What do you do if your host goes down?

22 replies
Hi Warriors,

What do you do if your host goes down? I use wiredtree for a few of my sites and they have had several 2-5 hours down times over the past couple months...including today (I don't recommend them btw) :/

My businesses get crushed every time wiredtree goes down for hours...

What do you guy do to still show your site if your host is down? Is there a way to backup your site in a cloud server (or something like that?) and for it to monitor your site and automatically show your site if it sees your host is down?

Thanks. I appreciate your help.
#host
  • Profile picture of the author Farish
    Originally Posted by TheWebGuy View Post

    Hi Warriors,

    What do you do if your host goes down? I use wiredtree for a few of my sites and they have had several 2-5 hours down times over the past couple months...including today (I don't recommend them btw) :/

    My businesses get crushed every time wiredtree goes down for hours...

    What do you guy do to still show your site if your host is down? Is there a way to backup your site in a cloud server (or something like that?) and for it to monitor your site and automatically show your site if it sees your host is down?

    Thanks. I appreciate your help.
    The problem is that when your site goes down, all dns servers are pointed towards your host location. If you were to change your site to a different server to a different host location through dns, it could take up to 24 hours before the internet root servers responds and recognizes the location as what you are asking really would not help you. Redirection will not work because the host it is pointing to is down also.

    The best thing you can do is move hosts. I would also call them and ask for a refund and make it clear to them that having your site going down consistently is not remotely acceptable.
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  • Profile picture of the author Sillysoft
    content delivery network
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    No more...
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    • Profile picture of the author TheWebGuy
      Originally Posted by Sillysoft View Post

      content delivery network
      Do you mean host my whole site in like Amazon's cloud servers instead? ...can you be more specific? Thanks


      (and thanks a lot Farish, that was really helpful)
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    • Profile picture of the author moneyroom
      That happened to me once. Never again. I use a service that is soooo good. They only go down for occasional maintenance. I even use the to sell hosting and both I and my customers are wildly satisfied.

      Sorry it happened to you. It shouldn't.
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      • Profile picture of the author TheWebGuy
        Originally Posted by moneyroom View Post

        That happened to me once. Never again. I use a service that is soooo good. They only go down for occasional maintenance. I even use the to sell hosting and both I and my customers are wildly satisfied.

        Sorry it happened to you. It shouldn't.
        What do you use?
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  • Profile picture of the author John Wood
    You could use multiple DNS servers and hosts assuming your content is pretty static on the site (like you don't use a shopping cart)

    Get a couple of hosting packages and then at your domain registrar you would just enter the DNS info for both hosts.

    You would have to switch you domain email over to Google apps if you went that route otherwise syncing would be an issue.
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  • Profile picture of the author KarlWarren
    Originally Posted by TheWebGuy View Post

    Hi Warriors,

    What do you do if your host goes down? I use wiredtree for a few of my sites and they have had several 2-5 hours down times over the past couple months...including today
    Yup, we just had that - will be keeping an eye on it over the next couple of months and making contingency plans as needed.
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    eCoverNinja - Sales Page Graphics & Layout Specialist
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  • Profile picture of the author Kingfish85
    The outage today at WiredTree was due to a distribution switch. Submit a ticket to billing for the SLA. I haven't experienced much downtime with them, in fact today was the first. We do have multiple locations though, WiredTree isn't our only server provider.
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  • Profile picture of the author The IM Diva
    I have the same problem with LBHosting. They would go down at least once a month, now it has been down since August 29. I had been moving my sites to Site5, but with so many I didnt get them all. Now it seems my data is gone
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    • Profile picture of the author OolongMedia
      Originally Posted by Adwords Informer View Post

      I have the same problem with LBHosting. They would go down at least once a month, now it has been down since August 29. I had been moving my sites to Site5, but with so many I didnt get them all. Now it seems my data is gone
      That's really bad. Anyway, since I'm not sure if the owner is a member here, what I used to do whenever I have a hosting problem is go to WebHostingTalk. The best thing there is the owner will assist you as soon as he's been notified that someone created a new thread and talking about his business.
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    • Profile picture of the author OolongMedia
      Originally Posted by faisalmaximus View Post

      If your site remains down regularly this may harm your ranking in SERPs, which can destroy a business permanently. I use hostgator for my all site and their service is very good (I always recommend them).
      Originally Posted by Kingfish85 View Post

      Here ya go. Web Hosting Talk - Search Results

      Not looking good...
      Now it's really a very big trouble as lbhosting doesn't seem to exist anymore.

      @Adwords Informer - You should choose a more reliable host now.
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  • Profile picture of the author faisalmaximus
    If your site remains down regularly this may harm your ranking in SERPs, which can destroy a business permanently. I use hostgator for my all site and their service is very good (I always recommend them).
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  • Profile picture of the author cjreynolds
    Originally Posted by TheWebGuy View Post

    Hi Warriors,

    What do you do if your host goes down? I use wiredtree for a few of my sites and they have had several 2-5 hours down times over the past couple months...including today (I don't recommend them btw) :/

    My businesses get crushed every time wiredtree goes down for hours...

    What do you guy do to still show your site if your host is down? Is there a way to backup your site in a cloud server (or something like that?) and for it to monitor your site and automatically show your site if it sees your host is down?

    Thanks. I appreciate your help.
    Oh, what a wonderful world it would be...

    But with current technology, your best bet is a new host - Hostgator and Bluehost were mentioned, I add my recommendation for Hostgator, but they were just bought out by another company, so I don't know what their future holds.
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    I just added this sig so I can refer to it in my posts...

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  • Profile picture of the author sbucciarel
    Banned
    Get a better host. That much down time is unacceptable.
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  • Profile picture of the author ResultsDriven
    Daily backups + CDN + IP Relay + Auxillary Hosting account on standby = My setup.
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  • Profile picture of the author ResultsDriven
    Originally Posted by TheWebGuy View Post

    Hi Warriors,

    What do you do if your host goes down? I use wiredtree for a few of my sites and they have had several 2-5 hours down times over the past couple months...including today (I don't recommend them btw) :/

    My businesses get crushed every time wiredtree goes down for hours...

    What do you guy do to still show your site if your host is down? Is there a way to backup your site in a cloud server (or something like that?) and for it to monitor your site and automatically show your site if it sees your host is down?

    Thanks. I appreciate your help.
    Check out Cloudflare's (https://www.cloudflare.com/) paid subscription services.
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    "Talk is cheap, results aren't."
    Results Driven IM
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    • Profile picture of the author Kingfish85
      Originally Posted by ResultsDriven View Post

      Check out Cloudflare's paid subscription services.
      Dude, don't quote the OP...the thread is months old. Someone posted on this thread with another problem regarding a different web host.
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      • Profile picture of the author damoncloudflare
        Originally Posted by Kingfish85 View Post

        Dude, don't quote the OP...the thread is months old. Someone posted on this thread with another problem regarding a different web host.
        Not sure why that was posted....

        In addition, the Always Online feature we have is actually offered to all CloudFlare accounts free of charge (the only difference really is that the Always Online crawler does crawl paid accounts more frequently, which means the Always Online cache will always be more recent for paid domains).
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  • Profile picture of the author MarketingManUK
    Originally Posted by TheWebGuy View Post

    Hi Warriors,

    What do you do if your host goes down? I use wiredtree for a few of my sites and they have had several 2-5 hours down times over the past couple months...including today (I don't recommend them btw) :/

    My businesses get crushed every time wiredtree goes down for hours...

    What do you guy do to still show your site if your host is down? Is there a way to backup your site in a cloud server (or something like that?) and for it to monitor your site and automatically show your site if it sees your host is down?

    Thanks. I appreciate your help.
    Getting a good, reliable host is important there's no doubt. Just as important is knowing when your website goes down - so use a website monitoring tool - which pings another URL, such as Amazon when your site goes down. That way you'll have your website automatically come up on another server before your customers hopefully realise there's a problem.
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  • Profile picture of the author Randall Magwood
    It happens sometimes. My webhost went down before and within a matter of hours they were up again. If it becomes a persistent habit... drop them and move to some other hosting place.
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