We're in the business of being nice
Anyway this got me thinking, as a consumer and as a seller into IM one of the biggest attributes I look for when I buy things, is quality customer service.... I also find you get a lot more repeat buys when people like you, and they know they don't have to deal with some one with a ego problem or who is difficult. It's a brutally compeitive industry, and niceness is a big part of it. I don't care if you're make $10 a year or a million dollars a day, as a consumer if you're rude to me, i'm canceling my service and finding someone who knows how to be polite, no matter what. I even allow some IM'rs to spam my inbox, just because the way they word their offers in a kind and friendly way. So if you haven't been friendly to potential/existing clients, maybe give it a go, and see if it helps converts, or do it anyway because that's the way it should be! The rich jerk stuff may work on some, but I think that approach is just asking for trouble.
New Book! Radical Life Extension. Help me to hasten the defeat of aging.
Michael Ten . Do Nothing Does . All Books by Michael Ten
The bartender says: "We don't serve faster-than-light particles here."
...A tachyon enters a bar.
The bartender says: "We don't serve faster-than-light particles here."
...A tachyon enters a bar.
The bartender says: "We don't serve faster-than-light particles here."
...A tachyon enters a bar.
Cheers, Laurence.
Writer/Editor/Proofreader.
Be Smart and Collaborate: Prevent "Tragedy of the Commons"
JA enterprises
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