Paypal recurring payments..

9 replies
Hey Warriors,

I have a really simple question that not even the Paypal call center supervisor could handle.

When setting up a subscription button, you're given 2 choices which is numbers from 1-30 and the next options are day(s) week(s) month(s) year(s).

Let's say I'm selling a monthly subscription membership, What options do I choose if I want my customers to be billed every month for a year?

This should be really simple but I'm.. let's say thick

Thanks for the help.

Louis
#payments #paypal #recurring
  • Profile picture of the author radhika
    '1' in first select box.
    'month(s)' in second dropdown.

    It is up to your subscriber to cancel the subscription after 1 year. I don't think paypal has the option 'how long' this should go on.

    .
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    • Profile picture of the author lgibbon
      Banned
      Originally Posted by radhika View Post

      '1' in first select box.
      'month(s)' in second dropdown.

      It is up to your subscriber to cancel the subscription after 1 year. I don't think paypal has the option 'how long' this should go on.

      .
      Yes there is an option to stop a subscription
      after a certain amount of payments.
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      • Profile picture of the author radhika
        Originally Posted by lgibbon View Post

        Yes there is an option to stop a subscription
        after a certain amount of payments.
        Ooops ... Can you tell me where to look? Because recently the merchant with whom I have had monthly paypal subscription told me that he can't cancel recurrent payments, I need to login into my paypal and cancel it manually ...

        It depends on the type of paypal merchant tool?

        .
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        • Profile picture of the author lgibbon
          Banned
          Originally Posted by radhika View Post

          Ooops ... Can you tell me where to look? Because recently the merchant with whom I have had monthly paypal subscription told me that he can't cancel recurrent payments, I need to login into my paypal and cancel it manually ...

          It depends on the type of paypal merchant tool?

          .
          It's under the billing cycle option. It says:
          After how many cycles should billing stop?
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        • Profile picture of the author Jeff Henshaw
          Ooops ... Can you tell me where to look? Because recently the merchant with whom I have had monthly paypal subscription told me that he can't cancel recurrent payments, I need to login into my paypal and cancel it manually ...

          It depends on the type of paypal merchant tool?
          The thread is now changing direction slightly. Any party (the merchant or the subscriber) can cancel a regular payment.

          If you want to cancel a regular subscription and don't know how to do so, open the last email (from PayPal) for the subscription in question, then follow their (PayPal) instructions included on the lower half of the email, which explains how to do it.

          Following those instructions is easier than Warriors trying to post the instructions here.

          If someone has a major problem with any of this and does not want to post, please feel free to PM me.

          Regards,
          Jeff Henshaw.
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          • Profile picture of the author Jeff Henshaw
            It's under the billing cycle option. It says:
            After how many cycles should billing stop?
            Thanks Leslie,

            That's one that I'd missed.

            As they say - you learn something every day!

            Regards,
            Jeff.
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          • I once subscribed to a monthly software membership site which was billed every month!

            However, I was one of those truly interested and honest subscribers that paid $25.00/per month US (I'm Canadian so it's worth more than that) for 2 years.

            So, lo and behold when I e-mailed the owner that I wanted to cancel it it didn't happen. As a matter of fact, I e-mailed him four (4) times was ignored and was billed another 2 months.

            Little did I know that there was a button WHEN YOU FIRST SUBSCRIBED within PayPal's account that you could cancel!

            Well, geez! Imagine going back two years worth of PayPal's payments to find that link -- what a pain in the ass which also cost me an additional $50.00 US to finally get rid of that worthless membership.

            What really gets me, is that I was a faithful customer for 2 frigg'n years. It's not like I just signed up, got all what I could get and then wanted to get out!

            What's up with some membership owners? Do they NOT VALUE their customers!

            Something that I've always wondered about since!

            All I can tell you, is that I will NEVER do that again! That is sign up for a "membership site"! Yes, some may be exceptional, but what I went thru, and received, wasn't worth it! I actually found BETTER information and superior products when I signed up for the Give-Aways!

            May the force be with you Warriors! Keep it up! You guys are awesome!

            Cheers,

            JMB
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  • Profile picture of the author Jeff Henshaw
    Hi Louis,

    For monthly billing I'd be inclined to set up 1 month(s).

    If you're ever concerned about what your newly created PayPal button is going to do, then create it, paste the code between the body tags of your usual HTML editor, run the editor and then click the newly created PayPal button. You should then be taken to YOUR PayPal sign in page and the charging information will appear on and around the top right of the page, as in a normal transaction.

    I hope that this helps.

    Regards,
    Jeff Henshaw.
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  • Profile picture of the author Louis Raven
    You guys are frikking awesome.

    I phoned paypal (had to beat the website just for the number) and the rep gave a number to a center that was closed and... well, you know how it goes

    Thank you.

    Louis
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