outsourcing - which one you prefer?

13 replies
Hello Warriors,

When you outsource especially to the Philippines, do you want to be addressed just by your first name or you like to be called Sir/Ma'am?

Do you want to be closed to your employees or you want to have a gap as employer and employee?

Please share.

Sincerely,
G.B.
#outsourcing #prefer
  • Profile picture of the author SuppaDave21
    Honestly, it doesn't really matter what I'm called as long as the work is being done on time and that way that I want it done.

    As far as close relationships that doesn't really matter to me as well as long as projects are completed to my satisfaction
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  • Profile picture of the author Slaughter
    Until I hire them, I give them the liberty to address me by "Sir". After I hire them, the first thing I tell them is to call me by my first name.
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  • Profile picture of the author magiclouie
    I got this from an Aussie mate who is currently residing at the Philippines.

    ************************************************** *****

    OK, I've (knowingly) hired my first PFA member for a task and one thing I though I should mention:

    "Sir/Ma'am"

    OK, here in the PI, everyone calls me "Sir", so weird... when you are working online, the $ is coming from US, UK, Canada, Aus, etc, right? In those countries, we generally call each other by first names.

    It may help to take this approach with your employer, it makes them feel closer to you and is not disrespectful at all. You can even check with them when you start the job if you want to be sure, like:

    "What do you prefer to be called? Leo?", etc..

    I don't think you should try to hide being a Filipino, take pride in that, but try to get your English as NATURAL as possible, this will build confidence with the employer. They are used to getting Indians, Filipinos, etc calling them "Sir or Ma'am", but I don't think Russians ever call me that, just use my first name, which feels more natural, like we are on the same level when communicating...

    ********************************************

    Now, I started calling my clients with their first names only.

    Thanks,
    Louie Tugas
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  • Profile picture of the author Noel Cunningham
    Originally Posted by Go4DBest View Post

    Hello Warriors,

    When you outsource especially to the Philippines, do you want to be addressed just by your first name or you like to be called Sir/Ma'am?

    Do you want to be closed to your employees or you want to have a gap as employer and employee?

    Please share.

    Sincerely,
    G.B.
    Personally I wouldn't mind if they called me by my first name - but you see over there it's normal for them to have their own customs...

    So I just leave them call me whatever they want (usually Sir)

    It's just their way of communicating with their bosses - good to keep that little bit of space between you and them. Of course, you should still treat them very well but leave address you like that if they wish.
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  • Profile picture of the author stephenwaldo
    I'm fine being called by whatever, it doesn't really make any difference to me. However, I always address my contractors by their first name, and so typically after awhile they'll do the same to me.

    As far as building a relationship goes, since I generally try to hire long-term contractors, I also always try to be close with people I hire. When I'm going to be working with someone for an extended period of time I like knowing what's going on in their life, at least broadly speaking. Philipino or otherwise, I want people to know that they're working for someone who cares about more than just $$$.

    I give regular bonuses, rewards, etc. for good work. The result is that contractors regularly go above and beyond my expectations and are generally very communicative. Since those are 2 qualities that are NOT normal for your average contractor, I feel I'm at least doing something right.
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    • Profile picture of the author Eduard Stinga
      Originally Posted by stephenwaldo View Post

      I'm fine being called by whatever, it doesn't really make any difference to me. However, I always address my contractors by their first name, and so typically after awhile they'll do the same to me.

      As far as building a relationship goes, since I generally try to hire long-term contractors, I also always try to be close with people I hire. When I'm going to be working with someone for an extended period of time I like knowing what's going on in their life, at least broadly speaking. Philipino or otherwise, I want people to know that they're working for someone who cares about more than just $$$.

      I give regular bonuses, rewards, etc. for good work. The result is that contractors regularly go above and beyond my expectations and are generally very communicative. Since those are 2 qualities that are NOT normal for your average contractor, I feel I'm at least doing something right.
      Exactly what I do, works wonders
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      • Profile picture of the author cashp0wer
        I don't care what they call me as long as they do the work correctly that I ask to be done. I feel weird being called Sir, and would rather be called by my first name. As far as getting personal with them, I don't have time for that. This is a business and I treat it as such.
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        • Profile picture of the author magiclouie
          Originally Posted by cashp0wer View Post

          As far as getting personal with them, I don't have time for that. This is a business and I treat it as such.
          LOL, you must be SUPER busy.

          And yes, this is business, plain and simple!
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  • Profile picture of the author Exel
    In my opinion, this is exactly the unimportant stuff you shouldn't bother yourself with,
    and instead focus on the important few.

    People tend to stress about so many miniscule and trivial stuff and forget about
    what is really critical and brings results.
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  • Profile picture of the author myeanne
    Most of our clients want to call them by their first name. They do not want to be called by Sir/Mam but sometimes our staff can't get over it. For us, Sir/Mam is a sign of respect , we always use to call our bosses and superiors with that 'name'.
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  • Profile picture of the author clou
    I don't like to call anybody sir/mam. I call them mate. LOL
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  • Profile picture of the author karankhanna8
    Everone loves to be addressed with their first name.. and everyone loves to be comfortable by addressing even their clients with first name.. its all about making them cofortable.. that surely enhances the production..
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  • The sweetest name of all is your name It is a custom that Filipinos and Indians call their clients as Sir/Ma'am. If you are not comfortable with being called as such by all means tell the person to call you by your first name.

    Do not be too close with your employees. This might lead to unwanted favors of asking for advance payments or any means of them making a move to get more from you even if they don't deserve it.

    Have a little gap not too much. A little bonus or reward for a job well done can go a long way.
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