Here it is, if you are going to sell products then make yourself look like a professional. I sell part time on eBay but I had a professional template created that made me look like a professional retailer. I cant spell and have more than my share of issues with grammer I seriously misspelled advice in the title before I caught it but when it comes to my ads I make sure they are perfect.
Like ebay 2 of the biggest issues I see in sales ads here on the forum are spelling and grammer issues and using hotmail, gmail and other free services for a business email.
I realize many of the wonderful folks selling here are from other countries where English is not the native language. I think that is great but you should always make sure your sales ads have proper grammer and spelling.
I have seen in sales copy from people who do SEO and article writing that comment about their English not being good but that native English writers would be taking care of the articles. Well dont even tell your potential customers that and make sure your sales copy is in perfect English.
America is right or wrong a nation of Brands and people expect a certain image from the business community and they may be hesitant to use a service if your sales copy does not portray professionalism.
As for using the free email addresses. Most large companies consider anything sent from hotmail, gmail or similar adresses to be spam and outright block them. The company I work for does exactly that so if you want to look professional get an email that matches your business like
firstname.lastname@example.org or something like that. The one I use thru godaddy cost me $16 per year. Thats $16 to look like a professional and I believe HostGator includes it in their unlimited hosting plans.
Again this is not meant to degrade or hurt anyone. I want to help. If I feel a warrior can give me good service and will meet my needs I dont care where they are located. I just purchased a couple of days ago from a regular blog seller here who is located in a country where English is not the native language but she uses perfect English in her sales copy and uses a professional Email address. She looks like a pro.
Some Warriors have a very professional sales template then kill it with these mistakes.
So take that for what its worth. I cant help much yet on IM but I want to try to contribute where I can.