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SWReg refusing to pay me?

by Adevictus
6 replies
I was using SWReg as a payment processor for a membership site I was running. We did about $3000 in sales and then they closed our shop and gave no reason. They said I would be able to get the money in 180 days minus any chargebacks...

Well 180 days has passed, and they refuse to pay me.. what to do?
#pay #refusing #swreg
  • Profile picture of the author HKSEO Jonbones
    "SWREG may also
    holdback some or all of the money due to You if SWREG believes that the
    funds represent fraudulent transactions or involve other kinds of
    illegal activities, or if SWREG has a reasonable basis to believe that
    it will incur future Chargebacks and/or related fines and/or penalties
    which relate to SWREG's sale of Your Products."

    This part seems to say that if they believe that it could be, etc...seems like a licence to keep your money if they feel like it.

    Paypal has done this to people in the past, too.

    Sucks, Bro
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    • Profile picture of the author Adevictus
      Originally Posted by HKSEO Jonbones View Post

      "SWREG may also
      holdback some or all of the money due to You if SWREG believes that the
      funds represent fraudulent transactions or involve other kinds of
      illegal activities, or if SWREG has a reasonable basis to believe that
      it will incur future Chargebacks and/or related fines and/or penalties
      which relate to SWREG's sale of Your Products."

      This part seems to say that if they believe that it could be, etc...seems like a licence to keep your money if they feel like it.

      Paypal has done this to people in the past, too.

      Sucks, Bro
      Damn that is weak... At least PayPal pays after 180 days!
      Signature

      It's all about the money...

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      • Profile picture of the author rhinocl
        After 180 days there can be no possible reason for them to expect additional chargebacks. I think they need a letter from your attorney threatening either criminal prosecution or civil action. (your attorney should know which)

        This is assuming you weren't doing something really wrong.
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        cheap search engine optimization
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  • Profile picture of the author TheArticlePros
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    • Profile picture of the author Adevictus
      Originally Posted by JaRyCu View Post

      I would take a look at this:

      http://www.warriorforum.com/main-int...bers-read.html

      Specifically:



      -- j
      What are you talking about? I'm asking for a little advice from fellow warriors who might have been in this situation before... I'm not talking about any Gurus/newbies? :S I'm not making any claims or complaints, simply looking for suggestions as to which course of action to take...
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      It's all about the money...

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      • Profile picture of the author TheArticlePros
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        • Profile picture of the author AnniePot
          Several months ago there was a similar thread about PayPal. The person concerned was advised to refer everything to the banking commission/department of banking for his state. I believe he did this, and the issue was quickly resolved.
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        • Profile picture of the author kindsvater
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          • Profile picture of the author kindsvater
            It is always a good idea to read the affiliate network or merchant's terms of service before deciding to promote their offers.

            That is what you should be reviewing in detail.

            Looking at SWeg's policy, it does not say they can just keep your money. It says they can keep a reasonable amount for a reasonable period of time to cover and losses.

            The ultimate question, of course, is what the OP was doing to generate the $3k in commissions.

            If it was fraud then presumably customers have been refunded, merchants repaid, and there is nothing left for an affiliate commission.

            If it was not fraud, or if customers have not been refunded, merchants repaid, etc., then maybe commissions are owed.

            Has a demand for payment or a further explanation been made?

            Looking at the TOS it says any disputes will be in Minnesota. It may be worthwhile to contact an attorney in Minnesota. $3k is not much in comparison to possible legal fees, but the issue could be simple, or perhaps on a contingency, or maybe the possibility of recovering punitive damages, or maybe the TOS allows recovery of attorney fees in Minnesota - any of which might be enticing to a lawyer.

            .
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