Is GetResponse offline?

41 replies
I can't seem to connect to getresponse.com and all my opt-in pages aren't working.
Is this happening to anyone else?
#getresponse #offline
  • Profile picture of the author wizzard74
    Looks like aweber is having the same problem.
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  • Profile picture of the author davejug1
    Hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm.

    Aweber is currently down too.

    Coincidence?
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  • Profile picture of the author J Bold
    yes, getresponse is down.

    I just sent out an email to my list and now the links won't work.

    Very annoyed.

    Interesting that Aweber's having the same problem.
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  • Profile picture of the author searchin
    Very interesting. Probably GetResponse is PL of Aweber or vice versa?

    I geared up this Sunday to work on my Autoresponder and this is what I get.
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    • Profile picture of the author J Bold
      Originally Posted by searchin View Post

      Very interesting. Probably GetResponse is PL of Aweber or vice versa?

      I geared up this Sunday to work on my Autoresponder and this is what I get.

      I'm unsure what you mean by "PL" but yes Aweber and Getresponse are both down.
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  • Profile picture of the author searchin
    Private Label.
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    • Profile picture of the author J Bold
      Originally Posted by searchin View Post

      Private Label.
      No, they are two separate businesses, as far as I know. I would be extremely surprised if one was the Private Label of the other.

      I'm gonna say no, definitely not. Completely different interface.

      I suppose it's somehow possible that they could have similar web hosting platforms, but I don't know.
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      • Profile picture of the author davejug1
        Originally Posted by redicelander View Post

        No, they are two separate businesses, as far as I know. I would be extremely surprised if one was the Private Label of the other.

        I'm gonna say no, definitely not. Completely different interface.

        I suppose it's somehow possible that they could have similar web hosting platforms, but I don't know.
        Man! That would be a massive surprise
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  • Profile picture of the author wizzard74
    Most probably a routing issue seeing as both are down at the same time.
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  • Profile picture of the author Dann Vicker
    This is so annoying, really. You want to cough out the dollars to get the opt-ins and you get this in return.
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  • Profile picture of the author J Bold
    Update: Getresponse just loaded up for me. Perhaps the problem is fixed.
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  • Profile picture of the author Deepak Media
    Yes, you are right aweber.com appears to be Offline!
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  • Profile picture of the author Cossack
    The Getresponse homepage is appearing some of the time, but I can't click anywhere from there. Not nice this. I was already having issues with their forms not displaying properly. Nothing to do but go and have a nap, I guess.
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  • Profile picture of the author JimDucharme
    We're working on it. Sorry for the inconvenience. We'll keep you updated.

    And no, Searchin, I can assure that is NOT the case sir.

    Regards,
    jim
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  • Profile picture of the author topgold
    Yeah it was down earlier, but it's back up now.
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  • Profile picture of the author cashcow
    Getresponse is down for me now. It figures because creating a new opt-in form and AR sequence was on my "to do" list for today!

    I remember while back this happened with GR and they were down for quite some time. They were very gracious about keeping us updated though.

    Lee
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  • Profile picture of the author JimDucharme
    The whole data center is down and is affecting a lot of different sites. They are working on it and as soon as they update us, we'll pass the news to you!

    We are also updating people via Twitter: @GetResponse.

    Regards,
    jim
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  • Profile picture of the author JimDucharme
    I just tested my account and was able to login (which may mean the DC has corrected their issues). No official word from the data center, but I wanted to pass that along.

    Will keep you posted.

    Regards,
    jim
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  • Profile picture of the author Dr Blue
    aWeber is still down !

    Why Get response and aweber have the same data center ?
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    • Profile picture of the author JimDucharme
      Originally Posted by Dr Blue View Post

      aWeber is still down !

      Why Get response and aweber have the same data center ?
      I wouldn't jump to such conclusions Dr.. There's obviosly been a major outage which seems to have affected a number of sites and perhaps even multiple host centers.

      Regards,
      jim
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  • Profile picture of the author K Meier
    That's pretty bad of them. Once a website or company reaches a certain size, you would think they have a cluster server, hosted among different datacenters around the world. And since it's just one datacenter that is currently down, it's save to assume they are only hosted in that one single location as no failsafe kicks in and reroutes to a different server.
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  • Profile picture of the author JimDucharme
    It appears we are back up now.

    Again, apologies for any inconvenience this has caused.

    Regards,
    jim
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  • Profile picture of the author searchin
    Ok, I went to sleep and just woke up. Everything is working now :-)
    Probably some 2012 apocalyptic stuff just happened.

    Jim, thanks for re-assuring me ;-)
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  • Profile picture of the author bluebrain
    Really crazy day today!
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    • Profile picture of the author JimDucharme
      Originally Posted by searchin View Post

      Ok, I went to sleep and just woke up. Everything is working now :-)
      Probably some 2012 apocalyptic stuff just happened.

      Jim, thanks for re-assuring me ;-)
      I wouldn't want you being stressed by any conspiracy theories or end of world stuff...you don't have to head for the cabin in the hills yet sir!

      Originally Posted by bluebrain View Post

      Really crazy day today!
      We'll do our best to see to it that the rest of your Sunday is more relaxed Bluebrain!

      I'm glad to hear things are back to normal for you.

      Regards,
      jim
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  • Profile picture of the author rkcc4
    This is Huge, none of the links in Warrior emails connect if they use Aweber. Must be costing the industry a fortune. No issues with my Get response sites
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  • Profile picture of the author Michael Fereday
    FYI Aweber still not coming online yet...at least not for me.
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  • Profile picture of the author JeremiahSay
    Man i've a bad feeling about this.. Both "Great" auto-responder service are down at the same time.. surely there's something wrong about it..

    ah ha.. perhaps, both of them are using the same server, and that server unfortunately, crashed.. (because aweber and GR are too huge for them to handle)

    Hope they get well soon,
    Jeremiah

    P.S. hopefully subscribers will get a lesser promo email today
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  • Profile picture of the author JimDucharme
    Thanks for the offer of the chicken soup Jeremiah, but GetResponse is up!

    Regards,
    jim
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  • Profile picture of the author Gee S
    Are you sure it's fully functional?

    I'm emailing my campaign email address i.e campaignname@getresponse.com but I'm not getting the confirmation email sent back.

    G
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  • Profile picture of the author JimDucharme
    Hi G,

    We are monitoring the system. There may be a backlog.

    Regards,
    jim
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  • Profile picture of the author ChuckBartok
    My Aweber is back up as of 10:30 Pacific
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  • Profile picture of the author JimDucharme
    I just wanted to mention that while the problem occured we continued to collect subscriptions and statistics. There should be no issues with this if you are a GetRepsonse customer.

    Regards,
    jim
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  • Profile picture of the author J Bold
    Once the homepage was back up at least my email links started working again.

    Not sure Aweber users could say the same! Seemed like Aweber was down longer...
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  • Profile picture of the author John Krone
    Is this common for them. I've been trying all day and can't get on getresponse. ? Is it just me or is it them today? 04.26.14?
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