My $23,000 Lesson
My WSO brought in about $2000 pure profit not including payments to affiliates.
This morning, I wake up and see that I have a PM from a buyer. He says he was unable to purchase my product.
I check my email and sure enough I had received an email from Paypal saying my account had been limited. I called them on the phone, was told I would have to send in required documents. I faxed over all required documents.
I've had no disputes on my accounts ever. I've always refunded any customer that may have asked for it, even though that number was low, mostly serial refunders. Buy then 2 minutes later ask for a refund.
Basically paypal can screw you to any person. Selling online is deemed High Risk, even though I have ample money to cover their so called bogus excuse of, "We can get chargebacks for up to 6 months and we are trying to protect you."
I even offered to voluntarily let them hold $5k from my affiliate commissions that were inside my account for potential chargebacks, mind you I have none, and I pointed out I process refunds to everyone who request.
I was told that my money will be held for up to 180 days, but there is a chance that I can get it back within 45 days.
I will have my lawyer file a subpoena tomorrow in San Jose. I see no reason why the money from WSO's sales cannot be put into an account and my affiliate payments released to me.
I have many messages from people who have increased their ROI using my product. The ones that didn't, and asked for a refund I promptly refunded them.
The only function I have in my account that I can use is the REFUND OPTION.
Because I refuse to allow paypal to make money off additional interest I have had my Virtual assistant start the process of refunding transactions to the buyers.
I will continue to support my product as I did so not to make money, "I was donating it to charity", but because I knew in my heart that it could generally help people.
I make my money via adsense and promoting affiliate products. Those who have bought, even after your refund, you can continue to message me and I will help you in any way I can.
I can say that I have been truly blessed in my IM career.
For those that were trying to get my product. I am sorry but it is no longer available. I could open a merchant account but paypal has opened my eyes to the risk a merchant has, when a buyer can ask for a refund 6 months down the road, so that is not feasible.
I'm not sure how the refund process works on affiliates in which WarriorPlus accepted payments or payments that Affiliates made and was paid directly to them, so I will not be refunding those as I don't see that as being proper.
However all payments that came directly into my account, you will start seeing them within the next few days. Please be patient as this process happens.
I had 3 pages full of positive comments in my thread, so that has to mean something. So I know many people probably don't even want their money back. They found a product that was worth buying.
I even contemplated setting up a system, and sending out an email to my buyers that says, "You've got your Money Back, however if you feel my WSO was worth it and you made money you can donate the money here".
I told the charity that I was going to raise them money, so I will pay out of my own pocket. It doesn't matter.
The ones that I couldn't help and asked for a refund, I even offered to pay for their losses. You can ask them. They never responded. I only wish they would have allowed me to work with them further as I know the system works.
Right now, I'm just still in disbelief with this crooked and corrupt system. I will eventually have my day in court with them. I look forward to it.
Not sure if I will sell any more products on this website ever again, but I appreciate all the people that I contacted, and all the people that sent me emails saying I truly helped them. That is worth more to me than any money I can ever receive online.
In closing,
To the people who bought my product, received it pirated, or whatever. You have my email. I will continue to add updates to it, because like I said, I've been successful and I feel that I have knowledge that can help others.
Sincerely,
Jason
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