"I did not purchase this program.....it just started speaking on my computer....I did not download anything, am I being charged from this company. Please help!!"
haha...There is a video which plays on my website and she couldn't understand what was going on. And she feels she might be charged even without submitting her credit card information.
So this is a good lesson for all those people who think they know their end user. Always and I mean always design your site keeping in mind that everyone out there isn't exactly as technologically advanced as we assume them to be.