I didn't have the $997 to begin with but took a leap of faith.
I purchased the software and TWO weeks later it still wasn't working, besides several attempts to fix it. The 'support' staff even logged in to my computer to supposably try and fix the issue but after 30-40 minutes of playing around doing very basic tasks the told me they would pass the issue on to technical support and get back to me - never got back to me!
Another week passed with no help again, only kept putting me off, pretending they were working on it.
So I had had enough and requested a refund.
Got an email saying the refund was being processed.
After a week - no refund.
So I emailed again to be told I must allow 10-15 working days for the refund to go through, so I said fair enough.
It's now been 18 working days, nearly a full month, and no refund and as and from about 5 days ago they have point blank stopped replying to my emails.
I don't want to name the software and company just yet but I will be in a few days if this isn't resolved.
Anyone else ever experience something like this?
What did you do to fix it?