Imnica Mail

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Is Imnica Mail still having spam issues with gmail?....I was thinking about signing up with them.. I read a thread in here that they were having issues with this..
#main internet marketing discussion forum #imnica #mail
  • I don't use them myself but I asked a few fellow list builders that I know who use them and they said they are not having any issues.
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  • I subscribed and wanted to use them too for my IM list, my current AR is way too expensive for what it delivers, but I didn't get any answer to my questions from there support or from Kellian (WF warrior member) here .. kind of gave me cold feet about moving my 100K+ list in there.. wich is a shame, their prices are really good and from what i've read their delivery rates doesn't seem terrible !


    Mehdi
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  • If I use a free autoresponder is it that much of a pain to transfer my list over?
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  • Hi,

    I just registered with imnicamail few hours ago for trying out them with $1, and my login info was recieved in Spam folder in gmail. Tried to test it with few other gmail accounts, mail received straight in spam and after 6-8 minutes delay after signing up. Yet to do a test with yahoo.

    Right now I am also testing out aweber $1 trial, email received within 30-40 seconds in inbox both in yahoo and gmail, also the follow up email (free gift) made it to the inbox instantly.

    Aweber is costly, but the service is better, I still have to try icontact, constant contact etc.

    Staying on the issue in hand: I think gmail hates imnicamail for some reason.
    P.s. that is just my opinion, go ahead and test them out yourself.
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  • I was looking for reliable and more affordable autoresponder to transfer my list from aweber.

    I had tried Imnicamail and every single mail I sent ended up in spam folder, on different mail services.

    I'm using TrafficWave at the moment and it works very well for me.
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  • I just signed up with Imnica, so hoping it's got decent deliverability. It does have the best price I could find. Of course if performing poorly, that's another story.
  • Imnica server seems to be down???

    I have been using imnica for a while but lately delivery times and
    messages going straight to spam folder have increased substantially.
    Maybe Richelo can comment on this...
  • I'm still finding the same thing with Imnica Mail. When sending to Gmail, emails will go straight to spam until I've manually clicked the "not spam" button, sometimes 2 times!

    My signup confirmation also went straight to spam, it wasn't a good first impression at all...

    In my experience, i've got a few people sign up with Gmails and have successfully confirmed their email. I have put a note on my confirmation pending page telling people to check their spam folder, especially Gmail users.

    I do however find that about 50% of my signups never confirmed their email address... I don't know if this is quite typical, what do users of Aweber and other AR's think?
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  • I unfortunatly have the same issues with Imnica, not a good look when registration emails end up in SPAM. I'm just using Aweber now
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    • Do you use double opt-in for your subscribers? If so, have you noticed a higher proportion of registrations confirming their subscription since switching to Aweber?
  • Thanks to the info from this thread, i was just about to sign up to imnica. Can anyone suggest an email marketing provider that accepts paypal? I'm ok to invest up to $30/mnth (my list size is near to the 950+) Been searching high and low to figure out if they can accept paypal payments.
  • I'm using imnica and have a list of about 2800 so far and haven't had any troubles with spam issues or anything really. I used to be with aweber but they were just too expensive so I switched over.
  • I've been trying to get rid of imnicamail.com spam for the last 6 months without any success, and I'm not using gmail. Their unsubscribe never works and they do not answer emails sent to their "contact us" address. Most of the emails I get is porn related. I've now sent an email to the FTC to see if they'll do anything about it. So please do not use them as a service provider.
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    • Not only do we not allow porn, but, we scan for it in all outgoing mail. Anyone trying to send it is instantly banned.

      Amazing how you have joined, and your 1st and only post is to talk negatively about Imnica Mail.

      Either an ex, disgruntled customer who got banned, or, a competitor trying to bad mouth.

      Post reported to mods.
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  • I suppose you get what you pay for. If you find a cheap service, more people will be using it to send out crappy poor quality emails. I'm with Imnica at the moment, and ALL of my test emails to gmail have ALWAYS gone into the spam folder. Now I understand that test emails are sent from a different server, but it doesn't inspire much confidence to be honest.

    I currently don't make any money from email marketing (haven't promoted anything yet, just building a buyer's list), but when I do, I intend to transfer everything over to Aweber. Aweber is expensive as hell though, so make sure you're confident you'll be making money with it before you sign up. Sure, everyone will tell you it's just $19 per month, but wait till you start getting more members on your list, the costs just spiral up.
  • I came to this thread searching in Google with the words Imnica mail spam. Some people I am subscribed to are using this service and from my point of view that service is horrible. It has a link I can use to unsubscribe, but it never works, clicking it makes nothing happen, the e-mails just keep on coming. I have now make a trash folder and all e-mails that have the word Imnica on them will go directly to that folder and I just emply it. I would never buy something from someone who uses such a poor quality, unprofessional service.
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    • The unsubscribe link DOES work. ALWAYS.

      Send all the emails to: abuse@imnicamail.com, including FULL headers and we'll take action against anyone abusing our service.
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  • I don't recommend Imnica Mail. They still having spam issues with gmail.
  • I used ImnicaMail and now I move to GetResponse. But friend of mine is using ImnicaMail and it seems there is no issue with the gmail. You should ask the customer support, they are very responsive and very helpful. Good luck.
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  • I think it is a question how peoples gmail are setup. In one gmail account the mailing is counted as spam and in the other one of mine the same email email is clean.

    Timo
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  • @ Richelo,

    Does Imnica know what causes the gmail issue ? Is there any way to solve this problem ? Your customer base has grown immensely the last year... Aren't you affraid of losing customers ? Does Imnica Mail have enough employees or technical people to handle the issues and find a solution ? Why is it that other well known AR services are not having this deliverability problem with for example gmail ?

    This is not a rant, but I'd imagine if you see your customer base grow rapidly like this, Imnica should dig in and make sure you keep your customers happy or they'll simply leave....as many have done already.

    The spam emails from lists I've NEVER subscribed to is increasing it seems. In my opinion you can take much more control over what lists are imported in accounts and I'm quite sure you can see exactly what accounts are "spamming" like nuts and even see the content of the emails. I'd say research those accounts and ban them. If you see too many messages going out EVERY day from certain accounts...investigate.

    I've been using Imnica as my AR for a while now and I'm 100% convinced I'm missing out on up to 50% opens on my broadcasts, as most people use gmail. The spammers sending out 10+ emails per day to their lists (which is the whole problem I think) have ruined it for the ethical marketers who are actually trying to build a relationship with their lists.

    Solve the gmail issue and you'll likely be in the top 5 of AR services soon enough. I've seen many threads about Imnica and I never saw a clear answer on where they stand or how they're planning on solving the issues people are complaining about. Seeing that others have sent complaints to Imnica's abuse address and still nothing changes makes me worry and I'm seriously considering to move as well.

    Just replying with "We're on it and we'll try to solve the problems asap" doesn't cut it. Although in my opinion your customer support is pretty good we never get a clear answer. What we as customers would like to hear is that you WILL solve the problem and you're 100% sure you CAN solve the problem with gmail and the spammers. If so, then please update with how it's progressing by starting a thread about it or continue in one of the many threads now active on the WF. You can regain the trust you've lost this way by keeping your customers involved and for example send out a message to your customers... I don't remember receiving any information or updates on the issues as a customer, which is wrong in my opinion. Might be that you've sent those messages, but ended up in spam.

    Again...this is no rant.
    Just give us some facts.

    Thanks.

    Andre
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    • Maybe they've been keeping too many customers happy who are spammers.

      I noticed an unusual increase in autoresponders sending me email without opting into any new lists. Surprise -- they all came from Imnicamail clients.

      I also recommend checking their unsubscribe links. A common trick of spammers is to copy an unsubscribe link from someone else's legitimate opt-in sequence and paste it into their email to make it appear like it has a legit unsub link. Obviously it doesn't work and everyone who unsubs stays on the list.

      This trick gives the spammer deniability. He/she can say it was a mistake. To prevent this you need a script that checks the unsub link of every email sent -- to make sure it is valid and to not let spammers send any email out that has a non-working unsub link. Also make it impossible for those sending emails with your service to NOT insert a working unsub link. Other providers create and manage the unsub link automatically and it cannot be over-ridden.

      I watched a 20 million dollar investment go up in smoke by a guy who started an amazing online business but his communication was vague and he was much too tolerant of bad behavior by his members. He had too much faith in human nature to realize that not everyone will do the right thing "if only given the chance". It took him 9 years to lose it all but he lost every dime.

      I agree. Clear decisions, clear communication, and firm resolve to uphold the policies as stated, are the best ways to show people what you're all about. Richelo I think that either you've gotta be the bad guy to the spammers or you need to hire someone who'll do it for you if it's too hard for you to be firm with your policies.

      Even outsource it if you have to. Maybe there are reputable outsourcers on the WF with sufficient experience in customer relations to find someone that will diplomatically but effectively clean things up for you but save you the grief of doing it yourself.


      @econtinue -- One thing I find disturbing is that while you posted a well articulated and respectful challenge almost a month ago, plus you are a customer of imnicamail, and yet there is no response from the owner of imnicamail.
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  • The above comment made by Andre states exactly what Imnica should do. I'll personally love to see you guys sort out this gmail and spam issue and finally get rewarded with more customer loyalty.

    My 0.002 cent!
  • I have been using Imnica Mail for the past few months and I like it, especially after I figured out how to integrate the optin form code with different marketing tools. I don't have an issue with gmail going to spam folder but I can never seem to get any of the emails to go to Yahoo. I have a Rogers Yahoo email address for testing and not one of my emails has ever been delivered there.

    Other than that I am very happy with Imnica Mail
  • i am kind of new in email marketing and i must say i am very impressed about the comments on this thread. I have learnt a lot.
  • I am also recently having issue with getting email from my AR series.
    I did few tests and sometime the mail arrived after several hours.
    For one of my clients ( who is trying out the FREE account) the test confirmation
    email after opt-in never arrived in his comcast email, so he could not confirm
    the double opt-in... Not a good experience as I suggested to try out Imnica mail!!

    Does FREE account have a different delivery rate?
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    • I've used ImnicaMail for over a year now, and I have continual problems with my emails going into SPAM. I have gone out of my way to learn about writing non-spam posts, and even keep everything text-only. I don't write about biz-ops, money, "FREE", or anything of the sort. Even so, when I sign up for my own stuff, my gmail account sends most of it to SPAM.

      Actually, I had similar problems with AWeber, Get Response, IContact, and a group called GVO. Frankly, I'm not convinced that using anybody's service is worth my time or money. It is very frustrating spending mountains of time on this stuff when it simply doesn't get through.

      I understand all of the benefits that are supposed to come with using these companies. I'm just not getting them.

      I'm likely over-reacting. But I'm wondering if there is any better solution? I once used Mailloop--and controlled my own mailings. (Problems there, too, of course.) Would a consulting firm be better? I'm really tired of all of this. It's like digging a hole and all of the dirt keeps falling back in.

      Gary D. Collier
      Bible Study
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  • I consistently see spam messages coming from imnica by blatent spammers. I have one now telling me my credit card charge was reversed and wanting me to click on their link. Wonder where that leads to? Oh, and I have gotten 3 more just like it recently.

    Also, when i have unsubscribed through an imnica link every time it seems to hang like I'm supposed to feel like the window froze and just close it before the unsubscribe happens. I don't even unsubscribe now. I set up a rule for all imnica mail to go to the spam folder and I delete them later after I push the spam fighter button to add it to their database.

    I also have noticed that almost every time I buy a wso I get a new wave of spam from imnica users. I've seen it many times, which caused me to set up the rule in the first place.

    That quote above "There IS a place in the market for somewhat more lenient policies " seems to make it pretty clear there is a place for spammers to call home.

    What a shame. No wonder internet marketing has such a bad reputation.
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    • fdth, first, awesome name. Too shy to post under a real name? I just love how these forums are so anonymous, and people come in here and just post whatever they want, being too much of a coward to use their real names.

      Anyway, I am sure in real life, you are a reporter for a tabloid, because only tabloid reporters can take a comment SO out of context, and leave out the rest of the important conversation.

      Let me just state this AGAIN: Again, that being said, blatant spamming, and phising will not be tolerated!

      We have deleted 100's of spammer accounts, and continue to do so on a regular basis. MANY Warriors have had their accounts deleted for violating our TOS.

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    Is Imnica Mail still having spam issues with gmail?....I was thinking about signing up with them.. I read a thread in here that they were having issues with this..