I'm a newbie, becoming more intermediate now and can see that I will be having multiple sites as my network grows. I'm trying to envision or get some advice on how to best monitor emails, if any. It's not that I am currently flooded with emails and I am aware of i.e. zendesk, etc to hire out someone to do support. Though I am open to hearing good ideas about this also.
But my primary questions is: should each url have it's own separate support or info address, which then has to be monitored? or maybe I should just have one address; even a gmail address that is used for all my sites?
Some real world experience and wisdom would be appreciated here. I am also interested in hearing ideas on how best to automate, manage, outsource this aspect of my business.
Of course, then there's the question of someone sending email, because they don't know how to download an ebook vs someone who would like to reach me for business or advice, etc. That's why I can't just neglect this aspect, though I definitely don't want to get bogged down with it either. That's my dilemma and maybe yours too?