. I just tested my main page and it loaded quick and fine, with the aweber optin logo showing as normal, but a test opt in failed unfortunately. I remember this same thing happening 2 years ago and later they said it was for sudden maintenance that had to be done and there was no time for them to inform people. But I think this may be different since get response and the other sites are having the same troubles.
      Yeah, it's probably just the lightbox popup - if you have the HTML embedded on your site then that will display properly. But anything with Javascript has to pull something from Aweber just to display it and therefore will fail if Aweber is down.
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    • Profile picture of the author harrydog
      Just checked my site and all loads Ok but of course the opt in does not work and Aweber site still does not connect and not even any error details on their page - must be bad!!
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  • Profile picture of the author davejug1
    My inbox has never been so quiet
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  • Profile picture of the author danielmcclure
    This is bad, all tracked links from Aweber won't load. I've never been fully convinced by their link tracking, looks like it's finally time to implement my web click tracking to emails as well!
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  • Profile picture of the author matchoo77
    Come to think of it...aweber links may not have been working yesterday either. My sales screeched to a halt and I was at a loss as to why. I'm getting more irritated by the minute.
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  • Profile picture of the author Michelle Stevens
    Wow Go To Webinar was down earlier and now Aweber.......what ever next!!
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  • Profile picture of the author taskemann
    Yeah Aweber is offline. And GetResponse also (it was)... Hm, weird!
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  • Profile picture of the author chaoslinker007
    Cant seem to find anything online related to aweber or getresponse being DOWN.

    wth?
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  • Profile picture of the author JulioGarabot
    I had to put on pause a paid campaign to my squeeze page, who knows how many subs I lost.
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    123 Happy
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  • Profile picture of the author ryanmilligan
    Banned
    Thought it was only me!

    Nearly destroyed every computer in my home! So frustrated!

    At least I can calm down now
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  • Profile picture of the author ForwardSteps
    Thank you Gelu. Yes, Aweber has been down since approx. 4 hours (or a little more) ago, judging by the last time I visited my lists in there.
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  • Profile picture of the author LukePeerFly
    This sucks. Hope they get it back up soon!
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  • Profile picture of the author chaoslinker007
    Something fishy is going on here..
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  • Profile picture of the author simonjwarner
    Just checked and icontact is down as well........ weird.
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  • Profile picture of the author thomasburke
    Aweber log in page is up. It is taking a log time, but at least it is progress.
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  • Profile picture of the author thomasburke
    Was able to log in and got this message: System Maintenance

    AWeber customer and affiliate control panels are currently unavailable due to system maintenance.

    Customer web forms displays, web form sign ups, click tracking links, open rates, and unsubscribe links are still functioning for your website visitors and subscribers.

    Any new subscriber sign ups during this period will be queued and sent the initial message once maintenance is completed. Any follow up or broadcast newsletter messages during this period will be delivered at the completion of the maintenance period.
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  • Profile picture of the author thomasburke
    Opt in page is a little slow but working now for Aweber.
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    • Profile picture of the author Irish Intuition
      I find it funny how some people are mad at these providers. Do
      you really think they just shut everything down for the heck
      of it?... nobody is more distraught than they are at the moment.
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      • Profile picture of the author davejug1
        Originally Posted by Paul McQuillan View Post

        I find it funny how some people are mad at these providers. Do
        you really think they just shut everything down for the heck
        of it?... nobody is more distraught than they are at the moment.
        Well people are mad at the situation. But I can understand people getting mad at the companies since they obviously have redundancy issues
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      • Profile picture of the author Bill Farnham
        Originally Posted by Paul McQuillan View Post

        I find it funny how some people are mad at these providers. Do you really think they just shut everything down for the heck of it?...
        Of course not.

        They shut it down to screw with me personally. They know exactly what they're doing.

        The nerve...



        ~Bill

        (yup, still down)
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      • Profile picture of the author matchoo77
        Originally Posted by Paul McQuillan View Post

        I find it funny how some people are mad at these providers. Do
        you really think they just shut everything down for the heck
        of it?... nobody is more distraught than they are at the moment.
        You probably wouldn't be chuckling so much if your window cleaning business relied on opt ins.
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  • Profile picture of the author AlanB
    Tic-Tac, Tic-Tac.... let me know when they are back up...
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  • Profile picture of the author jordel
    all we can do now is wait. very frustrating

    Jorge
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  • Profile picture of the author John Romaine
    Wow.

    This has begun costing me sales.

    Im getting refund requests because people are unable to access my download page due to aweber not redirecting.

    Ouch!
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  • Profile picture of the author topskyca
    only now did i notice i have lost the sales for the morning. the squeeze pages don't work at all. this is a disaster.
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  • Profile picture of the author Burton Lancaster
    58 min ago via twitter ...

    "Hi everyone! We're experiencing some unscheduled system maintenance and should be back up shortly. ^SC"
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    • Profile picture of the author aaallday2010
      UPDATE from Twitter:

      "The site is intermittently available. We're working to restore access for all"

      I've since taken down all my aweber forms because they were taking way too long to load.
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    • Profile picture of the author John Romaine
      Originally Posted by Burton Lancaster View Post

      58 min ago via twitter ...

      "Hi everyone! We're experiencing some unscheduled system maintenance and should be back up shortly. ^SC"
      The way they handle this will determine a large percentage of future customers I would guess.

      "Unsheduled maintenance" - quit the bull**** already. The sites are obviously either hacked, or been compromised in some way.

      Whatever it is, I can bet you that a few lists have been poached.

      Its ridiclous that they havent emailed everyone with some form of update and we're finding out about it on a public forum.
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      • Profile picture of the author PeteNY
        Wonder if it had anything to do with the severe tornados and power outages.

        I redirected my PPC traffic to Infusionsoft. Fortunately I had two systems already set up.

        You may want to put up a quick autoresponder form from one of the other providers as a temporary fix. Or, wait it out if you don't have anything critical running right now.
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      • I've changed my link on my money site from my squeeze page, to a temporary direct Clickbank link.

        Paused all my paid campaigns, Ironically on the day where I increased all my Max CPM's .. :rolleyes:
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      • Profile picture of the author simonjwarner
        Originally Posted by John Romaine View Post


        Its ridiclous that they havent emailed everyone with some form of update and we're finding out about it on a public forum.
        They cant email....

        Awebers down!!:rolleyes:
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        • Profile picture of the author John Romaine
          Originally Posted by thehypnoman View Post

          They cant email....

          Awebers down!!:rolleyes:
          I wrote that on purpose

          I remember years ago, our office phone wasnt working, and when the IT guy finally arrived he said to us..

          "Whats going on over here, Ive been trying to call you guys all day...."
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        • Profile picture of the author thomasburke
          Originally Posted by thehypnoman View Post

          They cant email....

          Awebers down!!:rolleyes:
          Yeah, guess they are in the same boat as the rest of us.
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        • Profile picture of the author John Romaine
          Originally Posted by thehypnoman View Post

          They cant email....

          Awebers down!!:rolleyes:
          They should be emailing us individually, using Outlook Express.
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      • Profile picture of the author matchoo77
        Originally Posted by John Romaine View Post

        The way they handle this will determine a large percentage of future customers I would guess.

        "Unsheduled maintenance" - quit the bull**** already. The sites are obviously either hacked, or been compromised in some way.

        Whatever it is, I can bet you that a few lists have been poached.

        Its ridiclous that they havent emailed everyone with some form of update and we're finding out about it on a public forum.
        Yeah really drop the BS! They were probably advised against admitting they were hacked by their lawyers. Seems to be a lot of lawyers floating around here on WF...any of you care to comment on that aspect of it?
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  • Profile picture of the author talfighel
    I don't use them but I just went to their site and it seems down.

    I am sure that they are on it and fixing it.
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  • Profile picture of the author thomasburke
    Get Response seems to be back to normal now. Hopefully Aweber will be soon as well.
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  • Profile picture of the author John Romaine
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    • Profile picture of the author mikeink
      Yep we all need the PANIC button!!! John R.
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      Well let me see. OH yea need to start work on my ???????? again.
      Been working for slave wages to long.

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  • Profile picture of the author madison75074
    I thought it was just me. I've been trying to get in for about an hour.
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  • Profile picture of the author mikeink
    Things like this will happen for a reason, not only on the net, it does happen offline also.

    Last evening I found a couple of sites that go through Aweber where very slow, and while doing a refresh they came up partially on not at all.

    So do you run from company A because they have a major outage or because your bank just got robbed. This will happen and we have no control over it.

    What will you do if all the search engines go down?
    Or just google went down?
    What about your host company?

    Oh no want about Facebook? Boy you would be >>>>>>>>

    They have let customers know that there is a problem to the best of there ability.

    Now things do happened offline simliar to this and is it the fault of Wallmark or NYS that there puter system went out or a hurricane knock the store down?

    This just my 2 cents.

    If it can go wrong/happen it will. No matter how many back ups/percautions you take.
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    Well let me see. OH yea need to start work on my ???????? again.
    Been working for slave wages to long.

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  • Profile picture of the author Yoseff
    Great, I had a ad swap booked for today, login and see some bad numbers, go to login to aweber can't, then find this, great, just great...
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  • Profile picture of the author thomasburke
    WOW, I was just able to log in to Aweber normally. Hopefully the trouble is over (at least for this time)
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  • Profile picture of the author thomasburke
    Sorry, jumped the gun a bit. Everything looked normal on the upper half of the page, but on the important stuff in the lower part of the page this message was waiting for me "The requested data is currently unavailable due to system maintenance."
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  • Profile picture of the author Brenden Clerget
    Kind of funny they both went down at once.

    Same servers, rebranded?

    Nobody's brought this up yet? Astronomically unlikely they both go down unless it was a DDOS attack or something but who'd be DDOS'ing two AR providers?

    Yeah, somebody probably got themselves a nice chunk of free subscribers, is my guess.
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    • Profile picture of the author thomasburke
      Originally Posted by Brenden Clerget View Post

      Kind of funny they both went down at once.

      Same servers, rebranded?

      Nobody's brought this up yet? Astronomically unlikely they both go down unless it was a DDOS attack or something but who'd be DDOS'ing two AR providers?

      Yeah, somebody probably got themselves a nice chunk of free subscribers, is my guess.
      If you read some of the earlier posts in this thread Brenden, you will see that a number of other major service providers were (or still are) also down.
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  • Profile picture of the author shmerns
    I just created a thread about this, glad to know it's not just me. Okay I guess
    we'll all just have to be patient
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    • Profile picture of the author thomasburke
      Originally Posted by shmerns View Post

      I just created a thread about this, glad to know it's not just me. Okay I guess
      we'll all just have to be patient

      Wonder why???
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  • Profile picture of the author taskemann
    What if the feds have shutted down Aweber as they did with MegaUpload, and prosecuted the founder for piracy?
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    • Profile picture of the author thomasburke
      Originally Posted by taskemann View Post

      What if the feds have shutted down Aweber as they did with MegaUpload, and prosecuted the founder for piracy?
      Why would they do such a stupid thing? I don't think there is much of a comparison between the two service providers.
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      • Profile picture of the author taskemann
        Originally Posted by thomasburke View Post

        Why would they do such a stupid thing? I don't think there is much of a comparison between the two service providers.
        Relax, it was just a joke. :p
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    • Profile picture of the author matchoo77
      Originally Posted by taskemann View Post

      What if the feds have shutted down Aweber as they did with MegaUpload, and prosecuted the founder for piracy?
      Nah. These are can-spam compliant businesses. I would REALLY like to know why this happened.
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    • Profile picture of the author aaallday2010
      Originally Posted by taskemann View Post

      What if the feds have shutted down Aweber as they did with MegaUpload, and prosecuted the founder for piracy?
      There would be a notice on their homepage from the FBI if such a thing did occur.

      This just happened last week with JotForm.com the FBI shut them down for like 2 days. All of my contact forms were disabled as a result.
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  • Profile picture of the author steven sanderson
    Me tooooo, had trouble today, sounds like it is across the board

    Steven
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  • Profile picture of the author JamesPenn
    I've been trying to get a time sensitive email out for over 10 hours now. This is really frustrating and definitely the worst experience I've had with Aweber over the last five or so years - 99.9% of the time it's been great.

    The other annoying thing is I can't log-in to get my html form code so I can't switch my javascript forms for html one's.

    Anyone know any solutions for this?

    James
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  • Profile picture of the author JamesPenn
    UPDATE: I think I'm back in!

    Edit: No I'm not. Well I was for a few seconds, but when I tried to access my broadcasts I got a timed out message.
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    • Profile picture of the author matchoo77
      Originally Posted by canyon View Post

      Maybe Anonymous made an unannounced move
      I wondered about that for a minute...what kind of anti-establishment hacker group attacks an autroresponder site that is used by small businesses though? They won't be getting much sympathy from the court of public opinion for their exploits if this ends up being the case...
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  • Profile picture of the author colinph970
    Maybe something to do with the Tornado's? - just a thought.........
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  • Profile picture of the author kenomen
    Seems it's back... at least for now.....
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  • Profile picture of the author AlanB
    Voila......... its back again!

    Edit: Nah.... it only lets me see lists stats... but it doesn't let me create new broadcasts...
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  • Profile picture of the author ijohnson
    Aweber needs some real good competition in the email autoresponder space. Then, they will improve their services and their response times.
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  • Profile picture of the author collegeofcontent
    sometimes, certain sites have issues when trying to login. College of content has experienced this for, when trying to log into social net working services in the past, such as tagged.com. Perhaps it's just a technical glitch that's temporary.
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    • Profile picture of the author MacS09
      I just picked up this notice from the Aweber website:

      System Maintenance


      AWeber customer and affiliate control panels are currently unavailable due to system maintenance.


      Customer web forms displays, web form sign ups, click tracking links, open rates, and unsubscribe links
      are still functioning for your website visitors and subscribers.

      Any new subscriber sign ups during this period will be queued and sent the initial message once maintenance is completed. Any follow up or broadcast newsletter messages during this period will be delivered at the completion of the maintenance period.


      And now, when I went beack to double check, I managed to log into my account OK. Perhaps it's over?
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      • Profile picture of the author ryanmilligan
        Banned
        Originally Posted by MacS09 View Post

        I just picked up this notice from the Aweber website:

        System Maintenance


        AWeber customer and affiliate control panels are currently unavailable due to system maintenance.


        Customer web forms displays, web form sign ups, click tracking links, open rates, and unsubscribe links
        are still functioning for your website visitors and subscribers.

        Any new subscriber sign ups during this period will be queued and sent the initial message once maintenance is completed. Any follow up or broadcast newsletter messages during this period will be delivered at the completion of the maintenance period.


        And now, when I went beack to double check, I managed to log into my account OK. Perhaps it's over?
        yeah, I could log in also.

        But it wouldn't actually let me check on my lists or send a broadcast. Who knows, hope it's fixed by tonight at least.
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  • Profile picture of the author David Keith
    Well, it seems to be back up for me. It has been getting progressively better over the last hour or so.

    Having said that, let me put this catastrophe in perspective for all you folks who are slamming aweber for being such a terrible company and costing you so much money.

    there are 8760 hours in a year. Aweber was just down for 8-10 of those. That means they were down for about .1 % of a year.

    Now, I probably make more money per hour than the average aweber user, but lets assume you are averaging 100k per year and that is entirely due to aweber. Assuming those numbers, this catastrophe just cost you a whopping $100.

    I realize it may have cost someone who just launched a product much more, but that is definitely the exception. In truth most people are making far less than 100k, so their loss is much less than $100.

    Do you realize how many aspects of your business that are totally within your control you could improve to make an extra $100 this year?
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    • Profile picture of the author Rod Cortez
      Originally Posted by David Keith View Post

      Well, it seems to be back up for me. It has been getting progressively better over the last hour or so.

      Having said that, let me put this catastrophe in perspective for all you folks who are slamming aweber for being such a terrible company and costing you so much money.

      there are 8760 hours in a year. Aweber was just down for 8-10 of those. That means they were down for about .1 % of a year.

      Now, I probably make more money per hour than the average aweber user, but lets assume you are averaging 100k per year and that is entirely due to aweber. Assuming those numbers, this catastrophe just cost you a whopping $100.

      I realize it may have cost someone who just launched a product much more, but that is definitely the exception. In truth most people are making far less than 100k, so their loss is much less than $100.

      Do you realize how many aspects of your business that are totally within your control you could improve to make an extra $100 this year?
      David,

      Stop making so much damn sense.

      RoD
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  • Profile picture of the author vivi62
    Hi noticed a lot of sites have been down tonight,hope no one is hacking again.
    regards
    vivi62
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  • Profile picture of the author AlanB
    Has anybody been able to queue and send broadcasts yet...?
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    • Profile picture of the author Mitsakis
      Originally Posted by AlanB View Post

      Has anybody been able to queue and send broadcasts yet...?
      I recieved an email from an aweber list 10 minutes ago so broadcasts are probably ok now.
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  • Profile picture of the author KevL
    Yup it's down, I got a message from them earlier that they're working on it - and that signups & unsubs etc will work but there's a bit of a backlog. You can see on their twitter where they're up to, it currently says it's back up intermittently: https://twitter.com/#!/aweber
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  • Profile picture of the author AlanB
    Mine are queued but they just don't send...

    It's either not working yet... or there are just millions of
    emails starting to try to get sent at the same time and
    that also delays the send out...

    Hopefully its the second issue...


    Edit: 28 minutes later my brand new queued broadcast was sent...
    so yeah its finally working for me...
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  • Profile picture of the author wizzard74
    Give it time, they'll have huge backlogs. Apparently it was a datacentre issue, so beyond aweber's control.
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  • Profile picture of the author matchoo77
    I am breathing a sigh of relief this evening. Aweber is fully functional for me again. Emails, leads, and SALES and starting to roll again. :-D
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  • Profile picture of the author thomasburke
    Everything is working fine now. Hope it will stay like this for a long time. Last time I remember it happening was two years ago.
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  • Profile picture of the author markowe
    What REALLY bugs me is that there is not a word from them, of apology, of explanation, of anything. I log in and everything is "business as usual". I want more transparency than that - I can't tell you how much that attitude irritates me, and makes me nervous.
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    • Profile picture of the author J Bold
      Originally Posted by markowe View Post

      What REALLY bugs me is that there is not a word from them, of apology, of explanation, of anything. I log in and everything is "business as usual". I want more transparency than that - I can't tell you how much that attitude irritates me, and makes me nervous.
      They did send updates on their twitter and facebook page.

      Perhaps they'll send something tomorrow when the dust settles a bit. It looks like it was something which affected several sites.
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      • Profile picture of the author markowe
        Originally Posted by redicelander View Post

        They did send updates on their twitter and facebook page.
        Right, exactly, instead of making a formal announcement to their customers when they log into their website. I haven't got time to chase around looking for their social pages or wait for someone on a forum to tell me what they said...

        Perhaps they'll send something tomorrow when the dust settles a bit. It looks like it was something which affected several sites.
        Yes, all the more worrying that there appears to have been a widespread attack on multiple service providers and we are being left in the dark about it! I can't even find anything in Google News about it. I guess we'll have to rely on WF for our information...
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        • Profile picture of the author wizzard74
          Originally Posted by markowe View Post

          Right, exactly, instead of making a formal announcement to their customers when they log into their website. I haven't got time to chase around looking for their social pages or wait for someone on a forum to tell me what they said...



          Yes, all the more worrying that there appears to have been a widespread attack on multiple service providers and we are being left in the dark about it! I can't even find anything in Google News about it. I guess we'll have to rely on WF for our information...
          1. No-one has said it was an attack.
          2. There was a message on their website to say they were having problems

          And stop whingeing about it, service has now been resumed, go back to work.
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          • Profile picture of the author markowe
            Originally Posted by wizzard74 View Post

            1. No-one has said it was an attack.
            2. There was a message on their website to say they were having problems

            And stop whingeing about it, service has now been resumed, go back to work.
            I don't want to "work" - they are supposed to be working for me.

            Look, they need to tell us what's going on, that's all I am saying - you're fine with not knowing whether the same thing will happen tomorrow, are you?
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            • Profile picture of the author wizzard74
              Originally Posted by markowe View Post

              I don't want to "work" - they are supposed to be working for me.

              Look, they need to tell us what's going on, that's all I am saying - you're fine with not knowing whether the same thing will happen tomorrow, are you?
              No because I make other plans.
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        • Profile picture of the author Richard Van
          Originally Posted by markowe View Post

          Yes, all the more worrying that there appears to have been a widespread attack on multiple service providers and we are being left in the dark about it! I can't even find anything in Google News about it. I guess we'll have to rely on WF for our information...
          ....and there lies the entire problem.

          Why the hell you'd rely on the information here about Awebers problems is beyond me. The theories being bandied about have been so broad I've ignored this thread until now.

          Originally Posted by Dimagiba View Post

          hrmmm.. I think I also have problem.. what should I do?
          What problem? They're back online and have been for ages.

          Why did you post that? To try and whack up another one liner?
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  • Profile picture of the author sloanjim
    Crumbs so must frustration for something being down for a few hours..wow.
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  • Profile picture of the author Dimagiba
    hrmmm.. I think I also have problem.. what should I do?
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