What's The Best Way To Handle Someone Stealing Your Product From You Online?

18 replies
I am looking for actual answers please, I know many of you will say, don't sweat it, etc, on and on, so if that is you, please do not post, as I already know your answer.

I am looking for some good solid answers to solve the problem from a legal point of view.

Any goverment websites that this can be reported to? Etc....

All suggestions, but the ones mentioned in the first line welcome....

Thanks,
Steve Wells
#handle #online #product #stealing
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  • Profile picture of the author Simmeon
    Ring your lawyer, get the ball rolling.
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  • Profile picture of the author johnes4th
    It's a bad answer... but talk to a lawyer. Depending on several variables, the right course of action will be different.

    What type of product is it - images, content, software, etc.
    What type of license/protection is assigned to it - copyright, trademark, attribution, copyleft, etc.
    What are the Estimated Damages
    Location of the person/server that is stealing the product - in-state, national, international

    If you are just looking to report the issue to a government agency, then the license will likely be the primary factor.

    Another option is to request a DMCA takedown, which is normally the least expensive option - but it doesn't really address the heart of the problem because the person can simply set up a new domain and do the exact same thing.
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  • Profile picture of the author CDarklock
    Originally Posted by Steve Wells View Post

    I am looking for actual answers please
    No you're not. You're looking for an answer you like. Just make something up; none of the answers you like will work, anyway, so it doesn't matter. You don't need someone else to tell you something that won't work. You can pick something that doesn't work all by yourself.

    Oh, I'm sorry, do you absolutely insist on getting an answer from someone else? Here you go.

    Make all your sales pages hot pink. Pirates hate hot pink sales pages, and will never steal anything that has a hot pink sales page.

    Oh, I'm sorry, would that impact your sales? So would anything else. And it would work just about as well, too.
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    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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    • Profile picture of the author Steve Wells
      Originally Posted by CDarklock View Post

      No you're not. You're looking for an answer you like. Just make something up; none of the answers you like will work, anyway, so it doesn't matter. You don't need someone else to tell you something that won't work. You can pick something that doesn't work all by yourself.

      Oh, I'm sorry, do you absolutely insist on getting an answer from someone else? Here you go.

      Make all your sales pages hot pink. Pirates hate hot pink sales pages, and will never steal anything that has a hot pink sales page.

      Oh, I'm sorry, would that impact your sales? So would anything else. And it would work just about as well, too.
      Hey smart xxx, your not in my mind, so if you have nothing to say that is actually useful, and that is not antagonistic, please post somewhere else, where your comment that was and is useless, maybe appreciated.

      I don't care how well your liked or known on this forum, don't pretend to know what's going on in my mind!

      Thank you,
      have a nice day!

      P.S. Maybe your not used to dealing with someone who is honest, and actually writes what's on their mind, and means it? But what I posted is exactly what I mean, and I am looking for, not your twisted interpretation of it....
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      • Profile picture of the author CDarklock
        Originally Posted by Steve Wells View Post

        But what I posted is exactly what I mean, and I am looking for
        You want "an actual answer" that is NOT the answer you know people will give you.

        That is called "an answer I like better than the one people keep giving."

        But the answer people keep giving is overwhelmingly likely to be the "actual answer."

        Which is precisely why I told you that none of the answers you like better are going to work. They are not "actual answers" at all: they are incorrect. Incorrect answers are not really answers. They are just a waste of your time.

        But hey! Don't take my word for it! DO STUFF THAT DOESN'T WORK FOR NO GOOD REASON.
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        "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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        • Profile picture of the author Steve Wells
          Originally Posted by CDarklock View Post

          You want "an actual answer" that is NOT the answer you know people will give you.

          That is called "an answer I like better than the one people keep giving."

          But the answer people keep giving is overwhelmingly likely to be the "actual answer."

          Which is precisely why I told you that none of the answers you like better are going to work. They are not "actual answers" at all: they are incorrect. Incorrect answers are not really answers. They are just a waste of your time.

          But hey! Don't take my word for it! DO STUFF THAT DOESN'T WORK FOR NO GOOD REASON.
          Look man, I know you think your more intelligent than 99.9% of the people you meet, no problem, we are entitled to think and believe what we want even if it's not true.

          But as I mentioned in my first post, I did not want the normal forget about it, type of answers. I already know those are common amongst many IM's.

          Your comment was not and is still not accurate. Just move on, and post somewhere else about something else.

          I will concede that you are intelligent, your just not helping the situation, your comments have added no real value...

          Unless you have something of real practicality in this situation please for the love of God, just move on.....

          I have no need to quarrel with you with words of wit.....
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          • Profile picture of the author CDarklock
            Originally Posted by Steve Wells View Post

            Your comment was not and is still not accurate.
            When I first got to this forum and community, one of my initial Big Ideas was to do all the research on how to build a truly piracy-proof business, then write up the details and sell it.

            I did about a year and a half of research.

            It can't be done.

            Do you want to know why? Here, let me explain.

            Pirate communities operate in tiers. At the bottom level, there are "public trackers" - places that any schmuck can join and leech files. And in these communities, pirates develop reputations for uploading new stuff and maintaining good ratios and generally being "cool."

            This gets them invitations to join private trackers. The private trackers can't be joined by the general public; you need an invitation. Invitations are progressively harder to get as the trackers become more "elite" and have better collections of material.

            So before you can even see whether a given tracker is stealing your product, you have to earn the trust of pirates on the lower tiers and get invited to those private trackers. Which isn't trivial. And once you're on the tracker, you can check for your product and get your DMCA takedown notices ready. Except hold on there, bucko.

            Private trackers use unique torrent links.

            If you send a DCMA notice that says "take down the file at this URL," the URL you give - the only one you can get for the given torrent at that site - is unique to your account on the tracker.

            If they delete that account, every URL the account holder could possibly send a DCMA notice about disappears. Nobody else will ever get those URLs. They have complied with the request.

            Of course, the torrents are still there. On the tracker. Just under different URLs which you didn't and couldn't ask them to take down. So your product is still stolen and still being shared, and you have accomplished nothing.

            And now you don't have your account, which means you have to get a new invite. Except guess what? That tracker tells other trackers about how this account sent a DCMA notice and was logged in from these IPs at these dates and times. Any other private tracker where you were logged in during that window? They delete your account, too.

            Which leaves you back out in the cold on the public trackers, unable to even see whether your products are being stolen at all, until you earn the trust of more pirates and get new invites.

            And that allows you to see what new products they are stealing, so you can send another pointless notice that doesn't change anything... except to get your account deleted again.

            Oh, and the "go after the payment processor" option?

            That takes even longer to explain. But I'll summarise: it doesn't work. Not outside of the "complete retard thought he could copy your sales page and sell your product as his own" space, anyway. (That space does exist, though.)

            The problem here, Steve, is that you don't want to accept an answer you don't like. Which is why you've expressly asked people not to give it.

            But the raw fact is that you just don't like the answer. That doesn't make it not the answer. It doesn't magically create a new answer. It just means you don't get the answer you want, because that is not the answer. The answer is the answer. Other answers are not - they are just garbage.

            But please, feel free to tell me again how wrong I am about something you don't know. After all, it's not like I know anything about the subject.
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            "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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            • Profile picture of the author Steve Wells
              Originally Posted by CDarklock View Post

              When I first got to this forum and community, one of my initial Big Ideas was to do all the research on how to build a truly piracy-proof business, then write up the details and sell it.

              I did about a year and a half of research.

              It can't be done.

              Do you want to know why? Here, let me explain.

              Pirate communities operate in tiers. At the bottom level, there are "public trackers" - places that any schmuck can join and leech files. And in these communities, pirates develop reputations for uploading new stuff and maintaining good ratios and generally being "cool."

              This gets them invitations to join private trackers. The private trackers can't be joined by the general public; you need an invitation. Invitations are progressively harder to get as the trackers become more "elite" and have better collections of material.

              So before you can even see whether a given tracker is stealing your product, you have to earn the trust of pirates on the lower tiers and get invited to those private trackers. Which isn't trivial. And once you're on the tracker, you can check for your product and get your DMCA takedown notices ready. Except hold on there, bucko.

              Private trackers use unique torrent links.

              If you send a DCMA notice that says "take down the file at this URL," the URL you give - the only one you can get for the given torrent at that site - is unique to your account on the tracker.

              If they delete that account, every URL the account holder could possibly send a DCMA notice about disappears. Nobody else will ever get those URLs. They have complied with the request.

              Of course, the torrents are still there. On the tracker. Just under different URLs which you didn't and couldn't ask them to take down. So your product is still stolen and still being shared, and you have accomplished nothing.

              And now you don't have your account, which means you have to get a new invite. Except guess what? That tracker tells other trackers about how this account sent a DCMA notice and was logged in from these IPs at these dates and times. Any other private tracker where you were logged in during that window? They delete your account, too.

              Which leaves you back out in the cold on the public trackers, unable to even see whether your products are being stolen at all, until you earn the trust of more pirates and get new invites.

              And that allows you to see what new products they are stealing, so you can send another pointless notice that doesn't change anything... except to get your account deleted again.

              Oh, and the "go after the payment processor" option?

              That takes even longer to explain. But I'll summarise: it doesn't work. Not outside of the "complete retard thought he could copy your sales page and sell your product as his own" space, anyway. (That space does exist, though.)

              The problem here, Steve, is that you don't want to accept an answer you don't like. Which is why you've expressly asked people not to give it.

              But the raw fact is that you just don't like the answer. That doesn't make it not the answer. It doesn't magically create a new answer. It just means you don't get the answer you want, because that is not the answer. The answer is the answer. Other answers are not - they are just garbage.

              But please, feel free to tell me again how wrong I am about something you don't know. After all, it's not like I know anything about the subject.
              Lol! Nice post............

              So, in essence you saying "don't worry about it, move on".....
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              • Profile picture of the author CDarklock
                Originally Posted by Steve Wells View Post

                So, in essence you saying "don't worry about it, move on".....
                Yes.

                Because that's all you can do.

                You can, of course...

                1. Stress out over it
                2. Waste your time looking for pirates
                3. Waste your energy trying to make them stop
                4. Keep going to forums and asking what to do

                ...but that will accomplish nothing.

                Ultimately, you just have to accept that there are people who will steal your stuff.

                There is a tiny little class of those people who can be stopped: the ones who steal your stuff and distribute it to others without the assistance of a pirate community.

                This class is vanishingly small. When you happen to find someone in that class, however, you can send DCMA notices to them, their host, and their payment processor if they're actually selling your stuff.

                They will probably lose their hosting and their payment processing. (If SOPA had passed, there would be no "probably" in that sentence.)

                Trouble is, there do exist pirate-friendly hosts and payment processors who will not do a damn thing. Not to mention there are well-known methods of avoiding the loss of these things, which pirates merrily share among one another.

                That tiny little class of people who are outside the fold of a community? They're basically the short-bus pirates. They're special. They're also mostly twelve years old or younger, because COPPA makes these people risky to accept into any community - pirate or otherwise.

                Once they turn thirteen, it all changes.

                So what you're really talking about is basically what you can do to track down and harass children on the internet. Personally, I recommend you don't.
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                "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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                • Profile picture of the author Dapplecreek
                  Originally Posted by CDarklock View Post

                  ...Ultimately, you just have to accept that there are people who will steal your stuff...
                  OK, so I'm about to offer a PDF eBook on my own site; you're saying that beyond changing my download folder name every so often I should invest my time in other projects rather than locking down this item?
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                  • Profile picture of the author CDarklock
                    Originally Posted by Dapplecreek View Post

                    you're saying that beyond changing my download folder name every so often I should invest my time in other projects rather than locking down this item?
                    No. I'm saying that going around the internet like the ebook police trying to find out who has stolen it and where they are so you can do something about it is a waste of time and energy.

                    Yes, lock down your product folders. Double nested with blank index and exclude in robots.txt is a bare minimum. $5 a month to E-Junkie is better. $150 to Sam Stephens for a copy of DLGuard is even better.

                    Do not, however, try to password protect your PDFs or wrap them up in EXE files that phone home over the internet and don't work on Macs or mobile devices. That tells every single customer you have that you are interested in making life difficult for pirates who steal from you, but not in making life easy for customers who give you money. This is rather a flawed set of priorities.
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                    "The Golden Town is the Golden Town no longer. They have sold their pillars for brass and their temples for money, they have made coins out of their golden doors. It is become a dark town full of trouble, there is no ease in its streets, beauty has left it and the old songs are gone." - Lord Dunsany, The Messengers
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                • Profile picture of the author Steve Wells
                  I've got the situation taken care of, at least the one I found.

                  Thanks for your input, however pessimistic it was....

                  Just so you know, I do enjoy your presence on the forums and your input, just not when you think you know what I am thinking.

                  Originally Posted by CDarklock View Post

                  Yes.

                  Because that's all you can do.

                  You can, of course...

                  1. Stress out over it
                  2. Waste your time looking for pirates
                  3. Waste your energy trying to make them stop
                  4. Keep going to forums and asking what to do

                  ...but that will accomplish nothing.

                  Ultimately, you just have to accept that there are people who will steal your stuff.

                  There is a tiny little class of those people who can be stopped: the ones who steal your stuff and distribute it to others without the assistance of a pirate community.

                  This class is vanishingly small. When you happen to find someone in that class, however, you can send DCMA notices to them, their host, and their payment processor if they're actually selling your stuff.

                  They will probably lose their hosting and their payment processing. (If SOPA had passed, there would be no "probably" in that sentence.)

                  Trouble is, there do exist pirate-friendly hosts and payment processors who will not do a damn thing. Not to mention there are well-known methods of avoiding the loss of these things, which pirates merrily share among one another.

                  That tiny little class of people who are outside the fold of a community? They're basically the short-bus pirates. They're special. They're also mostly twelve years old or younger, because COPPA makes these people risky to accept into any community - pirate or otherwise.

                  Once they turn thirteen, it all changes.

                  So what you're really talking about is basically what you can do to track down and harass children on the internet. Personally, I recommend you don't.
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        • Profile picture of the author Steve Wells
          Originally Posted by CDarklock View Post

          You want "an actual answer" that is NOT the answer you know people will give you.

          That is called "an answer I like better than the one people keep giving."

          But the answer people keep giving is overwhelmingly likely to be the "actual answer."

          Which is precisely why I told you that none of the answers you like better are going to work. They are not "actual answers" at all: they are incorrect. Incorrect answers are not really answers. They are just a waste of your time.

          But hey! Don't take my word for it! DO STUFF THAT DOESN'T WORK FOR NO GOOD REASON.
          Just to lighten the mood and tone a bit.

          Can I have a review copy of your next project please, a teaser, a taste, just a sneaky peek?

          If anyone reading this wants to know where I am going with this please read - **** You People

          It's funny....
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  • Profile picture of the author tpw
    Go after their payment systems.

    The can always move domains, download sites, distribution channels, etc., but few can bounce back after having their payment methods shut down.

    How many wanna-be's do you know that could survive after losing their PayPal accounts...
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    Publish Coloring Books for Profit (WSOTD 7-30-2015)
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    • Profile picture of the author Steve Wells
      Originally Posted by tpw View Post

      Go after their payment systems.

      The can always move domains, download sites, distribution channels, etc., but few can bounce back after having their payment methods shut down.

      How many wanna-be's do you know that could survive after losing their PayPal accounts...
      Good idea, a little revengeful, lol!

      It would hit them where most people hate to be hit the most, their wallet.

      I will have to look into this, at least something like that would deter them "maybe" from doing this to someone else.....
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      • Profile picture of the author tpw
        Originally Posted by Steve Wells View Post

        Good idea, a little revengeful, lol!

        It would hit them where most people hate to be hit the most, their wallet.

        Vengeful, yes!!

        If they are willing to steal from you, they should be made to pay a hefty price.

        Out of business works for me.
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        Bill Platt, Oklahoma USA, PlattPublishing.com
        Publish Coloring Books for Profit (WSOTD 7-30-2015)
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        • Profile picture of the author Steve Wells
          Originally Posted by tpw View Post

          Vengeful, yes!!

          If they are willing to steal from you, they should be made to pay a hefty price.

          Out of business works for me.
          I agree 110%!
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