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Which VOIP solution for telemarketer I'm hiring?

by D37
19 replies
The telemarketer I'm hiring on oDesk doesn't have a phone to make calls. So I'm looking for a solution that will allow them to make calls for my business to North America... I'm thinking about Skype, but then I would have to buy a skype number right?

Any suggestions?
#hiring #solution #telemarketer #voip
  • Profile picture of the author av54
    I have heard so many good things about Skype. Skype is the best way to go, but you can also try vonage. I have used vonage earlier, It also works pretty well.
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  • Profile picture of the author D37
    I just noticed skypes fair usage policy. I'm not sure if this will work for me:

    subscription subject to a fair usage limit of 10,000 minutes per user per month, with a maximum of 6 hours per day. Also, no more than 50 different numbers in total can be called per day. If your subscription includes more than one country, then this is the total amount of minutes allowed per month on your account, and is not a separate limit for each country.
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  • Profile picture of the author Michael Mayhew
    I use RingCentral and really like it.
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    • Profile picture of the author D37
      Originally Posted by Michael Mayhew View Post

      I use RingCentral and really like it.
      Ringcentral looks good... though it's pay per minute?
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  • Profile picture of the author Fadiz
    I been using skype for the past two years for the same reason, just make sure you get yourself skype manager account this way if you fire or hire new person you will not lose your number. plus you can track calls, incoming, outgoing and forward calls
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    • Profile picture of the author D37
      Originally Posted by Fadiz View Post

      I been using skype for the past two years for the same reason, just make sure you get yourself skype manager account this way if you fire or hire new person you will not lose your number. plus you can track calls, incoming, outgoing and forward calls
      Do you find that when you hit the max number of 50 calls a day that your account gets put on pause? (due to skypes fair usage policy)?
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      • Profile picture of the author Fadiz
        Originally Posted by D37 View Post

        Do you find that when you hit the max number of 50 calls a day that your account gets put on pause? (due to skypes fair usage policy)?
        I used it for more than that in the past, I think you should be fine
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  • Profile picture of the author Fadiz
    forgot to mention for US i believe its less than 5$ per month for unlimited calling however if you want vbx solution then I recommend using openvbx from twillio it's 1$ per month for the number and 1cent per minute for the calls
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    • Profile picture of the author D37
      Originally Posted by Fadiz View Post

      forgot to mention for US i believe its less than 5$ per month for unlimited calling however if you want vbx solution then I recommend using openvbx from twillio it's 1$ per month for the number and 1cent per minute for the calls
      Where can you get unlimited for $5? through skype?

      What is a vbx solution?

      (thanks for helping me )
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  • Profile picture of the author D37
    I was looking into the VBX through Twilio and I'm not sure if I can have multiple telemarketers logging into it and making/receiving calls...
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  • Profile picture of the author D37
    I don't think twillio will work for me.
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  • Profile picture of the author YasirYar
    If you're looking to save up on cash, I would recommend you take a look at

    PokeTALK

    I've heard their calling rates are ridiculously low.

    Skype has a lot more features though, and the quality is fantastic, provided a good internet connection. You should make sure the person you hire has a good internet connection, or there could be a lot of disturbance during phone calls.
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  • Profile picture of the author D37
    Looking at Ring Central it doesn't look too bad. They allow you to call from your computer like skype.
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  • Profile picture of the author Tony Santos
    Getcelerity is very inexpensive and they provide free phones along with a call center platform. Unlimited calling US Canada and PR. 1-866-766-4000 ext 1068
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  • Profile picture of the author billthelord
    Very helpful thread!
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  • Profile picture of the author Steve Roth
    Good stuff! Love Warrior forum!
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  • Profile picture of the author buddhaflow
    Hate to piss on everybody's parade here, but using any Skype subscription for telemarketing is specifically disallowed.

    Just FYI.

    Skype’s subscriptions are for individual use only (personal or business communications) in accordance with our Terms of Use and this FUP (“Legitimate Use”). The following is a non-exhaustive list of practices that would not be considered Legitimate Use:

    Using subscriptions for telemarketing or call centre operations;

    http://www.skype.com/en/legal/fair-usage/
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  • Profile picture of the author pamon
    might want to look at callfire too. call center type setup
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  • Profile picture of the author callbpooffers
    I would recommend you to go with a solution with no fix or recurring fees. i heard of one with No Monthly fees and No Setup fees, they only charge per minute
    USA dialing starting @ $0.01 per minute
    Call Center Deals - Special discount on dialfire
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